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Motor City Buick GMC - Service Center

Bakersfield, CA

4.1
259 Reviews
Call Service Center (661) 735-4976

259 Reviews of Motor City Buick GMC - Service Center

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July 30, 2023

Great dealership, but with their sales successes, the service dept is falling behind. The service dept trying its best to keep up as it’s taking too long to get appointments. More

by Ssnider112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben
Report | Print
Aug 02, 2023 -

Motor City Buick GMC responded

Thank you for sharing your positive experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to me to discuss your experience further. Sincerely, Seth Long | Service Manager

July 29, 2023

Let me in do what the problem was got the parts and fixed it within a couple hours More

by John martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Richardson and Mike
Report | Print
Aug 01, 2023 -

Motor City Buick GMC responded

Thank you so much for taking the time to share your feedback with us, John! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Seth Long | Service Manager

July 25, 2023

The service technician was very knowledgeable and explained the service being conducted on my truck. Jeremy the technician went out of his way to get my truck serviced. City Motors have always treate More

by Bdavidson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy the service technician
Report | Print
Jul 26, 2023 -

Motor City Buick GMC responded

I cannot thank you enough for your wonderful review of Motor City Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Seth Long | Service Manager

Jul 26, 2023 -

Bdavidson responded

I was very pleased with the attention Jeremy gave me with my concerns.

July 23, 2023

Every time I take my car for service, they always finish within 45 minutes. I like that they always have appointments available online! More

by marbra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Report | Print
Jul 25, 2023 -

Motor City Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Seth Long | Service Manager

July 22, 2023

This GMC Dealership has been good to me and has always serviced my trucks I bought 3 new trucks from Motorcity GMC Sales personal are very reliable and friendly. More

by polosrrocha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Guerrero
Report | Print
Jul 25, 2023 -

Motor City Buick GMC responded

Your great feedback truly made our day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jimmy Sisneros - General Manager

July 13, 2023

Excellent service department, been coming here since 1994. Really professionally run operation. Keep up the great service. More

by 3calderons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Beck
Report | Print
Jul 17, 2023 -

Motor City Buick GMC responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Seth Long | Service Manager

July 06, 2023

Always professional, they always take care of any issues I have with my vehicle. When I have needed repairs done they are done in a timely fashion! More

by clintbland1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Book
Report | Print
Jul 07, 2023 -

Motor City Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Seth Long | Service Manager

June 28, 2023

The service department was excellent. My Sevice advisor Richard was simply amazing. The manager Seth was also amazing! More

by Dcowboykryger
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Richard Seth
Report | Print
Jul 03, 2023 -

Motor City Buick GMC responded

Wow, your kind words took my breath away! I am so glad your recent visit was such a success, and I hope you won’t hesitate to reach out again in the future. Sincerely, Seth Long | Service Manager

June 21, 2023

AIR BAG RECALL WAS VERY EASY TO HAVE RESOLVED. I WAS PROVIDED WITH A Ride home More

by Sdickey
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Steve
Report | Print
Jun 23, 2023 -

Motor City Buick GMC responded

I strive to provide the best service possible and I am glad we were able to ensure you were taken care of. Don’t hesitate to reach out to me for anything else. Thank you for choosing Motor City Buick GMC's Service Department. Sincerely, Seth Long | Service Manager

June 10, 2023

Always professional and timely, even when you don't have a appointment. Also they have a great waiting area 😀 More

by flynnstone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben, j Hernandez
Report | Print
Jun 13, 2023 -

Motor City Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Please let us know if there is anything else that we can assist you with. Sincerely, Seth Long | Service Manager

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