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Motor City Buick GMC - Service Center

Bakersfield, CA

4.1
259 Reviews

259 Reviews of Motor City Buick GMC - Service Center

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May 27, 2023

Everyone was awesome to work with. They were very kind and very very very helpful. More

by cmackinnon1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I really liked my service advisor David.
May 30, 2023 -

Motor City Buick GMC responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Jimmy Sisneros - General Manager

May 24, 2023

Amazing customer service. .. I highly recommend it to all of my friends and family members... More

by Memo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Merino
May 26, 2023 -

Motor City Buick GMC responded

Thank you for this amazing review, Memo! We really appreciate your business. Sincerely, Seth Long | Service Manager

April 11, 2023

Very impressed with the service. Everyone I dealt with was very nice and helpful. I will definitely continue having my vehicle serviced here. More

by Gabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Friday
Apr 11, 2023 -

Gabe responded

Very impressed with the service. Everyone I dealt with was very nice and helpful. I will definitely continue having my vehicle serviced here.

March 15, 2023

Seth in the Service Department has been the utmost Professional, Patient, and overall Honest with the needs of my vehicle! I'm from out of town, and I came up here to have Seth evaluate, and have h More

by Nanette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth, Service Department
Mar 16, 2023 -

Motor City Buick GMC responded

Thank you for your outstanding rating of our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, Seth Long | Service Manager

March 03, 2023

Horrible customer service dept. they give you a run around and service advisors don’t call back. Got told my truck was being worked on twice and it was still parked in same spot More

by Mendezzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service advisors/ receptionist
Mar 06, 2023 -

Motor City Buick GMC responded

I can assure you it was not our intention to give you the runaround. At Motor City Buick GMC, I strive to provide an elite level of customer service. After reading your review, it appears that your business was not handled in the way our customers have come to expect. Please contact me directly to discuss this further. Sincerely, Seth Long | Service Manager

January 06, 2023

Services good In a timely manner price is fair I appreciate the good service. The staff on hand is very kind and courteous and very prompt and calling letting me know with my car or truck is ready. More

by Terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Jan 09, 2023 -

Motor City Buick GMC responded

At Motor City Buick GMC, our number one goal is customer satisfaction. I train our staff to go the extra mile and give the customer a positive experience. I am very pleased you enjoyed your recent visit and I hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Seth Long | Service Manager

November 15, 2022

Everything was great on time fair price great staff close to my work device was awesome More

by gosgood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
October 30, 2022

Nice friendly dealership, we are a small company that has 3 vehicles that we service at motor city alway have been treated with respect Thanks Brian More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick
October 13, 2022

Very nice and courteous service technicians. Service on my vehicle was done promptly and accurately. Always a pleasure to do business there. More

by jtkingiii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave
September 29, 2022

Nice kind to me I love going there . Nice clean in the lobby they take long do my car at all good job . More

by eelizabethdelgado
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Richard
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