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Motor City Lexus of Bakersfield

Bakersfield, CA

4.9
1,381 Reviews

5101 Gasoline Alley Drive

Bakersfield, CA

93313

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1,381 Reviews of Motor City Lexus of Bakersfield

April 03, 2026

I can confidently say that my experience with Motor City Lexus of Bakersfield was hands-down one of the most elite car-buying experiences in the industry. From the very beginning, their team made it clea More

by RC Angelo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Douglas
Apr 06, 2026 -

Motor City Lexus of Bakersfield responded

RC, thank you for your fantastic review and kind words about Ali! We are thrilled to hear that you had one of the best car-buying experiences at Motor City Lexus of Bakersfield. We look forward to serving you again in the future!

April 03, 2026

Quick and easy! The dealership reached out to me and I was able to schedule my appointment online. Dustin is always kind and courteous. More

by Cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin-Service department
Apr 03, 2026 -

Motor City Lexus of Bakersfield responded

Hi Cindy, thank you for your feedback! We're glad to hear that scheduling was easy and that Dustin provided excellent service at Motor City Lexus of Bakersfield. Safe travels!

March 04, 2026

My advisor Dustin worked diligently to resolve an ongoing intermittent issue with the service crew. I appreciate his diligence. More

by rod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin
Mar 05, 2026 -

Motor City Lexus of Bakersfield responded

Rod, thank you for sharing your kind words about Dustin and his unwavering dedication! We truly appreciate your feedback and look forward to assisting you in the future at Motor City Lexus of Bakersfield.

March 04, 2026

Moe was our salesman and he and Ali went above and beyond to make our experience with our purchase a great one. They knew exactly what we wanted and they made it happen. More

by CherylMedina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe , Ali Douglas
Mar 05, 2026 -

Motor City Lexus of Bakersfield responded

Hi Cheryl, it's great to know Moe and Ali made your experience at Motor City Lexus of Bakersfield seamless and enjoyable. Congratulations on your purchase, and we look forward to assisting you in the future!

March 04, 2026

My car stood in shop longer than anticipated and no one communicated that with me til end they should of told me from beginning. More

by Arvizucarmen99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I don’t recall them
March 01, 2026

Matthew made repairs quick and pleasant , even washed car! Love this dealer!!! Through my appointment, I was able to arrange for a loaner and when i brought the car in on a Friday at 2 o'clock, they took More

by bako1151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Mar 03, 2026 -

Motor City Lexus of Bakersfield responded

Thank you for sharing your experience with us! We're glad Matthew and the team took great care of you. We look forward to seeing you again at Motor City Lexus of Bakersfield!

February 06, 2026

My go to advisor is Ino, always makes it quick and easy for his costumers. Hands down best advisor that I’ve been to out of all the dealerships I’ve been. Great costumer service! More

by abiegarcia39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ino
Feb 06, 2026 -

Motor City Lexus of Bakersfield responded

Thank you for sharing your experience with Ino! Your feedback means a lot to us, and we are honored to have you as a customer at Motor City Lexus of Bakersfield.

February 05, 2026

Ino and the entire service department staff always provide excellent customer service. I remain a loyal customer because the service department does such a great job! More

by kakrause62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ino
Feb 05, 2026 -

Motor City Lexus of Bakersfield responded

Thank you for sharing your feedback about Ino and our service team! We truly appreciate your continued business with Motor City Lexus of Bakersfield!

February 03, 2026

I received a proper service with Daniel And Sean the service manager. Overall great customer service More

by NG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Ballard
Feb 04, 2026 -

Motor City Lexus of Bakersfield responded

Thank you for sharing your 5-star feedback for Daniel and Sean! We look forward to welcoming you back to Motor City Lexus of Bakersfield next time.

February 01, 2026

I’ve been using Motor City Lexus ever since I moved to Bakersfield, and their service is consistently above expectations. Every visit has been smooth, professional, and genuinely pleasant. I’m always happ More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aris Caceres
Feb 02, 2026 -

Motor City Lexus of Bakersfield responded

Mary, thank you for your kind words! We're honored to hear that our team consistently delivers exceptional service. We look forward to seeing you again at Motor City Lexus of Bakersfield!

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