Back

Motor City Lexus of Bakersfield

Bakersfield, CA

4.9
1,321 Reviews

5101 Gasoline Alley Drive

Bakersfield, CA

93313

Directions

By Type

1,321 Reviews of Motor City Lexus of Bakersfield

February 06, 2025

I can't remember what I said Daniel did an outstanding job he showed great customer service he was pumped on time concerned about my needs very direct and made sure he took care of everything concerning m More

by Roadrunner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Gallardo
Feb 07, 2025 -

Motor City Lexus of Bakersfield responded

We're delighted to hear that Daniel provided outstanding service and took great care of your needs at Motor City Lexus of Bakersfield. Thank you for sharing this positive feedback, we appreciate it!

January 29, 2025

we were told we would get a tutorial when car was delivered. Norm was great but he knew nothing about the car. Would like someone to give us a tutorial. Thanks. Love the car!!! More

by paul granbery
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mahmoud Altanany
Jan 31, 2025 -

Motor City Lexus of Bakersfield responded

Paul, thanks for sharing your feedback with us. We're glad to hear you love the car! We'll make sure someone from Motor City Lexus of Bakersfield reaches out to provide the tutorial you were promised.

January 28, 2025

I have owned my RX 400H for 8 years and love it. Motor City Lexus has always provided necessary service and repair and have always done a good job. I highly recommend the brand and this dealer. More

by billd7250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Kryger
Jan 29, 2025 -

Motor City Lexus of Bakersfield responded

Thank you for your continued trust in Motor City Lexus of Bakersfield! We're delighted to hear that you've had a positive experience with our service team over the years. Your recommendation means a lot to us, and we're here whenever you need assistance with your RX 400H!

January 23, 2025

I am a repeat Lexus owner because of the excellent customer service I receive at Motor City Lexus. The availability of a loaner vehicle puts Motor City above all other dealerships. More

by kakrause62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McNeal
Jan 23, 2025 -

Motor City Lexus of Bakersfield responded

Thank you for being a loyal customer and sharing your positive experience with Motor City Lexus of Bakersfield! We're delighted to hear that our excellent service and loaner vehicle availability keep bringing you back. Safe travels in your Lexus!

January 12, 2025

I have an older model Lexus and really consider pricing before I have any service done. Sean provided me with superb service. Thank you Sean More

by Nita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Jan 13, 2025 -

Motor City Lexus of Bakersfield responded

Nita, we're delighted to hear that Sean provided you with superb service at Motor City Lexus of Bakersfield. Thank you for choosing us and sharing your experience!

January 11, 2025

Great staff, very helpful. Make you feel at home, thanks Dustin and John in sales. More

by Bombonpocho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Reed m, Dustin, Ali Douglas
Jan 13, 2025 -

Motor City Lexus of Bakersfield responded

Thank you for sharing this praise for Dustin, John, and the Motor City Lexus of Bakersfield Team!

January 11, 2025

Motor city is a stand-up location for service. I alm currently driving my fifth Lexus over the past 20 years and I always have service conducted at motor city. The staff is professional and congen More

by janetclark.email
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ino , Tony Bounville
Jan 13, 2025 -

Motor City Lexus of Bakersfield responded

Thank you for your loyalty and kind words about Motor City Lexus of Bakersfield, Janet! We're delighted to know our team consistently provides professional service that keeps you coming back. We look forward to continuing to serve all your Lexus needs in the future!

January 03, 2025

Dustin was very pleasant and got our flat tire replaced amid an already overbooked schedule. More

by Jetjock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin
Jan 03, 2025 -

Motor City Lexus of Bakersfield responded

Thank you for sharing your positive experience with Dustin at Motor City Lexus of Bakersfield! See you down the road.

December 31, 2024

Shawn continues to provide excellent service each time I return. He is courteous and ensures every requested service is completed as promised. More

by Lpenner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Mcneal
Jan 02, 2025 -

Motor City Lexus of Bakersfield responded

We're delighted to hear that Shawn consistently delivers excellent service at Motor City Lexus of Bakersfield. Thank you for your kind words and continued trust in our team!

December 25, 2024

Excellent service! The sales and service teams were extremely knowledgeable and professional. We have always been treated as royalty! More

by Lance Romance
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heidi Hierlmeier, Issa Gharibeh
Dec 26, 2024 -

Motor City Lexus of Bakersfield responded

Lance, thank you for the wonderful feedback! We're delighted to hear that our team at Motor City Lexus of Bakersfield made you feel like royalty. We appreciate your support and look forward to serving you again!