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Motor City Lexus of Bakersfield

Bakersfield, CA

4.9
1,324 Reviews
Call Dealership (661) 835-3987
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5101 Gasoline Alley Drive

Bakersfield, CA

93313

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1,324 Reviews of Motor City Lexus of Bakersfield

February 28, 2025

Great customer service. Received ride to and from dealership with lift. Car service was nearly effortless. More

by Rugman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin
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Feb 28, 2025 -

Motor City Lexus of Bakersfield responded

Rugman, we're delighted to hear that your experience with Motor City Lexus of Bakersfield was seamless and convenient. Thank you for sharing your positive feedback!

February 15, 2025

Motor City Lexus of Bakersfield associates are always friendly and accommodating. The service department is second to none. More

by gpalacpac1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Gallardo
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Feb 17, 2025 -

Motor City Lexus of Bakersfield responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Motor City Lexus of Bakersfield provided friendly and accommodating service. We appreciate your support and look forward to serving you again!

February 14, 2025

I always have a pleasant experience at this dealership. My service rep Ino is always available to answer any question or concern I may have. More

by Keisha P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ino Alvarado
Report | Print
Feb 17, 2025 -

Motor City Lexus of Bakersfield responded

Keisha, we're delighted to hear that Ino and the Motor City Lexus of Bakersfield team consistently provide you with a pleasant experience. Thank you for your kind words!

February 12, 2025

Ino is always helpful and friendly. Everyone is kind and respectful .My car is always clean and the service is quick! More

by Heidi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ino
Report | Print
Feb 12, 2025 -

Motor City Lexus of Bakersfield responded

Heidi, we're delighted to hear that Ino and the team at Motor City Lexus of Bakersfield provided you with such a positive experience. Thank you for your kind words!

February 06, 2025

I can't remember what I said Daniel did an outstanding job he showed great customer service he was pumped on time concerned about my needs very direct and made sure he took care of everything concerning m More

by Roadrunner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Gallardo
Report | Print
Feb 07, 2025 -

Motor City Lexus of Bakersfield responded

We're delighted to hear that Daniel provided outstanding service and took great care of your needs at Motor City Lexus of Bakersfield. Thank you for sharing this positive feedback, we appreciate it!

January 29, 2025

we were told we would get a tutorial when car was delivered. Norm was great but he knew nothing about the car. Would like someone to give us a tutorial. Thanks. Love the car!!! More

by paul granbery
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mahmoud Altanany
Report | Print
Jan 31, 2025 -

Motor City Lexus of Bakersfield responded

Paul, thanks for sharing your feedback with us. We're glad to hear you love the car! We'll make sure someone from Motor City Lexus of Bakersfield reaches out to provide the tutorial you were promised.

January 28, 2025

I have owned my RX 400H for 8 years and love it. Motor City Lexus has always provided necessary service and repair and have always done a good job. I highly recommend the brand and this dealer. More

by billd7250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Kryger
Report | Print
Jan 29, 2025 -

Motor City Lexus of Bakersfield responded

Thank you for your continued trust in Motor City Lexus of Bakersfield! We're delighted to hear that you've had a positive experience with our service team over the years. Your recommendation means a lot to us, and we're here whenever you need assistance with your RX 400H!

January 23, 2025

I am a repeat Lexus owner because of the excellent customer service I receive at Motor City Lexus. The availability of a loaner vehicle puts Motor City above all other dealerships. More

by kakrause62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McNeal
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Jan 23, 2025 -

Motor City Lexus of Bakersfield responded

Thank you for being a loyal customer and sharing your positive experience with Motor City Lexus of Bakersfield! We're delighted to hear that our excellent service and loaner vehicle availability keep bringing you back. Safe travels in your Lexus!

January 12, 2025

I have an older model Lexus and really consider pricing before I have any service done. Sean provided me with superb service. Thank you Sean More

by Nita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Report | Print
Jan 13, 2025 -

Motor City Lexus of Bakersfield responded

Nita, we're delighted to hear that Sean provided you with superb service at Motor City Lexus of Bakersfield. Thank you for choosing us and sharing your experience!

January 11, 2025

Great staff, very helpful. Make you feel at home, thanks Dustin and John in sales. More

by Bombonpocho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Reed m, Dustin, Ali Douglas
Report | Print
Jan 13, 2025 -

Motor City Lexus of Bakersfield responded

Thank you for sharing this praise for Dustin, John, and the Motor City Lexus of Bakersfield Team!

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