Motor City Lexus of Bakersfield

It is very friendly and helpful. Very clean and I love the coffee. The are very knowledgeable. Very clean and I love the coffee. The are very knowledgeable. More

Friendly. Affection. Explained what need to done. Work done in a timely fashion. I would come back again Affection. Explained what need to done. Work done in a timely fashion. I would come back again More

Good customer service. They charge for everything. If you need a routine oil change, they do not automatically rotate/balance the tires. That is an add-on. They try to add They charge for everything. If you need a routine oil change, they do not automatically rotate/balance the tires. That is an add-on. They try to add a multi point inspection, that is also an add-on. I asked for the alignment to be “checked” and the cost $199, which is the same as the alignment. I had one tire slightly out of alignment, I’m not sure it was worth $199. But other than that, I prefer to have my car serviced at the dealer. But the add-ons are a bit over the top. More

Dustin took really good care of us. He explained every thing real well. He got us in and out in know time. He explained every thing real well. He got us in and out in know time. More

Very good service. Advisor Dustin is very efficient courteous helpful. So is Hortensia front desk Advisor Dustin is very efficient courteous helpful. So is Hortensia front desk More

As always motor city Lexus is the best dealership in Bakersfield California, service department included. Bakersfield California, service department included. More

Ino is the best! He was very kind, thorough and did a fine job of helping me with the service and resetting dash info. Thank you. However, the person responsible for He was very kind, thorough and did a fine job of helping me with the service and resetting dash info. Thank you. However, the person responsible for washing my car after the service left my side mirrors VERY streaked, which were not streaked when I brought the car in. More

Kenny goes above and beyond to help get you any car models. We reserved a Lexus TX 500H and was able to get it within a month. He is very honest/knowledgeable and tells you straight to the point exactl models. We reserved a Lexus TX 500H and was able to get it within a month. He is very honest/knowledgeable and tells you straight to the point exactly how things are. He help guide you and is involved throughout the entire process step by step til you drive the car out the dealership lot. Behind the scene, he made the entire pleasant experience very simple by getting all the documents/paperworks all ready ahead of time, so that I can just come in and sign them. Kenny is not just a salesperson. He is now my friend. I definitely would recommend Kenny to all my friends. He gets an A+++ in my book. More

Very good, very fast service. All employees are professional and courteous. It was the 10K mile service and went smoothly. All employees are professional and courteous. It was the 10K mile service and went smoothly. More

The whole prosses was very simple and the service was great, very satisfied. Ino Alvarado was very helpful. great, very satisfied. Ino Alvarado was very helpful. More