Motor City Lexus of Bakersfield

They always do a great job! My vehicle was serviced properly, ready on time and washed when I picked it up. Always friendly and keep me posted on the status of things. My loane My vehicle was serviced properly, ready on time and washed when I picked it up. Always friendly and keep me posted on the status of things. My loaner car was nice also. More

Excellent From the time I pulled into the lot, everyone was very helpful! The gentleman who told me where to park, the woman who was at the front desk, Juanita, From the time I pulled into the lot, everyone was very helpful! The gentleman who told me where to park, the woman who was at the front desk, Juanita, my service provider, the gal who helped me with a rental car, everyone was so very helpful! I had just had surgery, so getting around is difficult, but everyone at Lexus helped me so much! I am sorry I do not remember the names of those who helped me! More

Friendly, professional service As usual, I was helped promptly and professionally. The ability to schedule an appointment and the use of a loaner vehicle make the whole maintenance As usual, I was helped promptly and professionally. The ability to schedule an appointment and the use of a loaner vehicle make the whole maintenance experience so easy. More

Best service department to have your vehicle serviced. Prompt Great Service and a great atmosphere! My service tech Bruce has been very helpful. The text reminders are very helpful to know its that time a Prompt Great Service and a great atmosphere! My service tech Bruce has been very helpful. The text reminders are very helpful to know its that time again for service. More

Flat Tire I had a flat tire yesterday, when I called the service department they encouraged me to come right in. Angel and the staff were so helpful, even thoug I had a flat tire yesterday, when I called the service department they encouraged me to come right in. Angel and the staff were so helpful, even though they had many other customers with reservations. Thank you Angel! More

The service is wonderful , Motor City made the buying experience, a pleasant one all of the staff were very kind , Mr Ail Jay and Nora worked with me and I was a hard case but t Motor City made the buying experience, a pleasant one all of the staff were very kind , Mr Ail Jay and Nora worked with me and I was a hard case but they went out of there comfort zone to help me . I love how they treated each person as an Individual. the compassion they showed me will for ever be though of as great and I will pass the word on to others Special note for Nora you are such a caring woman thanks for every phone call email and conversation you had on my behalf You Rock More

Window tint Both were great in helping me with getting my windows tinted. They went over everything and Jay showed me to the waiting area and provided snacks. Both were great in helping me with getting my windows tinted. They went over everything and Jay showed me to the waiting area and provided snacks. More

Extermely pleasent The staff is always accommodating and friendly they get me in right away. Tony, my service consultant, is the best he has a welcoming smile and a gre The staff is always accommodating and friendly they get me in right away. Tony, my service consultant, is the best he has a welcoming smile and a great personality. Lexus service is top notch I highly recommend them. More

Oil change Service was as expected no issues!! I was greeted and taken care of in a timely manner. My advisor took time to go over results. That I appreciated Service was as expected no issues!! I was greeted and taken care of in a timely manner. My advisor took time to go over results. That I appreciated More

Great Service! It was great service! Every employee I encountered was friendly and welcoming. The expresso in the lounge was pretty great too! They made sure every It was great service! Every employee I encountered was friendly and welcoming. The expresso in the lounge was pretty great too! They made sure everything was working perfectly on my car. I will definitely go back for my next service. More