Motor City Lexus of Bakersfield

Awesome Love to go to this dealer. Always great experience with Ali , Jim,Bruce and John. Everyone does really Great customer service. No waiting at all Love to go to this dealer. Always great experience with Ali , Jim,Bruce and John. Everyone does really Great customer service. No waiting at all More

Amazing Costumer Service Bruce and Tony were absolutely wonderful. They both delivered amazing customer service and went the extra mile ensuring that my needs were met. Both t Bruce and Tony were absolutely wonderful. They both delivered amazing customer service and went the extra mile ensuring that my needs were met. Both took the time to talk to me on their day off. I greatly appreciate the incredible professionalism and caring/helpful attitude they ongoingly show their customers. Really appreciated the work done on my car by the service tech. Completely fixed the problem and I am 100% satisfied with his work. Also impressed with the friendly and courteous attitude that the young man at the door shows to the customers. He was so quick to greet with a friendly smile, open the door and exhibited such a positive attitude. Very grateful for the loaner Lexus provides to its costumers. Makes it so convenient. So impressed with the quality of service Lexus delivers. More

They always do a great job! My vehicle was serviced properly, ready on time and washed when I picked it up. Always friendly and keep me posted on the status of things. My loane My vehicle was serviced properly, ready on time and washed when I picked it up. Always friendly and keep me posted on the status of things. My loaner car was nice also. More

Excellent From the time I pulled into the lot, everyone was very helpful! The gentleman who told me where to park, the woman who was at the front desk, Juanita, From the time I pulled into the lot, everyone was very helpful! The gentleman who told me where to park, the woman who was at the front desk, Juanita, my service provider, the gal who helped me with a rental car, everyone was so very helpful! I had just had surgery, so getting around is difficult, but everyone at Lexus helped me so much! I am sorry I do not remember the names of those who helped me! More

Friendly, professional service As usual, I was helped promptly and professionally. The ability to schedule an appointment and the use of a loaner vehicle make the whole maintenance As usual, I was helped promptly and professionally. The ability to schedule an appointment and the use of a loaner vehicle make the whole maintenance experience so easy. More

Best service department to have your vehicle serviced. Prompt Great Service and a great atmosphere! My service tech Bruce has been very helpful. The text reminders are very helpful to know its that time a Prompt Great Service and a great atmosphere! My service tech Bruce has been very helpful. The text reminders are very helpful to know its that time again for service. More

Flat Tire I had a flat tire yesterday, when I called the service department they encouraged me to come right in. Angel and the staff were so helpful, even thoug I had a flat tire yesterday, when I called the service department they encouraged me to come right in. Angel and the staff were so helpful, even though they had many other customers with reservations. Thank you Angel! More

The service is wonderful , Motor City made the buying experience, a pleasant one all of the staff were very kind , Mr Ail Jay and Nora worked with me and I was a hard case but t Motor City made the buying experience, a pleasant one all of the staff were very kind , Mr Ail Jay and Nora worked with me and I was a hard case but they went out of there comfort zone to help me . I love how they treated each person as an Individual. the compassion they showed me will for ever be though of as great and I will pass the word on to others Special note for Nora you are such a caring woman thanks for every phone call email and conversation you had on my behalf You Rock More

Window tint Both were great in helping me with getting my windows tinted. They went over everything and Jay showed me to the waiting area and provided snacks. Both were great in helping me with getting my windows tinted. They went over everything and Jay showed me to the waiting area and provided snacks. More

Extermely pleasent The staff is always accommodating and friendly they get me in right away. Tony, my service consultant, is the best he has a welcoming smile and a gre The staff is always accommodating and friendly they get me in right away. Tony, my service consultant, is the best he has a welcoming smile and a great personality. Lexus service is top notch I highly recommend them. More