Motor City Lexus of Bakersfield

First Service With the exception of re-setting the "Maintenance Due" warning as promised and calling me when service was complete, overall it was a positive first i With the exception of re-setting the "Maintenance Due" warning as promised and calling me when service was complete, overall it was a positive first impression. More

Great customer service Service issue was addressed to my satisfaction. Bruce always provides the superior level of service I have come to expect from Lexus. His follow up Service issue was addressed to my satisfaction. Bruce always provides the superior level of service I have come to expect from Lexus. His follow up call to monitor the problem is appreciated and I feel super comfortable conferring with him on additional concerns. More

25,000 mile service Good company, treats customers well Pretty prompt no more to express 25 words to much to say unless there is issues thank you good day Good company, treats customers well Pretty prompt no more to express 25 words to much to say unless there is issues thank you good day More

15,000 miles service and aligment The service was fine. I have no complains. John Barajas sent me a text letting me know what else the car needs it. Also, he text me to follow up and The service was fine. I have no complains. John Barajas sent me a text letting me know what else the car needs it. Also, he text me to follow up and this is good. More

great work and fast. Everything was done as promised. Motor City Lexus has the best staff. very helpful and friendly, and always willing to go the extra mile for their customers. From the sale to the serv Motor City Lexus has the best staff. very helpful and friendly, and always willing to go the extra mile for their customers. From the sale to the service and the financing. it is also so nice of them to have a loaner car for their customers. Thanks for your service. More

Great experience in service department I had a great service experience. Everything was done in less than an hour. Amazing staff. They even washed my car. Came out super clean. Thank you! I had a great service experience. Everything was done in less than an hour. Amazing staff. They even washed my car. Came out super clean. Thank you! More

Geat service 15,000 mile service was very thorough. Explained what was to be done and provided a report of the work done and that all maintenance items were addre 15,000 mile service was very thorough. Explained what was to be done and provided a report of the work done and that all maintenance items were addressed. Great service! More

Great, as always! Motor City Lexus of Bakersfield is awesome! From sales to service, everyone is always friendly, accommodating, and attentive to every customers’ needs Motor City Lexus of Bakersfield is awesome! From sales to service, everyone is always friendly, accommodating, and attentive to every customers’ needs. I love the attention to detail and the care places on making sure everything is perfect. It’s well worth the drive from Long Beach to come out here for my Lexus needs. Juanita went above and beyond all expectations, and luckily, Ali was also there. He sold me my car and continues to ensure that I love it. Thanks guys! More

Great service I had my vehicle in for my 30,000 mile service plus a problem with my back hatch door squeaking .. they gave me a loaner car since it would be overnig I had my vehicle in for my 30,000 mile service plus a problem with my back hatch door squeaking .. they gave me a loaner car since it would be overnight for the part to arrive. My service advisor Tony was awesome as were the staff in the reception area. More

great help from all ,,,, fast and professional help .....thank you . always have a good experience with my car service ,,,,,very much appreciate that , again all staff very h fast and professional help .....thank you . always have a good experience with my car service ,,,,,very much appreciate that , again all staff very helpful and professional More