Motor City Lexus of Bakersfield

Thorough and Efficient I own a 2011 Lexus ES350 which I purchased new from Motor City. I love the car and wish to keep it in peak physical and running condition. For this I own a 2011 Lexus ES350 which I purchased new from Motor City. I love the car and wish to keep it in peak physical and running condition. For this reason, I take it in for inspection and recommended service twice a year (although I drive very few miles). My service adviser, Bruce Weihe, is mindful of my goal to keep the car in pristine condition for years to come, and always considers the recommended service as well as my budget in order to attain my goal. He is efficient and thorough and always answers any questions I have. In general, taking my car in to Motor City for service is always a pleasant experience. The advisers, technicians and other staff are always courteous, the waiting area is bright and comfortable, complimentary coffee and snacks are available and appreciated, and loaner cars are made available if necessary. I always feel that I've been treated with respect and courtesy at Motor City Lexus. More

Great As usual our experience was great. We usually take a loaner car but this time we decided to wait for our vehicle. Our time waiting was enjoyable. As usual our experience was great. We usually take a loaner car but this time we decided to wait for our vehicle. Our time waiting was enjoyable. The waiting area was very clean , comfortable and welcoming. our service representative Bruce is always professional and attentive . More

Great Service. Very friendly, helpful and honest. Juanita also introduced me to Rami Daghles who answered all my questions about an extended warranty. Both were very Very friendly, helpful and honest. Juanita also introduced me to Rami Daghles who answered all my questions about an extended warranty. Both were very helpful and honest. More

Best service! The customer service is wonderful. Everyone is friendly and welcoming. Angel, my service guy, goes above and beyond every time I get a service and mak The customer service is wonderful. Everyone is friendly and welcoming. Angel, my service guy, goes above and beyond every time I get a service and makes sure I’m satisfied with my car when I get it back. Thanks Angel! More

Service No complaints, everyone was friendly, helpful and all work was done in a timely manner. The service waiting area is clean and comfortable ( and they h No complaints, everyone was friendly, helpful and all work was done in a timely manner. The service waiting area is clean and comfortable ( and they have Starbucks 😉) More

The Lexus Service Center I always take my cars to Motor City Lexus of Bakersfield! They are honest and courteous, with a loner vehicle available if needed. Thank you I always take my cars to Motor City Lexus of Bakersfield! They are honest and courteous, with a loner vehicle available if needed. Thank you More

Terrific! Tony was wonderful! Terrific experience! I would highly recommend Tony and Lexus service! Lexus has been wonderful to deal with both for sales and Tony was wonderful! Terrific experience! I would highly recommend Tony and Lexus service! Lexus has been wonderful to deal with both for sales and service over the last several years. More

30,000 mile check up I always get good service in a timely manner and I appreciate the car wash and the loaner. The car runs great. My second Lexus and looking forward t I always get good service in a timely manner and I appreciate the car wash and the loaner. The car runs great. My second Lexus and looking forward to another one in the future. More

Awesome service department! Waited for car to be serviced Angel made sure I was comfortable and had everything I needed, very fast and friendly! Love my Lexus I will never drive Waited for car to be serviced Angel made sure I was comfortable and had everything I needed, very fast and friendly! Love my Lexus I will never drive a different car. More

Good communication Tony kept me informed of what my vehicle needed and called me when it was ready. The car was washed and very clean when i picked it up. Tony kept me informed of what my vehicle needed and called me when it was ready. The car was washed and very clean when i picked it up. More