Motor City Lexus of Bakersfield

Bruce takes care of our cars I have had Bruce as my service advisor for as long as I can remember. We have had a total of 5 Lexus vehicles in our family. Bruce has always had ou I have had Bruce as my service advisor for as long as I can remember. We have had a total of 5 Lexus vehicles in our family. Bruce has always had our best interest in mind when it comes to services, warranty work and repairs on all of our vehicles. The loaner car provided by Motor City when our cars are being serviced is a convenience that I have always appreciated. Thank you Bruce and Motor City Lexus for all that you do taking care of our family's Lexus vehicles. More

Great service Excellent service representative and overall service. They always have a loaner car while my car gets serviced which is necessary for my type of work. Excellent service representative and overall service. They always have a loaner car while my car gets serviced which is necessary for my type of work. More

Timely I dropped my car off for service and was given a loaner vehicle for the day. Service manager was very helpful. Great experience. Great people. I dropped my car off for service and was given a loaner vehicle for the day. Service manager was very helpful. Great experience. Great people. More

Angel is the best ! Motor City Lexus has the finest service in town, but Angel makes the difference every time I bring my cars for service. He always has the right attitu Motor City Lexus has the finest service in town, but Angel makes the difference every time I bring my cars for service. He always has the right attitude and great customer service. Thank you ! More

service. We enjoy working with Tony he is great and always smiling and seems to be happy. always takes care of our needs in a reasonable time We enjoy working with Tony he is great and always smiling and seems to be happy. always takes care of our needs in a reasonable time More

Tire warrantee honored. Went in for a rotation and found out that the 60000 Yokohamas were shot after only 27000. Bruce walked me through it and made the call to Yokohama and Went in for a rotation and found out that the 60000 Yokohamas were shot after only 27000. Bruce walked me through it and made the call to Yokohama and I got replacements for 43% of the cost of new tires. I did have to pay for balance and mount, but I guess I still have reason to be happy. More

Bruce is always on the ball I brought my car in for a 10k check up. I have always used Bruce as my service advisor (this is my third Lexus). He is clear on what services my car I brought my car in for a 10k check up. I have always used Bruce as my service advisor (this is my third Lexus). He is clear on what services my car needs. He does not try to up sell services that I do not need. Motor City also washes the car and gives me a loaner so I do not have to wait. More

Excellent service! John was great at explaining everything that the maintenance entailed. He was great at communicating when the car was ready for pick up and was overa John was great at explaining everything that the maintenance entailed. He was great at communicating when the car was ready for pick up and was overall very pleasant to work with. More

Excellent Bruce the service adviser was very accommodating and helpful. The staff in the front desk were very respectful and provided the information I needed a Bruce the service adviser was very accommodating and helpful. The staff in the front desk were very respectful and provided the information I needed and the car loaned was clean. More

Well taken care of Great staff, took care of my car and me. Great to have a loaner instead of the hassle otherwise. They also liked my dog. Great touch having dog treats Great staff, took care of my car and me. Great to have a loaner instead of the hassle otherwise. They also liked my dog. Great touch having dog treats around. More