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Motor City Lexus of Bakersfield

Bakersfield, CA

4.9
1,263 Reviews
Call Dealership (661) 835-3987
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5101 Gasoline Alley Drive

Bakersfield, CA

93313

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1,263 Reviews of Motor City Lexus of Bakersfield

February 15, 2024

The service department is the best I have ever gone to; even when out of town and needing service at another place. My service representative, Sean Mcneal is great! More

by Lydia M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McNeal
Report | Print
Feb 16, 2024 -

Motor City Lexus of Bakersfield responded

Lydia, we're delighted to know that you had a great experience with our service department and Sean at Motor City Lexus of Bakersfield. Thanks for your kind words!

Helpful
February 05, 2024

The service department went above and beyond to help me get my car fixed. Tony was especially helpfull. More

by rnbergman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Bounville
Report | Print
Feb 05, 2024 -

Motor City Lexus of Bakersfield responded

Thanks for the review! We're glad to know that Tony and our service department at Motor City Lexus of Bakersfield were able to assist you effectively.

Helpful
February 05, 2024

Great service and great treatment by Tony Would recommend him as service consultant to anyone More

by Barbielee3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Bounville
Report | Print
Feb 05, 2024 -

Motor City Lexus of Bakersfield responded

Thanks so much for leaving Tony and the Motor City Lexus of Bakersfield service team a five-star review! You made our day.

Helpful
January 30, 2024

Fernando was just great. He kept us informed any and all relevant events in a very professional manner. Great employee!!! More

by dlchambers2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando Villagomez
Report | Print
Jan 31, 2024 -

Motor City Lexus of Bakersfield responded

We're so glad to know that Fernando kept you well-informed and provided great service at Motor City Lexus of Bakersfield. Thanks for sharing your positive experience with us!

Helpful
January 26, 2024

Love this dealership — friendly employees, timely appointments, loaner vehicles — it’s all good! That’s why I’ve purchased multiple vehicles here… More

by cpandol22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McNeal
Report | Print
Jan 26, 2024 -

Motor City Lexus of Bakersfield responded

We're delighted to know you've had such positive experiences at Motor City Lexus of Bakersfield! It's great that our team and services have met your expectations. Thank you for continuing to choose us for your vehicle needs!

Helpful
January 19, 2024

Sales associate Sean was very efficient and answered any questions I had he was very professional More

by mikeahumada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Report | Print
Jan 22, 2024 -

Motor City Lexus of Bakersfield responded

Thanks for the review, Mike! We appreciate the kind feedback about Sean and hope to see you again at Motor City Lexus of Bakersfield!

Helpful
January 17, 2024

If you’re not using Ino as your rep you’re missing out! He is the best More

by ajpak2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ino
Report | Print
Jan 17, 2024 -

Motor City Lexus of Bakersfield responded

Ino will be touched by this high praise! Thanks for putting your trust in the Motor City Lexus of Bakersfield Team - drive safely!

Helpful
January 14, 2024

Sean was great very helpful. plan to keep coming back. Very professional and and friendly. More

by glen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean 5 stars
Report | Print
Jan 15, 2024 -

Motor City Lexus of Bakersfield responded

Glen, we're thrilled Sean has earned Motor City Lexus of Bakersfield your confidence! We look forward to your next visit!

Helpful
January 10, 2024

Sean provides superior customer service and goes the extra mile to take care of any and all requests. The service provided at Motor City Lexus is why I remain a loyal customer. More

by kakrause62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McNeal, Robert Pierce
Report | Print
Jan 10, 2024 -

Motor City Lexus of Bakersfield responded

We're so glad to know that Sean's exceptional service keeps you coming back to Motor City Lexus of Bakersfield. We appreciate your loyalty and look forward to serving you in the future!

Helpful
January 07, 2024

Sean is really responsible and is very professional. He communicates very well. He informed me of the maintenance status as soon as the shop informed him. More

by exin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Report | Print
Jan 08, 2024 -

Motor City Lexus of Bakersfield responded

We're glad to know that Sean's professionalism and communication skills made your experience a positive one at Motor City Lexus of Bakersfield. Thanks for the review - we appreciate it!

Helpful
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