Motor City Lexus of Bakersfield

Moe was our salesman and he and Ali went above and beyond to make our experience with our purchase a great one. They knew exactly what we wanted and they made it happen. beyond to make our experience with our purchase a great one. They knew exactly what we wanted and they made it happen. More

Matthew made repairs quick and pleasant , even washed car! Love this dealer!!! Through my appointment, I was able to arrange for a loaner and when i brought the car in on a Friday at 2 o'clock, they took car! Love this dealer!!! Through my appointment, I was able to arrange for a loaner and when i brought the car in on a Friday at 2 o'clock, they took Repair people off other tasks in order to fix my recall issues by the end of that same day! The interior of the facility was clean and calm. The people were friendly and informative and really got the job done! Before taking the rental, I asked for an I T support person to explain some features about the loaner vehicle, and she was there in five minutes. It was easily the best experience I've had with any dealer. Thank you Bakersfield Motor City Lexus. More

My go to advisor is Ino, always makes it quick and easy for his costumers. Hands down best advisor that I’ve been to out of all the dealerships I’ve been. Great costumer service! for his costumers. Hands down best advisor that I’ve been to out of all the dealerships I’ve been. Great costumer service! More

Ino and the entire service department staff always provide excellent customer service. I remain a loyal customer because the service department does such a great job! provide excellent customer service. I remain a loyal customer because the service department does such a great job! More

I received a proper service with Daniel And Sean the service manager. Overall great customer service service manager. Overall great customer service More

I’ve been using Motor City Lexus ever since I moved to Bakersfield, and their service is consistently above expectations. Every visit has been smooth, professional, and genuinely pleasant. I’m always happ Bakersfield, and their service is consistently above expectations. Every visit has been smooth, professional, and genuinely pleasant. I’m always happy with the service I receive and feel well taken care of. Kudos to the entire team!❤️😊 More

The service was excellent. Dustin made sure that my experience was a smooth transaction. Dustin is very knowledgeable in his job. Also, the receptionist were very helpful and n Dustin made sure that my experience was a smooth transaction. Dustin is very knowledgeable in his job. Also, the receptionist were very helpful and nice. More

Ino and his team always delivers top notch service and personalized care. I appreciate all he does. personalized care. I appreciate all he does. More

Our battery died in our ‘23 RXh350 while trying to start it in our garage. Roadside sent someone immediately to try to get power to the battery, but could not get it to charge. A tech was then sent out who it in our garage. Roadside sent someone immediately to try to get power to the battery, but could not get it to charge. A tech was then sent out who was able to get it going and to the service department. They replaced the bad battery and everything is now working well. Matthew was responsive to our calls throughout the day and very friendly and informative. We are always very happy with the personnel at Moto City Lexus! More