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Motor City Lexus of Bakersfield

Bakersfield, CA

4.9
1,330 Reviews

5101 Gasoline Alley Drive

Bakersfield, CA

93313

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1,330 Reviews of Motor City Lexus of Bakersfield

September 14, 2022

Service Staff Extremely helpful, respectful and courteous. Service advisor Ino went out of his way to assist us in dealing with the service of our vehicle and our pet during the hot summer in Baker More

by William
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service Advisor Ion.
Sep 14, 2022 -

Motor City Lexus of Bakersfield responded

William, we're delighted to hear that our service staff delivered the courteous, thorough, and attentive care we strive for! Thank you for the wonderful review and for allowing Motor City Lexus of Bakersfield to assist you - we hope to see you back again next time!

September 14, 2022

Excellent customer service . Go out of the way to get things done. Tony the service manager we use and give him a shout out. Thank you!! More

by psalvestrin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce WEIHE, Tony Bounville
Sep 14, 2022 -

Motor City Lexus of Bakersfield responded

We're glad Tony and the Motor City Lexus of Bakersfield service team delivered the best-in-class customer care we strive for! Thank you for your business and for sharing this fantastic review!

September 14, 2022

Dustin did a really good job keeper us updated with everything that the did on the car and did a really good overall all More

by Elda.garcia55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin
Sep 14, 2022 -

Motor City Lexus of Bakersfield responded

Thanks for giving a shout-out to Dustin! We are happy to have him on the Motor City Lexus of Bakersfield team and will share your five-star review. Take care!

September 07, 2022

Customer service is great, we ran into an issue with our car, but they took care of us with a loaner car and one of the managers even delivered the car to my my home…very attentive crew, Dustin was great on More

by Renteria0824
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin
Sep 07, 2022 -

Motor City Lexus of Bakersfield responded

Thank you for the five stars for Motor City Lexus of Bakersfield! It's great to see you had a seamless service experience with Dustin, and he went the extra mile to ensure you were accommodated. Until next time!

September 06, 2022

Ino is amazing! This dealership is fortunate to have him. Most of the service technicians have been helpful. More

by Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ino
Sep 06, 2022 -

Motor City Lexus of Bakersfield responded

Thank you for the great review! We are glad to hear that you had a successful experience working with Ino and the Motor City Lexus of Bakersfield team. Drive safely, and we hope to see you again down the road!

September 03, 2022

I had a wonderful car buying experience at Lexus with Luis Gil and Demian Castillo. Luis was very pleasant and calm mannered, which made the car buying experience fun and not stressful. And Demian was ve More

by Charissa L.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Gil, Demian Castillo
Sep 06, 2022 -

Motor City Lexus of Bakersfield responded

Charissa, your feedback is greatly appreciated! Thank you for trusting Motor City Lexus of Bakersfield with your business and for sharing your kind words about Luis and Demian. Safe travels in your new car!

September 03, 2022

Excellent service. The service advisor and staff were very professional and accommodating, ensuring that I received quality service and even provided me with a rental v More

by KIMBERLY.FERRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin
Sep 06, 2022 -

Motor City Lexus of Bakersfield responded

Hi Kimberly - We are delighted that our team took such great care of you during your recent service visit! Thank you for trusting Motor City Lexus of Bakersfield with your business and for sharing a five-star review. See you next time!

August 31, 2022

Great service good communication reasonable prices good helpful staff shuttle service very helpful timing is great More

by drfadyibrahim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
Aug 31, 2022 -

Motor City Lexus of Bakersfield responded

Thank you for leaving Motor City Lexus of Bakersfield a stellar review! We're glad to hear that the team was communicative and helpful.

August 31, 2022

Another excellent experience. Was for the 15,000 mile service. The service advisor was friendly and helpful. Got a loaner for the duration. Everyone involved in the process were a More

by chim247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bounville
Aug 31, 2022 -

Motor City Lexus of Bakersfield responded

We were delighted to assist you with your service needs! Thank you for choosing Motor City Lexus of Bakersfield and for sharing your experience with our team. See you next time!

August 31, 2022

Great customer service by Sean was absolutely amazing will definitely recommend to family and friends More

by Patty pulido
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
Aug 31, 2022 -

Motor City Lexus of Bakersfield responded

Patty, thanks for the five stars for Motor City Lexus of Bakersfield! We'll give kudos to Sean for his excellent service. Until next time!

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