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Motor City Lexus of Bakersfield

Bakersfield, CA

4.9
1,324 Reviews
Call Dealership (661) 835-3987
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5101 Gasoline Alley Drive

Bakersfield, CA

93313

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1,324 Reviews of Motor City Lexus of Bakersfield

February 02, 2022

Sean McNeal and the other service staff are always professional and goes above and beyond to deliver A+ service. More

by Kimberly Whitlock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean McNeal
Report | Print
Feb 02, 2022 -

Motor City Lexus of Bakersfield responded

Your feedback means so much to us because with it, we know we're doing a great job. We will be sure to let Sean and the Motor City Lexus of Bakersfield service staff know you appreciated all of their help. Safe travels!

February 02, 2022

Always friendly and accommodating. Very clean facility and loaners. Never have to wait very long. More

by Ibtwin1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parker
Report | Print
Feb 03, 2022 -

Motor City Lexus of Bakersfield responded

We're glad the Motor City Lexus of Bakersfield team never lets you down! Thank you for your kind review and for trusting us with your automotive needs - it is our honor and pleasure to assist!

January 28, 2022

Good people there. I love their professionalism . All the people that attended to me were super nice. Thank you and keep the good work going. More

by Nafisat Omotayo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando, Nora Halsted, Robert Pierce, Heidi Hierlmeier, Alora Caico, Brittney Crosby, Gloria Velazquez
Report | Print
Jan 31, 2022 -

Motor City Lexus of Bakersfield responded

Thank you for taking the time to let us know that we're doing a good job! We appreciate your support, Nafisat. Take care! - Motor City Lexus of Bakersfield

January 28, 2022

I’ve owned too many vehicles. Mostly luxury vehicles, mostly from high end manufacturers. I now am a committed Lexus owner. Lexus IS a great vehicle. But this Dealership makes it the best of the luxur More

by Kjsturz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce WEIHE, Tony Bounville, Mercedes Thayer
Report | Print
Jan 31, 2022 -

Motor City Lexus of Bakersfield responded

All we can say is - wow! What an outstanding review! Thank you for taking the time to let others know how pleased you are with our services at Motor City Lexus of Bakersfield. Feedback like yours truly lets us know we're making all the right moves. Have a great day!

January 27, 2022

I have no complaints with motor city everyone was helpful courteous and friendly, Ino is a great service rep !!! More

by andrew_dominguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ino Alvarado
Report | Print
Jan 28, 2022 -

Motor City Lexus of Bakersfield responded

Thank you for taking the time to review us, Andrew! We are so glad to hear that you had such a successful service experience working with Ino and the Motor City Lexus of Bakersfield team. Drive safely, and we hope to see you back again down the road!

January 27, 2022

Wonderful, speedy, reliable and friendly service. The people at Lexus take care of business. Thanks More

by Paula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean (service department)
Report | Print
Jan 27, 2022 -

Motor City Lexus of Bakersfield responded

Paula, thank you for the great review! We are thrilled to hear that you had such a seamless service experience working with the Motor City Lexus of Bakersfield team. Drive safely, and we hope to see you back again down the road!

January 27, 2022

I love my local Lexus Dealership! All of the employees that I have dealt with in the service department have always been kind and courteous! The wait time to see my service advisor was minimal and my cou More

by connieburger7703
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
Report | Print
Jan 28, 2022 -

Motor City Lexus of Bakersfield responded

We appreciate your confidence in the Motor City Lexus of Bakersfield team! It is great that you were comfortable waiting with us and that everything was taken care of in no time. See you next time you need us!

January 26, 2022

Excellent service. Sean is good. Hunter & Rob came & helped me to learn the dash Board More

by Ramaprc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean , Hunter & Rob Price
Report | Print
Jan 27, 2022 -

Motor City Lexus of Bakersfield responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Sean, Hunter, Rob, and the Motor City Lexus of Bakersfield team. Drive safely, and we hope to see you back again down the road!

January 23, 2022

Lexus is the only dealer that performed free inspection. God bless. You have great team. More

by Bertkeyser68
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Laurance, Sean McNeal and receptionist (lady)
Report | Print
Jan 24, 2022 -

Motor City Lexus of Bakersfield responded

Thank you for taking the time to share! We are so glad to hear that you had such a successful experience working with the Motor City Lexus of Bakersfield team. Drive safely, and we hope to see you back again down the road!

January 23, 2022

Lexus Of Bakersfield is wonderful! Tony Bounville is Lexus Of Bakersfield is wonderful! Tony Bounville is very professional, he takes care of all my needs, and my car always runs Top Notch! I highly More

by Tammy Owens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bounville
Report | Print
Jan 24, 2022 -

Motor City Lexus of Bakersfield responded

Hi Tammy - Thank you for your confidence in Tony and our team! We are grateful to have earned your business and we hope to welcome you back to Motor City Lexus of Bakersfield in the future. Safe travels!

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