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Motor City Lexus of Bakersfield

Bakersfield, CA

4.9
1,322 Reviews
Call Dealership (661) 835-3987
View Awards

5101 Gasoline Alley Drive

Bakersfield, CA

93313

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1,322 Reviews of Motor City Lexus of Bakersfield

October 17, 2021

Overall good service. Always keep me informed with progress. Parker Christian is an asset to your company. More

by cloude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parker Christian
Report | Print
Oct 17, 2021 -

Motor City Lexus of Bakersfield responded

We appreciate your kind words. Parker is a great asset for us here at Motor City Lexus of Bakersfield. We hope to see you again soon!

October 15, 2021

All amazing people. I would recommend this company to anyone, they will get it done for you! More

by ashlynn moore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nader (5 stars) , Ali Douglas
Report | Print
Oct 15, 2021 -

Motor City Lexus of Bakersfield responded

Thank you, Ashlynn, for the wonderful review of Motor City Lexus of Bakersfield! Our team is delighted to work with you. Your business means the world!

October 12, 2021

Like the courteous service. Very professional. Very detailed in their explanation of services to be provided. More

by Silsegovia
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean
Report | Print
Oct 12, 2021 -

Motor City Lexus of Bakersfield responded

We are happy to hear that our team delivered such communicative, top-notch service! Thank you for leaving a positive review on our page, we look forward to welcoming you back to Motor City Lexus of Bakersfield in the future.

October 12, 2021

Oil change took more than 3hrs I was there just before scheduled time. Usually everyone is friendly. More

by Kemoelgen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
Report | Print
Oct 12, 2021 -

Motor City Lexus of Bakersfield responded

We appreciate your feedback and apologize your oil change took longer than expected. We will make a note of this as we are always working to improve our wait time for our clients. If you have any interest in discussing this directly, my line is always open. I hope we get another chance to serve you down the road! Best, Richard del Rosario - Digital Sales and Marketing Manager - 661-213-7801

October 12, 2021

The service at Motor City Lexus was outstanding. Everyone was very helpful and all issues were taken care of. More

by Lpenner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arnulfo Alvarado
Report | Print
Oct 13, 2021 -

Motor City Lexus of Bakersfield responded

It was our pleasure to address your concerns and make sure you were back on the road in no time. Thank you for choosing Motor City Lexus of Bakersfield!

October 08, 2021

I had no idea how I was going to find the time to get my car repaired. Motor City Lexus picked it up at work, fixed the issue, and brought my car back to my place of employment before the end of the day and More

by teresa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aris Caceres
Report | Print
Oct 08, 2021 -

Motor City Lexus of Bakersfield responded

Teresa, thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Motor City Lexus of Bakersfield team. Drive safely, and we hope to see you back again down the road!

October 07, 2021

I appreciated the professionalism Ino showed me. He was polite and knew my vehicle needs. More

by Acisneros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ino
Report | Print
Oct 07, 2021 -

Motor City Lexus of Bakersfield responded

We are so pleased Ino was able to provide a five-star service experience. Please let us know if there is anything else the Motor City Lexus of Bakersfield team can help you with. Have a great day!

October 07, 2021

They were able to help me get the right answers for the questions I had with the car and were able to do it in a timely manner! More

by KG Bayza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ino Alvarado
Report | Print
Oct 07, 2021 -

Motor City Lexus of Bakersfield responded

We are so pleased to hear our team was able to address your concerns and answer all the questions you had with your vehicle. Thank you for the kind review and we wish you many safe and happy miles. Take care! - Motor City Lexus of Bakersfield

October 07, 2021

Lexus IS always the very best!!! Lexus #5 for me because of the incredible staff in each department! More

by Joyrse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ino Alvarado, Issa Gharibeh, Juanita Henry
Report | Print
Oct 07, 2021 -

Motor City Lexus of Bakersfield responded

Thank you for the great review! We appreciate your business and are happy to hear that you had such a successful experience working with the Motor City Lexus of Bakersfield team. Drive safely, and we hope to see you back again down the road!

October 07, 2021

Friendly, courteous , helpful. Took care of my situation , that I had , and it was far for me , More

by Maddiecoleman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parker
Report | Print
Oct 08, 2021 -

Motor City Lexus of Bakersfield responded

Thank you for the great review, Maddie! We appreciate your business and are thrilled to hear that you are so confident in the Motor City Lexus of Bakersfield team to get the job done. Drive safely, and we hope to see you back again down the road!

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