Motor City Lexus of Bakersfield

Outstanding Service As Usual! I went in to have my vehicle serviced. Due to Tony's absence, John helped me. He was just as professional as Tony is. What wonderful service! I went in to have my vehicle serviced. Due to Tony's absence, John helped me. He was just as professional as Tony is. What wonderful service! More

Excellent attention and responsiveness to my service needs Tony was great!! He responded immediately to our unscheduled call. We needed immediate service on our vehicle. He scheduled an appointment, and our Tony was great!! He responded immediately to our unscheduled call. We needed immediate service on our vehicle. He scheduled an appointment, and our car was attended to right away. We received a loaner (a necessity on that day), and he called us with the diagnosis. We had our car back first thing the next morning. Everyone we dealt with was interested, polite and available to help us. Great service and personal experience!! More

Tony's Terrific! Tony Bounville is my service representative at Motor City Lexus. He always provides a nice loaner car, gives sound advice about how best to insure my Tony Bounville is my service representative at Motor City Lexus. He always provides a nice loaner car, gives sound advice about how best to insure my Lexus is in the best shape possible, and calls my cell phone as soon as the service is complete.. Tony is very personable and professional at the same time. I highly recommend the Motor City Lexus auto group, and their service department is second to none. More

ABS breaking System issue I've both my cars in and out over the past few years, and always had great service from front office staff to my service support rep, John...no matter I've both my cars in and out over the past few years, and always had great service from front office staff to my service support rep, John...no matter the situation. More

Excellent Customer Service Tony is always friendly, he listens well & goes above and beyond to ensure I’m taken care of. He’s thorough and I really enjoy working with him. Tony is always friendly, he listens well & goes above and beyond to ensure I’m taken care of. He’s thorough and I really enjoy working with him. More

Great personal consideration Jon was very helpful in getting me in and getting me out and getting things handled efficiently! He worked me in at my convenience!! Great service Jon was very helpful in getting me in and getting me out and getting things handled efficiently! He worked me in at my convenience!! Great service More

Easy and Fast Service Every time I go to Lexus to get my car serviced it’s a breeze. I walk in, talk to Tony, pick up a loaner for the day and I’m out! Great service Every time I go to Lexus to get my car serviced it’s a breeze. I walk in, talk to Tony, pick up a loaner for the day and I’m out! Great service More

Awesome service — Ángel Del Rio Great service as usual provided by Angel Del Río. Always a pleasure working with him! Service was performed timely and staff was courteous. Thank you! Great service as usual provided by Angel Del Río. Always a pleasure working with him! Service was performed timely and staff was courteous. Thank you! More

Maintenance on my vehicle Great work, friendly staff. Awesome experience waiting time wasn't long, coffee was great. I always look forward to taking my vehicle to motor city L Great work, friendly staff. Awesome experience waiting time wasn't long, coffee was great. I always look forward to taking my vehicle to motor city Lexus More

Service I had some challenges, but the team worked together quickly to remedy them. The service was great and the loaner car was amazing. Everyone was friend I had some challenges, but the team worked together quickly to remedy them. The service was great and the loaner car was amazing. Everyone was friendly and had positive and helpful attitudes. More