Motor City Lexus of Bakersfield

Always great service I am always greeted by friendly employees which makes me think they are happy employees too. The dealership is always very clean and welcoming. My ser I am always greeted by friendly employees which makes me think they are happy employees too. The dealership is always very clean and welcoming. My service rep, Juanita Henry, is the best! More

Excellent Very friendly, welcoming and professional. Great customer service. Listened to my needs and wants. Did their best to make it happen. If I had a questi Very friendly, welcoming and professional. Great customer service. Listened to my needs and wants. Did their best to make it happen. If I had a question it was answered right away. I did not feel rushed or pressured. More

20,000 service All was handled very professionally and in a timely manner John noticed I had a small dent on my drivers side door asked if I wanted to get it re All was handled very professionally and in a timely manner John noticed I had a small dent on my drivers side door asked if I wanted to get it repaired. I said yes and it was completed by the time I picked up vehicle for regular service Great job More

Oil change John was very kind, and helpful. This is why I always come here for all my services. Thank you for all your help and all your smiles. John was very kind, and helpful. This is why I always come here for all my services. Thank you for all your help and all your smiles. More

great service awesome service at Motorcity Lexus, from Mercedes to Angel and Tony, great group of people helping through out the whole service. great job all around awesome service at Motorcity Lexus, from Mercedes to Angel and Tony, great group of people helping through out the whole service. great job all around. More

Happy customer!! Amazing customer service the staff is super friendly!! Always walk in to the receptionist greeting make me feel super comfortable and I love the coff Amazing customer service the staff is super friendly!! Always walk in to the receptionist greeting make me feel super comfortable and I love the coffee machine :) More

October RX 350 service I have been servicing my vehicles at Motor City Lexus for over 10 years. The service was satisfactory. I purchased another Lexus in 2015 and was fortu I have been servicing my vehicles at Motor City Lexus for over 10 years. The service was satisfactory. I purchased another Lexus in 2015 and was fortunate to be assigned to Tony Bounville as a service advisor. He has always gone out of his way to be sure that I receive the service that is promised. Now I use him exclusively. Prior to using Tony I was assigned to a service advisor that treated me terribly. If I didn’t have to have warranty work done I would not have returned. Tony represents Lexus and the dealer well. More

Normal standard remove and replace defective parts. My car was brought in for service warning that popup in the driver's info panel. John took in my car for inspection and found out 2 defective front wh My car was brought in for service warning that popup in the driver's info panel. John took in my car for inspection and found out 2 defective front wheel sensors. Was replaced in a timely manner All service staff are pleasant and have good customer service skills. More

Flat tire. They found piece of steel stuck in it, and also my 4 tires were running low on the tread. So I purchased 4 new tires. They found piece of steel stuck in it, and also my 4 tires were running low on the tread. So I purchased 4 new tires. More

Service Appointment Aris did an amazing job taking care of my service appointment. He made sure that any questions I had were answered and any accommodations were taken c Aris did an amazing job taking care of my service appointment. He made sure that any questions I had were answered and any accommodations were taken care of. More