Motor City Lexus of Bakersfield

Always a Positive Experience I purchased my car here and I always return for my regularly scheduled service. Everyone is professional and considerate. Tony is wonderful; he take I purchased my car here and I always return for my regularly scheduled service. Everyone is professional and considerate. Tony is wonderful; he takes the time to explain what is being done without using technical jargon. He is never condescending. If I am waiting for more than 20 minutes, he keeps me updated on their progress. More

Excellent and Efficient As usual Bruce Weihe and staff provided very courteous and efficient service. I had mistaken the appointment time and was 1 1/2 hours late, but they As usual Bruce Weihe and staff provided very courteous and efficient service. I had mistaken the appointment time and was 1 1/2 hours late, but they soon did the paperwork and quickly got me out and on my way to the office. Many thanks! More

Maintenance Everything goes smoothly as expected. Been a customer for 4 years now and never have any problem at all. My kids loves the place because of free chips Everything goes smoothly as expected. Been a customer for 4 years now and never have any problem at all. My kids loves the place because of free chips and drinks. More

Great customer service The service was done in a very timely manner. The customer amenities and support are very much appreciated. Comfortable place to wait and supported The service was done in a very timely manner. The customer amenities and support are very much appreciated. Comfortable place to wait and supported by snacks. More

Maintenance All around great people to work with. Service is quick, effective and responsive the team normally has me in and out with in the hour. All around great people to work with. Service is quick, effective and responsive the team normally has me in and out with in the hour. More

Consistently superior! Every interaction with the dealership is positive ad smooth. I get in and out quickly to move on with my day. Thank you Tony and all those who help! Every interaction with the dealership is positive ad smooth. I get in and out quickly to move on with my day. Thank you Tony and all those who help! More

Excellent Service My service writer was Bruce. He is extremely professional, friendly and helpful. Every employee is positive and supportive. Best of the best company-d My service writer was Bruce. He is extremely professional, friendly and helpful. Every employee is positive and supportive. Best of the best company-drop the microphone! More

Efficient Service Great experience for a battery change and very accommodating with a loaner car. I always enjoy working with Junita. she is kind and professional. Than Great experience for a battery change and very accommodating with a loaner car. I always enjoy working with Junita. she is kind and professional. Thanks! More

Customer service Very friendly took care of everything on point answered all questions explained everything flawless transition took care of vehicle washed and cleaned Very friendly took care of everything on point answered all questions explained everything flawless transition took care of vehicle washed and cleaned took care of everything More

Customer Service interaction I am learning in my older years that things slow down and that customer service has now become equally important as quality service. Having said this I am learning in my older years that things slow down and that customer service has now become equally important as quality service. Having said this, please know that Bruce Weihe proved to meet my expectations of those standards, honest, friendly and professional--a credit to the male species. More