Motor City Lexus of Bakersfield

Amazing Customer Service! Service was amazing! We had made an appointment in Glendale and showed up in Bakersfield instead and the service team was more than willing to help u Service was amazing! We had made an appointment in Glendale and showed up in Bakersfield instead and the service team was more than willing to help us. We had a small dent on our bumper and the team was able to pop the dent out and repaint the same day. We were done in a very timely fashion and are extremely pleased! We were also offered to test drive a few of the cars while we waited. It definitely helped pass the time and we had no pressure into buying or listening to a sales pitch. More

Great service. Great timely service. Had an appointment and was greeted by service personnel within several minutes. Car was ready when promised. Car wash was includ Great timely service. Had an appointment and was greeted by service personnel within several minutes. Car was ready when promised. Car wash was included in service. Price was high, approximately twice as much as I pay at dealership for my Infinity for same service. More

Exceptional Everyone was amazing. Love the updates from Aris Caceres!. Great service rep! I always have a great experience whenever I bring my vehicle for service Everyone was amazing. Love the updates from Aris Caceres!. Great service rep! I always have a great experience whenever I bring my vehicle for service. More

Great experience I was furnished a loaner car while my car was being repaired which was a great convenience for me. My service consultant was Aris Caceres. He was very I was furnished a loaner car while my car was being repaired which was a great convenience for me. My service consultant was Aris Caceres. He was very professional and kept me informed in a timely matter on the progress of my car. His follow up was impeccable. More

Excellent service Tony is fantastic. Knowledge, efficient and kind. I have never had anything lesss than Excellent service that goes beyond my expectations. I stay with Tony is fantastic. Knowledge, efficient and kind. I have never had anything lesss than Excellent service that goes beyond my expectations. I stay with lexus because of the service department. The sales department is another conversation that would get nothing less than a poor review from me at motor city Lexus. More

Fast in and out Not too much interaction with employees or service advisor it was quick n and out 5 min tops talking. They definitely like to speed up the process no Not too much interaction with employees or service advisor it was quick n and out 5 min tops talking. They definitely like to speed up the process no complaints with that More

Love Motor City Lexus Tony is wonderful and this is why I keep coming back. The Staff at Motor City Lexus is AWESOME! From the very first person you see till you walk out Tony is wonderful and this is why I keep coming back. The Staff at Motor City Lexus is AWESOME! From the very first person you see till you walk out the doors, you are treated like Family. Ortenzia always makes you feel special. She is so sweet and always happy. Tony ALWAYS makes you feel like family. You always are kept up to date with repairs and what is going on with your car. All the staff is Fantastic. The Lounge is so relaxing and the coffee is Great. I look forward to each visit. More

15,000 mile service I was greeted and shown where to sign in. My service agent Angel was ready for me within 2-3 minutes. The service was as quoted and when done i was n I was greeted and shown where to sign in. My service agent Angel was ready for me within 2-3 minutes. The service was as quoted and when done i was notified promptly. People were friendly and professional. More

Excellent service I have always had excellent service, the ladies are pleasant and Tony has always been ver professional in dealing with me. I know I can depend on him. I have always had excellent service, the ladies are pleasant and Tony has always been ver professional in dealing with me. I know I can depend on him. More

30,000 mile service Angel is a fantastic service adviser. I enjoy coming to see him each time I have to bring my car in for a service. Thank you Angel is a fantastic service adviser. I enjoy coming to see him each time I have to bring my car in for a service. Thank you More