Motor City Lexus of Bakersfield

Just a great person He is an amazing person that is nice and kind and all sorts of helpful he is a very good sales person I think he should get promoted He is an amazing person that is nice and kind and all sorts of helpful he is a very good sales person I think he should get promoted More

Great Customer Service Tony provided great customer service. He was very clear on services to be performed and brought my vehicle up to me when I returned to the lot to pic Tony provided great customer service. He was very clear on services to be performed and brought my vehicle up to me when I returned to the lot to pick my car up. Other visits at this service center have not provided this same level of service so it was great to see that Tony's customer service was equivalent to the level of service I had received with my previous vehicle at Mercedes Benz. Great job Tony! More

Really good experience My service writer Juanita was awesome. She was very thorough and very helpful making sure all my questions were answered and met all my expectations My service writer Juanita was awesome. She was very thorough and very helpful making sure all my questions were answered and met all my expectations More

Excellent Service Service is excellent in communicating status of service and texting when vehicle is ready. I work in a rural area where the cell phone reception is ba Service is excellent in communicating status of service and texting when vehicle is ready. I work in a rural area where the cell phone reception is bad. More

Amazing service I’ve always had excellent service here. I highly recommend them. They are the reason we bought another Lexus! Everyone at Lexus is very friendly. I’ve always had excellent service here. I highly recommend them. They are the reason we bought another Lexus! Everyone at Lexus is very friendly. More

Excellent Customer Service Our service advisor Juanita was awesome. Prepared, courteous, professional and efficient. The experience was exceptional, from timeliness of int Our service advisor Juanita was awesome. Prepared, courteous, professional and efficient. The experience was exceptional, from timeliness of intake, to the follow up phone call, to a freshly washed car, to pick up. This is an experience that others should benchmark. More

Great seevice Bruce does an excellent job providing complete service I would highly recommend Bruce as a service representative for all our needs. He is friendly, Bruce does an excellent job providing complete service I would highly recommend Bruce as a service representative for all our needs. He is friendly, professional and thorough More

Wonderful Customer satisfaction is amazing. Very welcoming ! The area is always clean and the wait time is little as five minutes. I highly recommend this pl Customer satisfaction is amazing. Very welcoming ! The area is always clean and the wait time is little as five minutes. I highly recommend this place! More

Great service The Lexus service department go above and beyond the expectations. I am very pleased with the services they have to offer. They make you feel at home The Lexus service department go above and beyond the expectations. I am very pleased with the services they have to offer. They make you feel at home they always greet you with a smile More

Service Rep It is always good to have a service representative ( Bruce W. ) who knows you, is honest with you about your car, it's needs, the cost of repairs etc. It is always good to have a service representative ( Bruce W. ) who knows you, is honest with you about your car, it's needs, the cost of repairs etc. More