Motor City Lexus of Bakersfield

Satisfaction My service advisor was very thorough regarding the services that I would be receiving for my vehicle and provided an estimation of completion of my ve My service advisor was very thorough regarding the services that I would be receiving for my vehicle and provided an estimation of completion of my vehicle. I was provided a loaner vehicle and was happy with the outcome of my services. More

Great service representative My sales representative made sure I had a car lined up and followed through with keeping me updated on my service appointment. I always so much easier My sales representative made sure I had a car lined up and followed through with keeping me updated on my service appointment. I always so much easier when Tony is the one helping me things seem to go more smoothly. More

Very friendly Everyone in the service department are very accommodating.All are friendly and professional.They are quick to check you in and get you out in a timely Everyone in the service department are very accommodating.All are friendly and professional.They are quick to check you in and get you out in a timely manner. More

Excellent Angel provided excellent service to take care of my vehicle. His attitude and willingness to help was great. I would definitely recommend this dealers Angel provided excellent service to take care of my vehicle. His attitude and willingness to help was great. I would definitely recommend this dealership to others. More

A new loaner car for a 18 year old car service... YES I have a 2001 Lexus GS 300. For the first time in 18 years, I had a check engine light. Motor City checked the code and believes it is a one time even I have a 2001 Lexus GS 300. For the first time in 18 years, I had a check engine light. Motor City checked the code and believes it is a one time event. Motor City showed me the data and explained what they believe happened and have checked on the car other the week about every 3 days, via text. The check engine check has not come back since, as of writing this review. More

Awesome John was great & very helpful. He communicated with me as to what my vehicle needed to get done at the time as well as what needs to be done soon. John was great & very helpful. He communicated with me as to what my vehicle needed to get done at the time as well as what needs to be done soon. More

Awesome Lexus Always helpful and provide 5 Stars customer service every visit. Employees Go extra mile to assist with any concerns you have. Always recommend Lexus Always helpful and provide 5 Stars customer service every visit. Employees Go extra mile to assist with any concerns you have. Always recommend Lexus to my family and friends. More

Fast, friendly service My car experienced a problem, check engine light on among others, and I was able to bring my car in at 8 the next morning, received a loaner car and h My car experienced a problem, check engine light on among others, and I was able to bring my car in at 8 the next morning, received a loaner car and had my car issue fixed and Back to me by noon! Bruce has been my service writer since I bought my car new in 2007 and he always provides excellent service and is honest! More

Service Dept Very professionally run dept, excellent service, our service writer John B. Is great, very caring, professional, everyone were great. Excellent depart Very professionally run dept, excellent service, our service writer John B. Is great, very caring, professional, everyone were great. Excellent department from start to finish on service More

In and out like a cheeseburger! My vehicle was serviced quickly! And the process was super easy! I would definitely recommend this dealer to anyone with a Lexus! Thank you again! My vehicle was serviced quickly! And the process was super easy! I would definitely recommend this dealer to anyone with a Lexus! Thank you again! More