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Motor Home Specialist

Alvarado, TX

2.3
191 Reviews

5411 South I-35W

Alvarado, TX

76009

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191 Reviews of Motor Home Specialist

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September 21, 2022

Service dept is worse than terrible. Will not return phone calls or email message. If you are full time rv'er, they will NOT even look at your unit without leaving it unoccupied for 1 w More

by Jwtibbles
Customer Service
Friendliness
Overall Experience
Recommend Dealer
No
Employees Worked With
Steve
August 03, 2022

These people are horrible! !! Buy elsewhere!!!!! Delivered my coach not working. Horrible service after the sale!! BUYER BEWARE More

by Hal
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Abbey
July 11, 2022

Bought 2022 Dynamax DX3 ,,,no service and will not answer phone. No phone messages returned from service or any of management,,,,BEWARE ABSOLUTELY NO CUSTOMER SERVICE AFTER PURCHASING More

by Lfinley
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
No
Employees Worked With
Donny O'Banion
June 26, 2022

What a disaster. Still getting a Class C Thor Sprinter fixed after 9 months. They don’t answer the phone. They cut ceiling lights the the day we left, because we coul More

by jefftroiano
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Beware of Snake Oil Dave
June 24, 2022

The most dishonest, poorly run, terrible customer service experience we have every experienced. From the owner/CEO down to the minions, they could care less about customer service and communication. Once t More

by vnelson
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Tim Day, Steven Adams, Donny O'Banion
May 29, 2022

Do not buy from this dealership, they are not fair and honest, I lost my 5k non refundable deposit on an Rv becasue I did not qualify. Not even an option of keeping it on credit. I ended buying the sa More

by Brian.williams
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Sean, Donny O'Banion
May 15, 2022

They like to sell but make sure everything is working prior to leaving the dealership. If not you will never get it repaired. Worst service after the sale I have ever seen from any business type. Purchas More

by Flyboy
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Abby
May 11, 2022

They wont answer the telephones let alone return a call. Terrible experience and I wont buy there again. After sales customer service sucks. More

by randy3good
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Who what and why
April 04, 2022

Bought our new class C Coachmen on Feb. 11, 2022. Took it out for 4 days and then brought it back to fix the punch list that should have been taken care of prior to delivery. Its now April More

by ttaylor6953
Customer Service
Friendliness
Overall Experience
Recommend Dealer
No
Employees Worked With
John Compton
March 16, 2022

Kudos to Justin Sanders, Service Manager, Justin, and TJ +1, for giving me a great experience regarding a few things wrong with my new Class C motorhome. They were great today, and Sanders has been super s More

by terriepoole
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Justin Sanders
1
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