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Motor Home Specialist

Alvarado, TX

2.4
190 Reviews

5411 South I-35W

Alvarado, TX

76009

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190 Reviews of Motor Home Specialist

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February 07, 2022

Been 1 year since we sold our motor home. We have begged and threatened too get our nearly 4000. Back that we paid cash for’ on a extended warranty, just remember what I am telling you, people from San Ang More

by Gtconsul
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Financial department , Donny O'Banion
November 17, 2021

We were very happy with our salesman, "Cowboy" (Robert Langley) and with everyone at MHSRV. They had the best price, they guaranteed the price on our order, and "Cowboy" kept us informed as the status of More

by colleenhanika
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
"Cowboy" Robert Langley, Donny O'Banion
October 18, 2021

6 weeks to get drop off date. Then 9 weeks to change out water pump No one answers the phone Very friendly staff but service is horrible More

by reodecro
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Donny O'Banion
October 15, 2021

We bought our first RV, new from MHSRV (2021 Coachman Cross Trail 22XG). We were VERY happy with the communication we got from the Sales department (Cowboy specifically). We came from out of state to buy More

by rang-a-stang
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Cowboy,
October 05, 2021

POOR SALES SERVICE! CALLED 4 TIMES! EMAILED 3 TIMES ,NO RESPONSE,BUT ONCE SAYING LOVE TO TALK,HATE TO HAVE THEM SELL ONE FOR ME!! More

by B.averill2019
Customer Service
Friendliness
Overall Experience
Recommend Dealer
No
Employees Worked With
No Respinsemany attemps cell/email
August 25, 2021

Very incompetent and unorganized. Not sure what happened to this place but will not ever do business with them again. No communication, no emails or call backs, nobody answers phones. Still trying to get mo More

by Thbrepair
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Donny O'Banion
August 10, 2021

We thought since we purchased our coach through them it would be the best place to get help selling it. Never dropped price when we asked. Waited two hours to get it back when we gave up on them and we had More

by yntbu
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Front gal did her best
August 02, 2021

Parts department never answers the phone or calls you back More

by 1anonymoususer2021
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Ryan
July 15, 2021

A shout out to Steve Ewing and Justin Pomeranz for their superb service. We purchased a 2022 Foretravel Realm LSSB FS450 and are more than satisfied with the product and especially the service from these tw More

by Ksobredo
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Steve Ewing and Justin Pomeranz
June 16, 2021

We came in from Florida and our front air conditioner went out. Stephen, Matt, and service writer we’re all on top of it. They did not have an a/c in stock. They told us that it would be here first t More

by Sheila pilato
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Roy, Stephen, Matt and John
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