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Motor Mile Chrysler Dodge Jeep Ram
Christiansburg, VA
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Filter Reviews By Type
Showing 299 reviews
Helpful July 07, 2020
"I was very pleased with the service provided. I will..."
- danielhalsey372I was very pleased with the service provided. I will continue to use their service shop for all our vehicles. I was able to make my appointment online and was finished in good time.
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Jackie
July 07, 2020
"This is the best dealership that I have ever worked with..."
- lisajeffries0915This is the best dealership that I have ever worked with and I will always buy from Shelor's. Their the best dealership ever. Mr. Parks helped me online and Scott Mikulec was awesome. They was so nice and made my car buying experience great. This is my second purchase with Shelors and this is where I will always go to buy a vehicle. They are totally awesome.
Read MoreEmployees Worked With
Mike Parks and Scott Mikulec
June 30, 2020
"Problem with TirePressure sensor determined. Conducted..."
- Chief123Problem with TirePressure sensor determined. Conducted MOPAR TPS analysis, isolated the bad sensor, replaced it and programmed the new sensor. Total time from arrival for appointment until departure 3 hours and 20 minutes. Not particularly excessive, but wasn’t kept updated after the problem was identified. I’m am aware that there was a high volume of business today. I will be back.
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Alan, MOPAR service team
June 30, 2020
"I had a great experience. The salesman was knowledgeable,..."
- agalbreathI had a great experience. The salesman was knowledgeable, and easy to work with. Very easy transaction. I expect to be be a return customer.
Read MoreEmployees Worked With
Caleb Tanner, Scott Poff
June 29, 2020
"I know 5 stars is hard to believe but Joe Pinto was..."
- drgolf24153I know 5 stars is hard to believe but Joe Pinto was awesome to work with. He stayed late to make sure we were taken care of. He also took the time to answer all questions we had and went over all options on vehicle. Truly a 5 star service!
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Joe Pinto, Melissa (in processing)
June 26, 2020
"This was a great experience, I had wonderful help from..."
- lindawhite65This was a great experience, I had wonderful help from salesman to the finance dept. I'm sure I wasn't the greatest experience for them, due to not knowing exactly what I was looking for but hey the salesperson went out of his way to help me in numerous way, such as bring me vehicle after vehicle to test drive. lol thanks so much
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Nick Ogle
June 26, 2020
"the service was good..well organized,professional and..."
- Swinnie763the service was good..well organized,professional and polite employees. didn't have have to wait too long.facilities were clean. kept me updated on the progress of my vehicle
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stacey
June 23, 2020
"make of vehicle problem more than the service dept"
- gcollier98The service department was well organized and communicated well. My problems were not very solvable. Nathan followed up and answered questions that I had. My problem appears to be with the quality of the vehicle--broken door lock and plastic pieces that come off too easily on the Chrysler Town and Country.
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Nathan
