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Motor Mile Chrysler Dodge Jeep Ram

Christiansburg, VA

4.7
976 Reviews
Call Dealership (540) 381-8417
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2395 Roanoke St

Christiansburg, VA

24073

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976 Reviews of Motor Mile Chrysler Dodge Jeep Ram

November 11, 2023

Absolutely from purchase to service a my new ram had a run in paint job that was a 60000 dollar truck then the service for repairs was beyond not acceptable absolutely arrogance threw whole process I woul More

by Jhuffusa500
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nathan
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Nov 13, 2023 -

Motor Mile Chrysler Dodge Jeep Ram responded

We're truly sorry to read about your experience with the purchase and service of your new truck. It's disappointing that we didn't meet expectations, especially in terms of our customer service approach. We understand you're upset and that we've lost your future business, but we want to make sure any ongoing concerns get properly addressed. If you're willing to speak with us, please reach out to Customer Relations at cr@shelor.com at your earliest convenience. Thank you.

November 10, 2023

Service was good fixed the recall on my van and search for mechanical problems thanks More

by Brenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan biggs
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Nov 10, 2023 -

Motor Mile Chrysler Dodge Jeep Ram responded

We are grateful to have earned your business, Brenda. Thanks for taking the time to leave us a review! - The Motor Mile Chrysler Dodge Jeep Ram Team

November 10, 2023

Nathan was very receptive to my needs and resolved issues within the time frame he gave me More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
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Nov 10, 2023 -

Motor Mile Chrysler Dodge Jeep Ram responded

Jim, thank you for the review! We appreciate the kind feedback about Nathan and hope to see you again at Motor Mile Chrysler Dodge Jeep Ram!

November 10, 2023

Staff was most attentive and amiable! They stayed in touch with me and fixed everything as requested. More

by dgruber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan & Charles
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Nov 10, 2023 -

Motor Mile Chrysler Dodge Jeep Ram responded

We're so happy to read that our team at Motor Mile Chrysler Dodge Jeep Ram was able to provide you with attentive and friendly service! That's what we always aim to offer. Thanks for sharing your positive experience - Safe travels in your vehicle!

November 09, 2023

Convenience and professional service. I highly recommend your next service be scheduled at Motor Mile Chrysler Dodge Jeep. More

by A Reeves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
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Nov 09, 2023 -

Motor Mile Chrysler Dodge Jeep Ram responded

We're delighted to know you found our service convenient and professional at Motor Mile Chrysler Dodge Jeep Ram. Thanks for recommending us, we look forward to your next visit!

November 09, 2023

Agent was really working for me. Appreciated him. Always enjoy working with Shelor Motor Mile. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sa…
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Nov 10, 2023 -

Motor Mile Chrysler Dodge Jeep Ram responded

It is our pleasure to assist you here at Motor Mile Chrysler Dodge Jeep Ram, Jim. Thank you for being our loyal client!

November 02, 2023

Prompt, on time return of my vehicle. Check in was quick, feedback later that day was what I expected. More

by CE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember service guy's name
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Nov 02, 2023 -

Motor Mile Chrysler Dodge Jeep Ram responded

We're glad to know that you had a prompt and efficient experience with us at Motor Mile Chrysler Dodge Jeep Ram. We strive for excellent service every time, so we appreciate your feedback!

October 31, 2023

Service was prompt and agent was courteous. I recommend Shelor Chrysler for any auto service need. More

by jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Dow
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Nov 01, 2023 -

Motor Mile Chrysler Dodge Jeep Ram responded

We appreciate your recommendation, Jack. Thank you for choosing Motor Mile Chrysler Dodge Jeep Ram!

October 25, 2023

Customer service was great. I arrived at 12:15pm when they have posted hours of closed for lunch but the advisor, Angel, came out and checked me in. I was there for an hour for More

by Jeremy Mowles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Altizer
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Oct 25, 2023 -

Jeremy Mowles responded

Service was great and timely! The Advisor, Angel, was excellent!

Oct 25, 2023 -

Motor Mile Chrysler Dodge Jeep Ram responded

Jeremy, we are happy to hear your service experience was five-star worthy and Angel was excellent. Thank you for sharing with us all here at Motor Mile Chrysler Dodge Jeep Ram, and we'll see you next time!

October 24, 2023

As usual, Nathan took great care of me, explaining the diagnostics, costs, and even the technical/mechanical details, which I appreciate. Communications and updates were good. Service was very effective a More

by jds300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Report | Print
Oct 24, 2023 -

Motor Mile Chrysler Dodge Jeep Ram responded

Hey! We're happy to know that you had a great experience with Nathan and our team at Motor Mile Chrysler Dodge Jeep Ram. We always aim for effective service and clear communication, so it's fantastic to see we hit the mark! Enjoy your smoother ride!

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