Motor Mile Chrysler Dodge Jeep Ram
Christiansburg, VA
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1,063 Reviews of Motor Mile Chrysler Dodge Jeep Ram
Nathan Biggs in the service unit is wonderful! There was a recall on my Pacifica Van, and S helper service took care of it and gave me a free rental car. You can trust Nathan at Shelor to make eve There was a recall on my Pacifica Van, and S helper service took care of it and gave me a free rental car. You can trust Nathan at Shelor to make everything right. Thank you! More
We were traveling from FL to MD and it was time to get an oil change in the Christiansburg VA. area. I called the local Kia dealer, scheduled appointment. I arrived, promptly greeted and written up for just oil change in the Christiansburg VA. area. I called the local Kia dealer, scheduled appointment. I arrived, promptly greeted and written up for just oil change - no multi-pt inspection. Within 40 min. I was told vehicle work was completed. I paid invoice and left because we needed to be in MD that night. The following day filing my paper work I noticed what I felt was a overcharge being billed $139. I called dealership speaking to mgr. Chris. I told him that in FL. my cost was $84 and in MD. $88. He said this was their price and other dealers in the area charge more. He offered to reduce price by $10. Suggest that if in this area get quote and compare prices - Walmart was $59! More
Service Adviser Nathan was very helpful and communicated clearly. The estimate was on target, and the service was completed in the time frame given. clearly. The estimate was on target, and the service was completed in the time frame given. More
The work was performed well. But the scheduler I made the appointment with said the work would’ve quick so I didn’t need to worry about making arrangements to leave the vehicle a But the scheduler I made the appointment with said the work would’ve quick so I didn’t need to worry about making arrangements to leave the vehicle and return. But the person I checked in with said otherwise and that I shouldn’t have been told that. I ended up waiting for several hours unexpectedly. Thankfully I had my work laptop with me so I was able to work but it would have been better for me to know what the expected wait time would have been ahead of my arrival so I could have made other arrangements. More
Shelor Motor Mile was great. They are friendly, helpful and knowledgeable. They keep us informed of updates and costs. They have always done a good job in a very reasonable am They are friendly, helpful and knowledgeable. They keep us informed of updates and costs. They have always done a good job in a very reasonable amount of time. More
Very friendly and nice. Had a 20,000 mile check and they did a good job. I was informed of all they did. The maintenance shop manager was great. Had a 20,000 mile check and they did a good job. I was informed of all they did. The maintenance shop manager was great. More
I received excellent service when I brought my 2021 Jeep Gladiator in to respond to a recall notice. Not only was I able to make an appointment very quickly and easily, but the service team got the work don Gladiator in to respond to a recall notice. Not only was I able to make an appointment very quickly and easily, but the service team got the work done in just over an hour, and thoroughly explained what the recall was about. And my Jeep is running great. Also appreciate the coupon for the free car wash! More




