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Motor Mile Chrysler Dodge Jeep Ram - Service Center

Christiansburg, VA

4.7
442 Reviews

442 Reviews of Motor Mile Chrysler Dodge Jeep Ram - Service Center

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April 11, 2024

Christopher was very friendly, helpful and very thorough in what he did and how he explained everything to us. We felt like we knew him. More

by Treassa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Apr 12, 2024 -

Motor Mile Chrysler Dodge Jeep Ram responded

We're delighted to know that Christopher was able to provide you with a friendly and thorough service at Motor Mile Chrysler Dodge Jeep Ram. We strive for our customers to feel comfortable during their visit, so it's great hearing your feedback! Safe travels in your new vehicle!

April 11, 2024

I went for an inspection, Turns out I needed to change two bulbs for passing. Ok, fine. Something I would have done myself easy. I xxxx you not they charged $25 bucks for labor charge on each bulb. I’m pr More

by jackieohhs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bearded guy
Apr 17, 2024 -

Motor Mile Chrysler Dodge Jeep Ram responded

Jackie - We're surprised to see this review about your experience. All estimates were gone over and approved ahead of time with you. Please reach out directly if you'd like to discuss these concerns in greater detail. Thank you, Customer Relations – cr@shelor.com

April 10, 2024

Rude employees, overpriced repair work, did not diagnose the root cause of the issue with the vehicle More

by Tamlanichols
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not remember
Apr 17, 2024 -

Motor Mile Chrysler Dodge Jeep Ram responded

Tamla — after speaking with you, we are sorry that you felt this way about our employees in the service and sales department. We also apologize that your battery was not covered under the service contract. We do everything we can to help every customer and if you would like to discuss this further, you can reach out to Customer Relations directly at cr@shelor.com.

April 09, 2024

Great service as always very fast and sufficient always getting coupons for a great price wouldn’t go anywhere else More

by randy4_liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Dow
Apr 10, 2024 -

Motor Mile Chrysler Dodge Jeep Ram responded

We're delighted to know you've had consistently great service with us at Motor Mile Chrysler Dodge Jeep Ram. We appreciate your loyalty and look forward to serving you again in the future!

April 09, 2024

We always find them very knowledgeable and we are satisfied with them. They are also very nice and respectful More

by Bobbyhroop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Apr 10, 2024 -

Motor Mile Chrysler Dodge Jeep Ram responded

Bobby, we're delighted to know you've had consistently positive experiences with our team at Motor Mile Chrysler Dodge Jeep Ram. Thanks for sharing your feedback!

April 08, 2024

They have always been able to accommodate me and my needs no matter the issue More

by DeHart,Hazel,Jeep
Recommend Dealer
Yes
Employees Worked With
Stacy Arnold
Apr 09, 2024 -

Motor Mile Chrysler Dodge Jeep Ram responded

We appreciate your business and your review! Thanks from the Motor Mile Chrysler Dodge Jeep Ram Team!

April 04, 2024

They were friendly and polite. They provided a shuttle so I could go home while the car was being fixed. It was fixed in a short period of time and they provided a good explanati More

by Patrick Miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey and shuttle driver
Apr 04, 2024 -

Motor Mile Chrysler Dodge Jeep Ram responded

Patrick, we're glad to know you had a positive experience with our team at Motor Mile Chrysler Dodge Jeep Ram. We always aim for efficient and clear service! Thanks for the review.

April 03, 2024

Great place for service. Joe, the service technician was very friendly, knowledgeable and helpful. The requested service was done quickly and precise. The repair or service f More

by sdr.speng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Apr 03, 2024 -

Motor Mile Chrysler Dodge Jeep Ram responded

We appreciate your continued support and trust in Joe and our service team at Motor Mile Chrysler Dodge Jeep Ram! It's great to know that you've found our services quick, precise, and reasonably priced. We are here for anything else you might need down the road!

April 03, 2024

Had to go in for recall. .was very pleased. Keep me updated on progress. Thanks More

by mstafford79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Dow
Apr 04, 2024 -

Motor Mile Chrysler Dodge Jeep Ram responded

It was our pleasure to assist you. Thank you from all of us here at Motor Mile Chrysler Dodge Jeep Ram!

April 02, 2024

Great service as always and great customer service very pleased with everything quick service thanks More

by Djessie1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany
Apr 02, 2024 -

Motor Mile Chrysler Dodge Jeep Ram responded

We're glad to know you had a great experience with our team at Motor Mile Chrysler Dodge Jeep Ram. Thanks for the positive feedback and your continued support!

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