Back

Motor Mile Mitsubishi - Service Center

Christiansburg, VA

4.6
62 Reviews

62 Reviews of Motor Mile Mitsubishi - Service Center

Sort by
January 26, 2024

Professional staff, clean inviting atmosphere, work to be done explained in detail, service rep kept in touch, knew work to be done ahead of service done, and worked out best options for my needs. Thx! More

by skipunionpsce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Jan 27, 2024 -

Motor Mile Mitsubishi responded

We're glad to know you had a positive experience with our team at Motor Mile Mitsubishi! It's important for us that everything is explained in detail throughout the process. Thanks for your feedback, it means a lot to us!

January 16, 2024

Everything is great with my car and the service was good. I am satisfied with everything. More

by aswoods79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany
Jan 16, 2024 -

Motor Mile Mitsubishi responded

We are glad to hear that our team provided satisfactory service. Thank you for choosing Motor Mile Mitsubishi!

January 04, 2024

Good service. Nice and clean and in order on time. And follow up with us after More

by J.Marshall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Jan 04, 2024 -

Motor Mile Mitsubishi responded

Thank you so much for stopping in for service and leaving Motor Mile Mitsubishi a five-star review! It's great to hear you had a wonderful experience.

November 04, 2023

Mike is a wonderful dealer who really takes care of his clients when he said I'm not going to set you up for failure I was sold. Mike is a top of the line trustworthy salesman I will definitely continue More

by marcieh72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike mundy
Nov 06, 2023 -

Motor Mile Mitsubishi responded

Marcie, it's fantastic to know that Mike has earned your trust and loyalty at Motor Mile Mitsubishi. We're grateful for your kind words and look forward to serving you in the future!

October 31, 2023

Fast prompt and professional service. The dealership where you feel like family. Book your service now. More

by lan64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany
Nov 01, 2023 -

Motor Mile Mitsubishi responded

We're so glad you felt like family at Motor Mile Mitsubishi! Thank you for highlighting our fast and professional service. We look forward to seeing you again soon!

October 11, 2023

I ask Tiffany to connect me with your buyer for the dealership,she stated to me,there is no one available,I gave them your phone #. Never heard from anyone,I had 3 vehicles that I would wholesale to Sh More

by Kingdombuilders.gb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffnat
Oct 11, 2023 -

Motor Mile Mitsubishi responded

We're sorry to read about your experience trying to connect with our buyer. We certainly don't want anyone feeling brushed off and we apologize if that was the case here. We appreciate you bringing this matter to our attention, as it helps us improve for future interactions. Please reach out directly to Customer Relations at cr@shelor.com so we can discuss this further and make things right. Thank you.

October 08, 2023

Tiffany was very helpful with the replacement of my hood, it was done in a timely manner and looks great. Thank you to the service team 😊 More

by debsut58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Looney
Oct 08, 2023 -

debsut58 responded

Tiffany was very helpful with my recall and replacement, it looks great.

Oct 09, 2023 -

Motor Mile Mitsubishi responded

We are happy that Tiffany was helpful and you are satisfied with our services! Thank you for sharing with the Motor Mile Mitsubishi team. It makes our day to have earned your trust and a five-star review!

September 23, 2023

Service was rendered quickly and efficiently. I have no complaints whatsoever with the service I received. More

by Granny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Sep 23, 2023 -

Granny responded

Service was quick. The person who helped me was Joe, I do not recall a last name.

Sep 23, 2023 -

Granny responded

The message has been written two times. Requiring a certain number of words is rude and unnecessary. Do no ask me again.

Sep 25, 2023 -

Motor Mile Mitsubishi responded

We're glad you enjoyed our efficient service! Joe and all of us at Motor Mile Mitsubishi appreciate your business and hope to see you again in the future.

August 15, 2023

Very nice and professional. I don't have anything to complain about with service and wait time More

by bootsycat30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Aug 16, 2023 -

Motor Mile Mitsubishi responded

We're happy to hear that you had a positive experience at Motor Mile Mitsubishi! Thanks for the review!

August 05, 2023

Wait was long but Jenn was great to help make sure everything was carried out right. More

by Booboo
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenn
Aug 07, 2023 -

Motor Mile Mitsubishi responded

Thanks for leaving Motor Mile Mitsubishi a five-star review! We appreciate your patience and are happy to hear that Jenn ensured everything was completed correctly. See you next time!

2
...