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Motor Mile Mitsubishi - Service Center

Christiansburg, VA

4.6
59 Reviews
Call Service Center (540) 381-8417

59 Reviews of Motor Mile Mitsubishi - Service Center

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November 04, 2023

Mike is a wonderful dealer who really takes care of his clients when he said I'm not going to set you up for failure I was sold. Mike is a top of the line trustworthy salesman I will definitely continue More

by marcieh72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike mundy
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Nov 06, 2023 -

Motor Mile Mitsubishi responded

Marcie, it's fantastic to know that Mike has earned your trust and loyalty at Motor Mile Mitsubishi. We're grateful for your kind words and look forward to serving you in the future!

Helpful
October 31, 2023

Fast prompt and professional service. The dealership where you feel like family. Book your service now. More

by lan64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany
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Nov 01, 2023 -

Motor Mile Mitsubishi responded

We're so glad you felt like family at Motor Mile Mitsubishi! Thank you for highlighting our fast and professional service. We look forward to seeing you again soon!

Helpful
October 11, 2023

I ask Tiffany to connect me with your buyer for the dealership,she stated to me,there is no one available,I gave them your phone #. Never heard from anyone,I had 3 vehicles that I would wholesale to Sh More

by Kingdombuilders.gb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffnat
Report | Print
Oct 11, 2023 -

Motor Mile Mitsubishi responded

We're sorry to read about your experience trying to connect with our buyer. We certainly don't want anyone feeling brushed off and we apologize if that was the case here. We appreciate you bringing this matter to our attention, as it helps us improve for future interactions. Please reach out directly to Customer Relations at cr@shelor.com so we can discuss this further and make things right. Thank you.

Helpful
October 08, 2023

Tiffany was very helpful with the replacement of my hood, it was done in a timely manner and looks great. Thank you to the service team 😊 More

by debsut58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Looney
Report | Print
Oct 08, 2023 -

debsut58 responded

Tiffany was very helpful with my recall and replacement, it looks great.

Oct 09, 2023 -

Motor Mile Mitsubishi responded

We are happy that Tiffany was helpful and you are satisfied with our services! Thank you for sharing with the Motor Mile Mitsubishi team. It makes our day to have earned your trust and a five-star review!

Helpful
September 23, 2023

Service was rendered quickly and efficiently. I have no complaints whatsoever with the service I received. More

by Granny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Sep 23, 2023 -

Granny responded

Service was quick. The person who helped me was Joe, I do not recall a last name.

Sep 23, 2023 -

Granny responded

The message has been written two times. Requiring a certain number of words is rude and unnecessary. Do no ask me again.

Sep 25, 2023 -

Motor Mile Mitsubishi responded

We're glad you enjoyed our efficient service! Joe and all of us at Motor Mile Mitsubishi appreciate your business and hope to see you again in the future.

Helpful
August 15, 2023

Very nice and professional. I don't have anything to complain about with service and wait time More

by bootsycat30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
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Aug 16, 2023 -

Motor Mile Mitsubishi responded

We're happy to hear that you had a positive experience at Motor Mile Mitsubishi! Thanks for the review!

Helpful
August 05, 2023

Wait was long but Jenn was great to help make sure everything was carried out right. More

by Booboo
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenn
Report | Print
Aug 07, 2023 -

Motor Mile Mitsubishi responded

Thanks for leaving Motor Mile Mitsubishi a five-star review! We appreciate your patience and are happy to hear that Jenn ensured everything was completed correctly. See you next time!

Helpful
July 06, 2023

The best service Sheler did a good job. Mr Nathen a good helper.He very good Advicer.And everyone is helper good at Sheler Motor Mille. Thank you sooo much! More

by mohsinaburagheef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
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Jul 07, 2023 -

Motor Mile Mitsubishi responded

Thank you for the five-star review! Nathan is an asset to our team here at Motor Mile Mitsubishi and will appreciate these kind words about his service. Until next time, drive safely and take care!

Helpful
June 23, 2023

I had a good experience. They were very attentive. Thanks for the service,will be going back More

by jeanarnold
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Cody Stratton
Report | Print
Jun 26, 2023 -

Motor Mile Mitsubishi responded

We are so happy that our Motor Mile Mitsubishi team delivered an excellent experience. Thank you, Jeanarnold!

Helpful
June 14, 2023

I was there over 3 hours today ! !!!! State inspection, oil change, tire rotation. There was workers just standing around talking and laughing. I think I will go somewhere else the ne More

by VERY UNHAPPY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not know names, but the one that worked on my suv 1
Report | Print
Jun 15, 2023 -

Motor Mile Mitsubishi responded

We apologize for the inconvenience and wait time you experienced during your recent visit. Our goal is to provide efficient and attentive service, so it is disheartening to hear that we fell short in this instance. We would appreciate the opportunity to speak with you further about your concerns and see what we can do to make things right. Please give us a call at your earliest convenience. Thank you, Customer Relations – cr@shelor.com

Jun 15, 2023 -

VERY UNHAPPY responded

I have been coming down to you since 1999!!!! I known sometimes we have to wait, I get that. From @ 9:20 to 12:40 that is uncalled for

Jun 15, 2023 -

Motor Mile Mitsubishi responded

We understand your frustration. We would like to look into your repair work and see what happened here, but without a full name, we are unable to do so. Please reach out to Customer Relations at cr@shelor.com directly so we can attend to your concerns. Thank you.

Helpful
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