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Motor Mile Mitsubishi - Service Center
Christiansburg, VA
61 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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61 Reviews of Motor Mile Mitsubishi - Service Center
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Helpful December 30, 2021
Tiffany and Michael were so good to me they did everything they could to fix my problem with my car. They were very friendly and kind. Thank you so much for everything today. Jeanette Buchanan everything they could to fix my problem with my car. They were very friendly and kind. Thank you so much for everything today. Jeanette Buchanan More
by jeanettebuchanan51
Employees Worked With
Tiffany and Michael I think
December 21, 2021
I needed some basic services done on my vehicle. I live about 40 minutes away. I could only pick it up afterwards. I never received my epay email. So I remembered I still had Brian’s information. I texted about 40 minutes away. I could only pick it up afterwards. I never received my epay email. So I remembered I still had Brian’s information. I texted Brian (a representative from a prior servicing need who provided great help!) and in minutes I received the email. I’d like to thank Andrew for being beyond kind and calling me back to ensure I received the resent copy to make this process easier. With service such as this, it makes the 40 minute drive not that bad. Thank you all. Happy Holidays! More
by Jkmeadows10
Employees Worked With
Brian, Andrew
December 14, 2021
The dealership itself is not the issue here it's the service. Weve been waiting over 2 months for a part. Got the call saying it is in and we set up an appointment to have it installed. Well.....the service. Weve been waiting over 2 months for a part. Got the call saying it is in and we set up an appointment to have it installed. Well.....the service dept ordered the wrong part and couldn't tell us when the right one will be in. Not t only that, we live about an hour away and spent 5 additional hours in that town only to find out they ordered the wrong part. This is totally unacceptable. How do you order the wrong part? Their job is to know which part it is. More
by winedood
Employees Worked With
Service advisor Nathan
November 30, 2021
I was satisfied with the way I was treated until they called and said my vehicle was ready. I asked if they could send the shuttle to get me at same place they dropped me off. Her response was to give me called and said my vehicle was ready. I asked if they could send the shuttle to get me at same place they dropped me off. Her response was to give me the drivers number and set it up myself. After I went to pick up my car they called someone to bring it around and a shaggy haired blond kid flew through the parking lot at least 40mph around the building , up on the side walk and slammed on the breaks. INCHES from the door. Anyone opening the door would have hit my car. I asked for the manager and stood there making sure nobody hit my 2020 Eclipse with the front door of the building. I took pictures as well as the manager did. The kid had turned the tires so hard they were sitting on their edge. IF I HAVE TO BUY A NEW TIRE motor mile IS PAYING!!!! I have pictures to prove this. More
by John
Employees Worked With
Stacy, who could care less
