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Motor Mile Subaru

Christiansburg, VA

4.9
662 Reviews
Call Dealership (540) 381-8417
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240 Jarrett Drive Southeast

Christiansburg, VA

24073

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662 Reviews of Motor Mile Subaru

October 24, 2023

Kept me informed throughout the appointment as I waited. The repair was minimal after the diagnosis and the price was fair. More

by LH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Oct 25, 2023 -

Motor Mile Subaru responded

We're glad to know you had a positive experience at Motor Mile Subaru! Keeping our customers informed and providing fair pricing is what we strive for. Thanks for the review, and let us know if there's anything else we can assist with in the future!

October 23, 2023

Excellent service, wonderful amenities while you wait, good cost for all service rendered (tires rotated/refilled, synthetic oil change)! More

by Margabright7578
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Lawless
Print
Oct 23, 2023 -

Motor Mile Subaru responded

Hello! We're glad to know you had an excellent service experience at Motor Mile Subaru. We strive to provide top-notch amenities and fair prices for all our services. Thanks for the positive feedback!

October 18, 2023

Service department Brian Lawless was extremely helpful. He did everything he could. The Mechanics had my vehicle a little longer than expected. The parts that were ordered went back ordered. Overall everyt More

by dchop3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Lawless, Chris and service department manager.
Print
Oct 18, 2023 -

Motor Mile Subaru responded

We appreciate your understanding and patience during the service of your vehicle at Motor Mile Subaru. It's great to know that Brian was able to assist you effectively! Thanks for sharing this feedback with us, we're here if you need anything else in the future.

October 16, 2023

Had a service visit for a check engine light in my 2017 Crosstrek with 99,000 miles on it. They did a complete diagnostic and told me what the problem was. After reviewing what they did and speaking with t More

by JohnT57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Print
Oct 17, 2023 -

Motor Mile Subaru responded

John, we appreciate your feedback and are glad to know our team at Motor Mile Subaru was able to provide a thorough diagnosis for your 2017 Crosstrek. If there's anything else we can assist with in the future, please don't hesitate to reach out. Safe travels!

October 13, 2023

Great service & staff. Will definitely talk with Roger when ready to purchase a new Subaru. Great car!! More

by Ron Bedwell
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Roger & George
Print
Oct 13, 2023 -

Motor Mile Subaru responded

Ron, we're delighted to know you had a great experience with Roger and our team at Motor Mile Subaru. We look forward to assisting you when it's time for your new Subaru purchase!

October 12, 2023

Chris Haden in service was great at getting things taken care of, and on time too. More

by Thestubbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Haden
Print
Oct 12, 2023 -

Motor Mile Subaru responded

Thank you for giving a shoutout to Chris and leaving Motor Mile Subaru a five-star review! We are glad our team got your services taken care of.

October 04, 2023

I am a loyal customer who is always rewarded with excellent service. Stacey is an exceptional professional who consistently goes beyond my expectations. More

by Janette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey
Print
Oct 04, 2023 -

Motor Mile Subaru responded

Janette, we're so glad to know that Stacey and our team at Motor Mile Subaru consistently exceed your expectations. Thank you for being a loyal customer!

September 29, 2023

I appreciated the time spent working on the car snd the explanation I received about what was worked on. More

by lh417077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian. I think
Print
Oct 02, 2023 -

Motor Mile Subaru responded

We're glad to know you appreciated the detailed explanation and time spent on your car at Motor Mile Subaru. Thank you for sharing this positive feedback!

September 26, 2023

They answer their phones when I call! ! They answered my questions. They followed up on issues. More

by Sylvia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Print
Sep 27, 2023 -

Motor Mile Subaru responded

Sylvia, it's wonderful to hear our Motor Mile Subaru team has demonstrated our commitment to attentive communication! Thank you for taking the time to share your experience!

September 25, 2023

Always the best customer service from Brian at Shelor Motor Mile! Thank you, Brian. The shuttle back and forth for lunch was helpful. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Lawless
Print
Sep 26, 2023 -

Motor Mile Subaru responded

Chris, we're glad to know Brian and the shuttle service made your experience at Motor Mile Subaru a positive one. Thanks for sharing!

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