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Motor Mile Subaru

Christiansburg, VA

4.9
662 Reviews

240 Jarrett Drive Southeast

Christiansburg, VA

24073

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662 Reviews of Motor Mile Subaru

September 22, 2023

My 2022 Subaru Ascent has been acting like the battery isn't working well. A couple of nights ago I went to start the car and it wouldn't start. I had to be jumped. The next morning I went to Shelor Subar More

by odonnells2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Sep 22, 2023 -

Motor Mile Subaru responded

We're glad to know that our team at Motor Mile Subaru was able to quickly diagnose and fix the issue with your Ascent's battery. Thanks for trusting us with your vehicle's needs!

September 22, 2023

Christopher was absolutely amazing. He took his time made sure I understand what he was doing and what they were going to do and if there were any surprises he would talk with me about More

by cmomtomany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Haden
Sep 25, 2023 -

Motor Mile Subaru responded

We're glad to know that Christopher provided you with excellent service at Motor Mile Subaru. We understand your concerns about the pricing and we'll take this feedback into account moving forward. Thanks for choosing us for your first car service, and we hope to serve you again in the future! Please reach out to us if there are any questions we can help you with. Thank you, Customer Relations

September 14, 2023

Checked my Subaru in with Brian & let him know my son was with me & I could leave my Subaru and pick up later. He let me know by text my total to fix my issue & also fixed two recalls - another problem came More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Lawless
Sep 14, 2023 -

Motor Mile Subaru responded

Michelle, it's great to know that Brian and our team at Motor Mile Subaru were able to provide you with timely and excellent service. We understand car repairs can be a hassle but we're here to make the process as smooth as possible. Thanks for choosing us!

September 12, 2023

Everyone was very pleasant and helpful, eager to work with me, and patient in explaining things to me. It was an overall great experience! More

by Erin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Cory Grubb, Heather Hancock, & Shannon
Sep 13, 2023 -

Motor Mile Subaru responded

Erin, we're so glad to know you had a great experience at Motor Mile Subaru! Our team is always here to help and make things as clear as possible. Thanks for the positive feedback!

September 10, 2023

Great experience I am very satisfied with my Crosstrek. Thank you for a great experience! More

by SusannaStacy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Jones (sales)/Cary (finance)
Sep 11, 2023 -

Motor Mile Subaru responded

Thank you so much for the support! We hope you enjoy your new Subaru Crosstrek! - The Motor Mile Subaru team

September 10, 2023

Excellent service with knowledgable, effective and friendly staff. They went out of their way to help me have a good experience. More

by Birdsongs
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James, Jay
Sep 11, 2023 -

Motor Mile Subaru responded

We're delighted to know you had an excellent experience with our team at Motor Mile Subaru! We always strive to provide knowledgeable and friendly service. Thanks for the positive feedback, we appreciate it!

September 05, 2023

Jay is the best! Laid back, easy to talk to and no high pressure salesman tactics. Will return to him always! More

by Hotel_renovator
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jay Vaught
Sep 05, 2023 -

Motor Mile Subaru responded

We're so glad to know that Jay's approach made your experience a positive one at Motor Mile Subaru! We look forward to welcoming you back in the future. Thanks for sharing your review!

September 02, 2023

Very nice experience. Wait time was minimal. Steven with the Subaru department was very helpful. He didn't try to sell us anything we didn't want. Wasn't pushy at all. He More

by nicholas.98.evans
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven
Sep 05, 2023 -

Motor Mile Subaru responded

We're glad to know you had a positive experience with Steven and our team at Motor Mile Subaru. We always aim for minimal wait times and top-notch service, so it's great to see we hit the mark! Enjoy your new ride, Nicholas!

September 01, 2023

Steven Thompson was very helpful and made the purchase easy. It was a good experience and very timely. More

by Forester
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steven Thompson
Sep 05, 2023 -

Motor Mile Subaru responded

We're glad to know Steven was able to assist you and make your purchase at Motor Mile Subaru a smooth one. Thanks for sharing your experience!

August 30, 2023

These guys and girls went over and beyond my expectations for a car dealership experiance! Thanks for keeping it quick and worryfree!!! More

by jonboy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rogger Howard , Darren ( fisherman) Viars
Aug 31, 2023 -

Motor Mile Subaru responded

We're delighted to know that our team at Motor Mile Subaru exceeded your expectations and made your car-buying experience worry-free. Thanks for the positive feedback!

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