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Motor Mile Subaru

Christiansburg, VA

4.9
662 Reviews
Call Dealership (540) 381-8417
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240 Jarrett Drive Southeast

Christiansburg, VA

24073

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662 Reviews of Motor Mile Subaru

October 10, 2022

I had bought a brand new 2022 Subaru ascent from Shelors James was my salesperson and was awesome! Brought my vehicle in for an oil change dealt with Casey in Subaru Lane everything was very easy very nice, More

by cshrader57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey
Print
Oct 10, 2022 -

cshrader57 responded

Casey did an awesome job! Very friendly, answered all questions, and got my vehicle back quickly.

Oct 10, 2022 -

Motor Mile Subaru responded

Thank you for your great review of James, Casey, and the team! We are delighted to have you as a customer here at Motor Mile Subaru and we hope to see you again down the road. Safe travels in your new 2022 Subaru Ascent!

October 06, 2022

Help that knows what they are talking about. Good customer service each time we have scheduled appointments More

by Jacoleman53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Grosshans
Print
Oct 06, 2022 -

Motor Mile Subaru responded

Our team is always here for you! Thanks for supporting Motor Mile Subaru!

October 05, 2022

This is a second review since I cannot confirm the first sent through. Casey at Motor Mile Subaru ensured my service today was a smooth experience. It is always a pleasure going to Shelor Motor Mile Subar More

by dwf83jmf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey
Print
Oct 05, 2022 -

Motor Mile Subaru responded

It makes us proud to hear that Casey made certain that your service visit went seamlessly! Thank you for trusting Motor Mile Subaru!

October 04, 2022

I was very happy with my experience at Shelors! I was not pressured to buy anything extra which I appreciated. Also, Steven helped me greatly in understanding all the new technology in my new car More

by Cindy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven, & Caleb
Print
Oct 04, 2022 -

Motor Mile Subaru responded

Thank you for your review! We're glad that the team was so helpful and nice to work with! We are pleased that you're a satisfied customer of Motor Mile Subaru.

October 01, 2022

They got us in and took care of us with a minimum of wait. Everything we wanted checked was done and explained. More

by wsmorgan58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None
Print
Oct 04, 2022 -

Motor Mile Subaru responded

Thank you for stopping in and leaving Motor Mile Subaru a five-star review! We are happy to hear that your services were completed up to our high standards and you didn't have to wait too long. See you next time!

September 30, 2022

Friendly, professional, knowledgable, no prressure, excellent service, will trrade with them in the furure, satisfied More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know
Print
Sep 30, 2022 -

Motor Mile Subaru responded

Ron, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Motor Mile Subaru team. Drive safely, and we hope to see you back again down the road!

September 27, 2022

I needed help figuring out just installed accessories. After twenty minutes standing alone - I left. More

by Junkfunk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shuttle driver
Print
Sep 28, 2022 -

Motor Mile Subaru responded

We are so sorry we were unable to assist you during your recent visit. This does not reflect the prompt and attentive customer service we pride ourselves on, and we will speak with our team immediately to ensure a better experience for all of our guests moving forward. Additionally, we'd like to step in and help answer any remaining questions. We will look for your contact information, but, in the meantime, please consider reaching out to us directly at cr@shelor.com. Thank you, Customer Relations

September 17, 2022

Fairly quick service by appointment, nice facility for waiting. Straight forward process to pull into the bay. They had the vehicle pulled up front as you paid the bill. More

by jrferrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service coordinator
Print
Sep 19, 2022 -

Motor Mile Subaru responded

It was our pleasure to assist you! Thank you for choosing Motor Mile Subaru and for sharing your experience with our team. Drive safely!

September 13, 2022

Very polite and fast service! Nice waiting area! Wouldn’t go anywhere but Shelors! Thank u! More

by ThudsonTammy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Print
Sep 13, 2022 -

Motor Mile Subaru responded

Thank you for the stellar review of Motor Mile Subaru! We appreciate your loyal business and look forward to our continued relationship.

September 13, 2022

Always responsive, always understanding of the needs of the vehicle, great communications between customer/advisor More

by mp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lawless
Print
Sep 13, 2022 -

Motor Mile Subaru responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Motor Mile Subaru team. Drive safely, and we hope to see you back again down the road!

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