Motor Mile Subaru
Christiansburg, VA
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662 Reviews of Motor Mile Subaru
Service Work Did a outstanding job. Easy to get an Appointment very friendly folks to work with. Did a couple of extra small jobs on my 2019 Subaru Forester while Did a outstanding job. Easy to get an Appointment very friendly folks to work with. Did a couple of extra small jobs on my 2019 Subaru Forester while I was there. More
Oil Change with No Appointment Brian agreed to service my car with a smile and even washed my car. He told me to come back in 2,000 miles and they would rotat my tires for me free o Brian agreed to service my car with a smile and even washed my car. He told me to come back in 2,000 miles and they would rotat my tires for me free of charge. More
Customer service exceptional during this crazy time of the Coronavirus. Had to reschedule Saturday appointment & Appointment was rescheduled immediately. Very accommodating & oil change done & compliment the Coronavirus. Had to reschedule Saturday appointment & Appointment was rescheduled immediately. Very accommodating & oil change done & complimentary car wash as well! More
Excellent Service Very pleased with the work that was done. This dealership has been excellent to work with in both sales and service over the years. Definitely recomme Very pleased with the work that was done. This dealership has been excellent to work with in both sales and service over the years. Definitely recommend. More
My battery in my 2019 Subaru was bad, the service department replaced it under warranty. Everyone was so helpful and nice. Always a good experience at the Motor Mile service center. department replaced it under warranty. Everyone was so helpful and nice. Always a good experience at the Motor Mile service center. More
I continue to be impressed by the exceptional service, flexibility, and friendliness of Brian Lawless and Mike the Technician who worked on my car. Brian took care of everything to make the whole thing p flexibility, and friendliness of Brian Lawless and Mike the Technician who worked on my car. Brian took care of everything to make the whole thing painless, and Mike went above and beyond to determine the issue with my car and got it running great again. I can't thank them enough for the outstanding experience. They have a very happy customer. 🙂 More
Recall service There were two recalls on the 2016 Forester. The service department did both in approximately two hours while my wife and I waited in the very comfort There were two recalls on the 2016 Forester. The service department did both in approximately two hours while my wife and I waited in the very comfortable waiting lounge. We were very pleased. More
Recall Service Service personnel were friendly and knowledgeable. The Subaru was in for recall service and it was easy to get an appointment. The waiting area was v Service personnel were friendly and knowledgeable. The Subaru was in for recall service and it was easy to get an appointment. The waiting area was very clean and hospitable. More
Exceptional Service! Could not have been better! We are regular customers of Shelors and came in to trade our 2017 Subaru Crosstrek for a new 2020! Our sales associate was Andrew Rainey, and we were We are regular customers of Shelors and came in to trade our 2017 Subaru Crosstrek for a new 2020! Our sales associate was Andrew Rainey, and we were immediately impressed with his professionalism and knowledge of the trade-in program. He promised to get everything on the new vehicle that our 2017 model had, and he kept that promise. He was very thorough about the transaction details and kept us updated on when our new Subaru would arrive. When it did arrive and we came to pick it up, he made the visit so easy by being proactive with all the paperwork, trying to make everything as smooth as possible for us and being respectful of our time, but again, ensuring that everything was completed that needed to be done. He was patient with our many questions and answered every one clearly for us. He was a delight to work with, and we were so impressed by his kind and friendly personality. He is a true asset to Shelors, and we would definitely send friends and family to him who might be looking for a Subaru. The whole experience for us could not have gone better, and that is why we are repeat customers of Shelors and have been for many years now. Keep up the great work! More
I feel pampered! Brought my car in for service and I was greeted by friendly staff. He finds me a coupon for reduce my bill and I go drink a free Latte and eat snacks Brought my car in for service and I was greeted by friendly staff. He finds me a coupon for reduce my bill and I go drink a free Latte and eat snacks while I waited less than a hour. My guy came in to talk to me about my car to keep me informed. Left with a free car wash coupon which I immediately used. Would not go anywhere else. More





