Motor Werks Cadillac

2015 SRX Smooth transaction. Everyone involved was very helpful. Aside from a delay in taking delivery of the car, I was pleased with my second purchase from M Smooth transaction. Everyone involved was very helpful. Aside from a delay in taking delivery of the car, I was pleased with my second purchase from Motor Werks. More

My purchase of 2015 ATS Bill and Steve went extra mile to make me happy with a deal. They offered me different models to fit my needs and finally came up with a good combinat Bill and Steve went extra mile to make me happy with a deal. They offered me different models to fit my needs and finally came up with a good combination of a new car, lease terms and gave me a good price for my trade-in car. More

All Questions Answered----Complete Satisfaction I did have some questions about reduction in air pressure, especially in my right front tire. One of the service associates , Mr. Quinn , took the ti I did have some questions about reduction in air pressure, especially in my right front tire. One of the service associates , Mr. Quinn , took the time to alleviate my concerns. He is most knowledgeable and patient. In addition he gave me the phone number for Cadillac customer care which I appreciated. Motor Werks' outstanding reputation is well deserved. Dr. Larry J. Powitz More

Our recent purchase We recently purchased a Certified Used (2011) Cadillac CTS from Joe Quintenz of Motor Works. We were completely satisfied with our experience. This We recently purchased a Certified Used (2011) Cadillac CTS from Joe Quintenz of Motor Works. We were completely satisfied with our experience. This was our second purchase from Joe. He explained and showed us all the features of the CTS, as our last purchase was in 2003! We would highly recommend the Motor Werks and Joe. Bob & Janet Wold More

Good service - as expected. Brought my new Cadillac in for a number of items. Top tech worked on my car. Reviewed all issues and everything was done in timely fashion. Comfortab Brought my new Cadillac in for a number of items. Top tech worked on my car. Reviewed all issues and everything was done in timely fashion. Comfortable waiting area and courteous service. But, honestly, I expected nothing less. And, I got a car wash to boot!!! More

SRX-Service for Mileage& Recall Motorwerks Cadillac has a great service department. Knowledgeable, friendly and very professional. I have purchased 6 Cadillacs from Motorwerks Ca Motorwerks Cadillac has a great service department. Knowledgeable, friendly and very professional. I have purchased 6 Cadillacs from Motorwerks Cadillac since early 2003 and always used the Service Department. Great people to do business with. More

My buying experience I had a very pleasant experience buying a new car. The sales person was very helpful. He was very helpful and friendly. I am very happy with my new ca I had a very pleasant experience buying a new car. The sales person was very helpful. He was very helpful and friendly. I am very happy with my new car. More

Service visit As always, my service experience was great. The service was finished earlier than I expected. As usual, the car was washed, dried and driven to the As always, my service experience was great. The service was finished earlier than I expected. As usual, the car was washed, dried and driven to the front of the building. More

1st Service Timely, professional and friendly. Nothing fancy for the waiting room but serviceable. Saturday hours would add a level of convenience. Estimated t Timely, professional and friendly. Nothing fancy for the waiting room but serviceable. Saturday hours would add a level of convenience. Estimated time was an hour (oil/tires) and an hour it was even with recall service, which was unplanned. More

The Way It Should Be I met with salesperson Joe, who was courteous, helpful, and incredibly easy to talk to. I had been given the run-around at another dealer. But, Joe a I met with salesperson Joe, who was courteous, helpful, and incredibly easy to talk to. I had been given the run-around at another dealer. But, Joe answered all my questions (even printed out information for me to verify what I had been told over the phone), gave me a fair deal on my trade, clearly explained all the options on the car and was very helpful while I worked through everything. The test drive was open-ended with no pressure. I decided when to turn around and go back to the dealership. I also met with the Sales Manager, Steven, and was given various financing options. I got a great rate (which took very little time to find). I was given an IOU for some minor items that needed to be addressed and was assured they would be cared for within a week. The paperwork took less than five minutes to review and complete, and was clearly explained before any signatures were asked for. On the first business day after I purchased the car, Joe called to check in with me to be sure I was happy with my new ATS. This was a great car-buying experience! Other dealers could learn a thing or two about how to treat customers from these folks. More