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Motor Werks Cadillac
Barrington, IL
888 Reviews
Meet One & Only exclusively at Motor Werks Cadillac. The only way you will ever want to buy or lease a vehicle ever again. Only one price, one person, and in around an hour.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 888 reviews
November 21, 2016
I had faith in them! Walked into this dealership one sunny afternoon, in hopes they would be able to help me land my dream car given some past financial hurdles I rece Walked into this dealership one sunny afternoon, in hopes they would be able to help me land my dream car given some past financial hurdles I recently crossed over. I was greeted with smiles, great customer service, and a great salesman Bill. I was provided with all the necessities needed to make my car experience truly stress free. I was approved in no time and was given the keys to my 2012 Audi A7. The very next day as I was driving the car I noticed "Service Due" flashing as I started the car up. Puzzled because I was told that all cars are ran through rigours testing and certification, I reached out to Bill who assured me they would handle it upon me receiving my front plate bracket (which was not on the car, and is a requirement in Illinois). Welp months later after my calls, voicemails, text messages absoloutrly NO ONE has reached out to me. In that timeframe the engine line has come on and off, the undercarriage cover has come down, it appears the previous owners may have cracked it while jacking it up, and no front plate bracket. I literally have my license plates on zip ties to avoid a ticket in Chicago. I'll admit based upon my in-house buying experience I thought I had a dealer for life, but the after buying experience and follow up has been horrid. Buyer Beware with used cars here! More
by Jessica Johnson
Employees Worked With
Bill Heussner
November 08, 2016
Helpful sales staff Pleasant experience with Brian. Brian was helpful and informative which helped with the decision to purchase the vehicle I was interested in. I w Pleasant experience with Brian. Brian was helpful and informative which helped with the decision to purchase the vehicle I was interested in. I would purchase another vehicle from Brian in the future based on his knowledge and friendliness. More
by Carlsgirl1
Employees Worked With
Brian Freeman
October 19, 2016
Frank was easy to work with Frank was helpful and worked with us when the original dealer we worked with was unable to. He was kind and patient as we negotiated a fair price. Frank was helpful and worked with us when the original dealer we worked with was unable to. He was kind and patient as we negotiated a fair price. More
by Margie Carhart
Employees Worked With
Frank Fiore
October 10, 2016
Smooth experience Dealt with Fred Squillo and Frank Fiore. They are pros and work hard to earn your business. This is the first car we've purchased from MW and I expect Dealt with Fred Squillo and Frank Fiore. They are pros and work hard to earn your business. This is the first car we've purchased from MW and I expect we'll be back. More
by Go Cubs go
Employees Worked With
Fred Squillo, Frank Fiore
September 27, 2016
Exceptional customer service I just purchased a used Mini Cooper from these folks. Frank Fiore was my salesman and I've never seen a guy work so hard to procure an exceptionally g I just purchased a used Mini Cooper from these folks. Frank Fiore was my salesman and I've never seen a guy work so hard to procure an exceptionally good value for a customer. More
by Victor Hurtowy
Employees Worked With
Frank Fiore
September 23, 2016
Was an interesting process, but MW worked with me I just purchased a 2014 Cadillac ATS from Motor Werks and am very pleased with my new car! There was a little mix up / miscommunication on an item thr I just purchased a 2014 Cadillac ATS from Motor Werks and am very pleased with my new car! There was a little mix up / miscommunication on an item through the process, but Motor Werks and my sales associate, Mike Freeman, made sure that details were ironed out and I was getting the car that I paid for. The teams is professional, personal and very patient... I'm not easy to deal with at times and Mike and his team kept a positive attitude and showed that value of purchasing a car through this dealer. The service department is top notch, does quality work and are very friendly as well. After everything is said and done, I am thrilled to have my new ride and able to connect with a professional such as Mike Freeman if I ever have a question or concern. More
by Tim Imbordino
Employees Worked With
Michael Freeman
August 11, 2016
Awesome My God my experience with this dealer was excellent and George Gianaris was awesome, everything went super-great I am very happy with my purchase than My God my experience with this dealer was excellent and George Gianaris was awesome, everything went super-great I am very happy with my purchase thanks George, thanks Dan. More
by Guigre
Employees Worked With
Daniel Paz, George Gianaris
August 01, 2016
Great Experience overall! Frank F was Great! So was Dan, who ended up finding me the right color car. I am really happy with the service and all of the staff I met. They w Frank F was Great! So was Dan, who ended up finding me the right color car. I am really happy with the service and all of the staff I met. They were very professional, were accommodating with my schedule, and class act! Don't hesitate to take a look here! More
by Lisa P
Employees Worked With
Frank, Dan
July 30, 2016
George was great George was very knowledgeable about Cadillac and took the time to explain everything about my new car to me. I really am enjoying my new srx! George was very knowledgeable about Cadillac and took the time to explain everything about my new car to me. I really am enjoying my new srx! More
by Brent
Employees Worked With
George Gianaris
July 21, 2016
Great buying experience Extremely professional sales process. Sales rep (Frank) was professional with just the right amount of follow up. Worked through the negotiation and Extremely professional sales process. Sales rep (Frank) was professional with just the right amount of follow up. Worked through the negotiation and provided all the items I requested at a fair price. I shopped for a car extensively the past few months and I believe Frank was the reason we decided on Cadillac over the other brands. There are many luxury brands to choose from and he had the best follow up and patience to make this deal work. My wife and I just felt comfortable with him. Would recommend Frank and Motorwerks to anyone purchasing a luxury vehicle. More
by Eco Rick
Employees Worked With
Frank Fiore
