Motor Werks Cadillac - Service Center

Service visit As always, my service experience was great. The service was finished earlier than I expected. As usual, the car was washed, dried and driven to the As always, my service experience was great. The service was finished earlier than I expected. As usual, the car was washed, dried and driven to the front of the building. More

1st Service Timely, professional and friendly. Nothing fancy for the waiting room but serviceable. Saturday hours would add a level of convenience. Estimated t Timely, professional and friendly. Nothing fancy for the waiting room but serviceable. Saturday hours would add a level of convenience. Estimated time was an hour (oil/tires) and an hour it was even with recall service, which was unplanned. More

very friendly and courteous Handled very professionally. Brian was very helpful and friendly. Worked done in a timely fashion. Was a pleasant experience. The only complaint is t Handled very professionally. Brian was very helpful and friendly. Worked done in a timely fashion. Was a pleasant experience. The only complaint is that this review needs to be 25 words, which it should be now. More

Great Help above and beyond My 2013 XTS would not start. Called On Star - they connected me with Cadillac Worldwide Road service who arranger a tower. I request they contact Mo My 2013 XTS would not start. Called On Star - they connected me with Cadillac Worldwide Road service who arranger a tower. I request they contact Motorwerks as I needed a loaner car and it was just after business hours. Cindy helped me although she was the bookkeeper and everyone who could authorize a loaner had left for the day. She stayed late to help me when I arrived in the tow truck with the vehicle and had arranged to get approval for a loaner and she took care of all the necessary paperwork. She was great ! Thanks! More

Thank you. Service was perfect. Brian is always very helpful. Loaner was available for me. Car finished as stated clean and all accomplished. Thank you very m Service was perfect. Brian is always very helpful. Loaner was available for me. Car finished as stated clean and all accomplished. Thank you very much. More

Service is always great at Motor Werks! I have been dealing with Motor Werks for over 20 years and have always had great service. I have bought 3 cars there and I wouldn't go anywhere else I have been dealing with Motor Werks for over 20 years and have always had great service. I have bought 3 cars there and I wouldn't go anywhere else for service. More

Your service department always go beyond what I bring my car in for. I would recommend them highly. When a loaner car is needed or a ride to my office they are there for me. car in for. I would recommend them highly. When a loaner car is needed or a ride to my office they are there for me. More

Took in my ATS for recommended oil changer and tire rotation. They were able to accomodate my time switch and the car was ready as promised. Quite painless =)From pulling in to signing out everyone gre rotation. They were able to accomodate my time switch and the car was ready as promised. Quite painless =)From pulling in to signing out everyone greets you with a smile and outstanding CS. See you in 5k miles!!!! More

Everything was as expected and they were communicative with when my car would be done. They accommodated me on time to pick up. Thank you MW caddy. with when my car would be done. They accommodated me on time to pick up. Thank you MW caddy. More

Kevin (asst. mgr.) did an excellent job of listening to my concerns and addressing them. Service dept. is top-notch as always. Keep up to good work. my concerns and addressing them. Service dept. is top-notch as always. Keep up to good work. More