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Motor Werks Honda

Barrington, IL

4.8
2,709 Reviews
Motor Werks Honda | From Digital to your Driveway | Motor Werks @ HOME Being part of Motor Werks has always had its perks, but going above and beyond in customer care, is part of our culture. Motor Werks @ Home is another way for us to show how much we #care. Motor Werks @ HOME At Motor Werks Honda, we have adapted to meet your needs. We now offer Motor Werks @ Home*, a new way shop or service your vehicle from the comfort of your home with out setting foot into our dealership. Simply shop, click, and we will do the rest. It really is that simple. Visit us online to learn more. Motor Werks Honda | A Motor Werks Dealership *At home delivery, test drive, and service pick-up/delivery is free of charge within 50 miles of the dealership. Additional fees may or may not apply for distances over 50 miles. Call dealer for details.
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1475 Barrington Rd

Barrington, IL

60010

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Showing 2,711 reviews

October 23, 2020

Awesome experience. Anthony was amazing and very patient to make sure we got the exact car we wanted for the price we wanted to pay. More

by resq1021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Juliano
Oct 26, 2020 -

Motor Werks Honda responded

We are thrilled Anthony created an awesome buying experience for you. Congratulations on your purchase. Thank you for choosing us to earn your business. Enjoy and welcome to the Circle.

October 21, 2020

Very pleasant experience in purchasing a car from your dealership. Alyssa was great to work with, very professional, excellent customer service skills, very prompt in getting back to regarding questions t More

by paivars
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Yurgil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2020 -

Motor Werks Honda responded

Thank you for taking the time to share your feedback with us. We are happy you enjoyed working with Alyssa and the customer service she delivered. The customer experience is her number on focus. Thank you for choosing us to earn your business. Enjoy your vehicle purchase! Welcome to the Circle.

October 21, 2020

Very helpful very kind very informative. Met and exceeded expectations for being a first time buyer/ leaser. Explained everything and got us in and out fast. More

by Kenmanner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Yurgil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2020 -

Motor Werks Honda responded

Congratulations on your new Honda! Thank you for taking the time to share your feedback with us. We are thrilled Alyssa exceeded your expectations on a first time buying/lease experience. Thank you for choosing us to earn your business. Enjoy. Welcome to the Circle.

October 18, 2020

I wasn't in a huge rush to get a new car, and Jim was very patient with me and my inability to focus (lol) as I worked through the process. He was super nice and I actually can say this was probably my More

by NewHondaMama
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Rubey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Motor Werks Honda responded

We are thrilled you were happy with your experience working with Jim. Car buying is suppose to be enjoyable and we are thrilled it was working with Jim. Thank you for taking the time to share your feedback and choosing us to earn your business. Congratulations on your new vehicle purchase and enjoy! Welcome to the Circle.

October 17, 2020

Anna Marie Horn was attentive to our needs and took our personal preferences into consideration. She was patient and worked late with us to ensure that we made the best purchase for our needs and price ra More

by kevinmiddleditch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Marie Horn
Oct 19, 2020 -

Motor Werks Honda responded

What wonderful feedback. Thank you for sharing! We are thrilled you were happy with your experience working with Anna Marie along with the customer service she provided. Congratulations on your new vehicle purchase. Enjoy! Welcome to the Circle.

October 15, 2020

World class customer service. Anthony did not haggle he was fair and honest. I recommend anyone that is looking for a vehicle to seek out Anthony. More

by Alexandria W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Juliano
Oct 15, 2020 -

Motor Werks Honda responded

Thank you for taking the time to share your feedback with us. We are thrilled you were happy with your experience working with Anthony. Thank you for choosing us to earn your business. Welcome to the Circle.

October 14, 2020

Fantastic!!! Ian helped with the purchase of my vehicle and he made the process as painless as can be. I will be back to him for my next one! More

by Michal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Higgins
Oct 14, 2020 -

Motor Werks Honda responded

Thank you for choosing us to earn your business. We are thrilled you were happy with the buying experience working with Ian. Car buying should be enjoyed not dreaded. We are happy Ian made it painless. Enjoy your new vehicle. Welcome to the Circle.

October 14, 2020

Easy to work. No pressure consultant. Shows he has a passion to help people find the car that is right for them. He made the car buying experience so easy! I would absolutely recommend seeing Kurt! More

by Ben17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 14, 2020 -

Motor Werks Honda responded

Thank you for sharing your feedback with us. We are thrilled you were happy with your buying experience working with Kurt. Thank you for choosing us to earn your business. Welcome to the Circle.

October 13, 2020

Came into motorwerks looking for a reliable car for my mom. Ian went above and beyond to make sure my family and I left satisfied with our purchase. This is my third car i’ve purchased from motorwerks wit More

by plmike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Higgins
Oct 14, 2020 -

Motor Werks Honda responded

Thank you for choosing us for your 3rd vehicle purchase. We are thrilled you were happy working with Ian in locating a vehicle for your Mom. Complete customer satisfaction is a priority. Thank you for taking the time to share your feedback with us. We wish your Mom many happy miles in her new vehicle. Welcome to the Circle.

October 13, 2020

If I could leave no stars I would. They waste your time and like to sell cars that you have an appointment to buy while you take it on a test drive. More

by Mimi
Recommend Dealer
No
Employees Worked With
Ian Higgins
Oct 13, 2020 -

Motor Werks Honda responded

We understand it can be disappointing when a situation does not work out as one hoped. With our aggressive pricing. It is not uncommon to have multiple consumers looking at the same vehicle. All vehicles remain for sales until a buyers agreement is signed. Respectfully, another customer came in and signed a buyer agreement before you. When a situation like this arises, someone is going to be unhappy. Thank you for giving us an opportunity to earn your business.

Oct 13, 2020 -

Mimi responded

Our appointment was at 11:00 the other customer had an appointment at 1:00 my opinion that customer was called to come in and buy it while we were on a test drive. That is a shady way to do business. My husband sent an email the night before we wasted our time driving there if the car was still available we were assured it was and I quote him he had the keys in his hand. We live an hour and half from you and we wasted gas and our time for unprofessional practice. It’s obvious you don’t care and that’s how you conduct business. I’ve let my friends and family know and car groups I belong to. We aren’t the only ones you have done this to. No need to reply will never be back and my review stands.

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