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Motor Werks Honda

Barrington, IL

4.8
2,680 Reviews
Motor Werks Honda | From Digital to your Driveway | Motor Werks @ HOME Being part of Motor Werks has always had its perks, but going above and beyond in customer care, is part of our culture. Motor Werks @ Home is another way for us to show how much we #care. Motor Werks @ HOME At Motor Werks Honda, we have adapted to meet your needs. We now offer Motor Werks @ Home*, a new way shop or service your vehicle from the comfort of your home with out setting foot into our dealership. Simply shop, click, and we will do the rest. It really is that simple. Visit us online to learn more. Motor Werks Honda | A Motor Werks Dealership *At home delivery, test drive, and service pick-up/delivery is free of charge within 50 miles of the dealership. Additional fees may or may not apply for distances over 50 miles. Call dealer for details.
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1475 Barrington Rd

Barrington, IL

60010

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Showing 2,680 reviews

September 27, 2019

Fantastic experience!! I LOVE YOU JIM!!!!! This dealership is so hospitable and it's like family. What can I say about him!! He has nailed it both times we have gone to see More

by Hi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Rubey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2019 -

Motor Werks Honda responded

We are thrilled you love working with Jim. Thank you for sharing your feedback with us. We are certain Jim will nail it every time for you. Thank you for being in the Circle.

September 27, 2019

Best Service Very satisfied customer. Always confident that when I bring my car in I will be treated great and that my car will be well taken care of. Thank you. More

by Hari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Losacco
Oct 04, 2019 -

Motor Werks Honda responded

Thank you for choosing us to earn your servicing business. We are thrilled you enjoy working with the team and Joseph. Thank you for bring in the Circle.

September 26, 2019

Excellent service without appointment Our Honda indicated "tire pressures low". We were away from home and our usual Honda dealer. We drove to Motor Works of Barrington because we were c More

by Muriel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel Sosa
Sep 27, 2019 -

Motor Werks Honda responded

Thank you for sharing your service experience with us. Our team is dedicated to provide great customer service to everyone. Not just those who have purchased from us. We are thrilled we were able to find the issue and resolve it quickly for you. Getting you back on the road safely was important to you and us as well. Thank you

September 24, 2019

Used car to leasing Anthony's a great guy and helped out with every aspect of leasing my new car. He cared about my interests first, something quite admirable in his posi More

by Josh 443
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Juliano
Sep 24, 2019 -

Motor Werks Honda responded

We are thrilled you enjoyed working with Anthony on the purchase of your vehicle. Welcome to the Circle.

September 24, 2019

Excellent Went in for a new Honda Pilot Elite. The process was seamless with very little discussion on price and trade-in. Anthony had things ready when we tr More

by Vince
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Juliano
Sep 24, 2019 -

Motor Werks Honda responded

Congrats on your Honda Pilot. We are thrilled you enjoyed working with Anthony. Welcome to the Circle,

September 23, 2019

Civic Sport lease Went in for a new Honda Civic lease. First time working with Anthony. He was knowledgeable on the various Civic models and features. When the Civic Sp More

by Szymon J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Bulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Higgins, Stephen Meloney, Anthony Juliano
Sep 24, 2019 -

Motor Werks Honda responded

Thank you for sharing your feedback with us. We are thrilled you enjoyed working with Anthony. Welcome to the Circle,

September 15, 2019

Kevin is the perfect seller and professional person! Hope all is well! Again, thank you so much for helping Ela and I with the purchase of our new Civic Hatchback--we love it! Below is the review ab More

by Wojtek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ms. Violet Szumigraj (Insurance Specialist), Stephen Meloney, Kevin Schwartz, David Hentka
Sep 17, 2019 -

Motor Werks Honda responded

We appreciate you taking the time to share your experience working with Kevin and the Honda team. We are thrilled you enjoyed the whole experience and the customer service each person provided. Thank you for choosing us to earn your business. Welcome to the Circle.

September 14, 2019

Zero stars if I could So I bought my dream car here in the beginning of July. A used mini cooper countryman. Brad was my sales person and everything seemed fine. Shortly af More

by Brittanyhartnett01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brad Heric
Sep 17, 2019 -

Motor Werks Honda responded

Thank you for your feedback. The follow up you received after your rescheduled your appointment was a miss in communication. Our BMW service department does work on Mini Coopers. We are however, unable to make a diagnosis until we inspect the vehicle. We would discuss the findings with our customer and the steps to resolve them. We would absolutely want to investigate the issue and certainly on a recently purchased vehicle. We service many makes and always are professional. We find competitors in the industry whether service or sales will put doubts in the customer regarding us or any other dealership. We are upfront and transparent with our transactions. We do not use underhanded tactics nor see any benefit that would bring. Your situation has been brought to the attention of the service and sales management team. We have been advised they have reached out to you. We apologize for the miss in communication you had received initially. You may contact our Customer Relations manager at reviews@motorwerks.com

September 13, 2019

Anthony is excellent! Great guy great service he helps us with everything we ask of him. He has always helped us with what we need and is very understanding with our needs. More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Juliano
Sep 17, 2019 -

Motor Werks Honda responded

Thank you for sharing your feedback with us. We are are happy you enjoyed working with Anthony and the experience he provided. Enjoy your vehicle. Welcome to the Circle.

September 11, 2019

Working with Anna Marie Horn was a pleasure Living in Ocean City, Maryland, and buying a car in Illinois seemed like a monsterous task. Anna Marie provided me with positive leadership and encour More

by Ron D.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Marie Horn
Sep 12, 2019 -

Motor Werks Honda responded

Congratulations on your Honda Pilot. Thank you for choosing us to earn your business. We are thrilled Anna Marie took away any apprehensions you may have had working a deal from out of state. We appreciate you sharing your feedback with us. Enjoy your vehicle and welcome to the Circle.

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