Motor Werks Honda

Anthony was a pleasure to work with! He made the buying process seamless and pain-free. While waiting for my new car to come in Anthony provide multiple updates and thanked me for my pat He made the buying process seamless and pain-free. While waiting for my new car to come in Anthony provide multiple updates and thanked me for my patience. 10/10 would recommend! More

I brought a car from motor werks I really recommend they have really nice and good people are always there to help you with whatever questions and concerns you have. I really recommend working with Chris At have really nice and good people are always there to help you with whatever questions and concerns you have. I really recommend working with Chris Atkin really good and understanding person to work with. he knows a lot about cars and will help you with anything you need. i highly recommend him More

I have never complained about a business, publicly. Feel free to laugh at my sorrowful tale. I just have to share my experience and hopefully warn others. DO NOT GO TO MOTOR WERKS HONDA IN BARRINGTON!! Feel free to laugh at my sorrowful tale. I just have to share my experience and hopefully warn others. DO NOT GO TO MOTOR WERKS HONDA IN BARRINGTON!!! I went in for an oil change and tire rotation for an 11:15 AM appointment. I didn’t get out of there until 1:45 PM. That’s two and a half hours. At around 12:30 I ask for an update and they tell me that the service should be done soon. I wait another 45 minutes. I walk back there and I can see the technician is just beginning the service. At that point, the rep. informs me that they’ll be closing soon and asked me if I want a loaner. FOR AN OIL CHANGE!!! The first time driving my car after the oil change, I hear metallic pinging from underneath my car. I pull over and look underneath and one of the metal retaining bolts for the skid plate is missing, the other is hanging on by a couple threads. I can also see that at least one other retaining clip was missing as well. I called Motor Werks Honda. They tell me they will pick up my car to replace the bolts and leave me a loaner. Fine, except they show up to pick up my car with no loaner. It’s a comedy of errors, but I was furious. I needed the loaner. Then I get a call from the rep. He tells me that the bolt broke off and was missing because I must have hit something and that the bolts were secured by the tech. That is a complete impossibility. I drove straight home and the bolt flew off while I was driving on a flat road the very next time I drove the car. I would know if I hit something. It would have to have been 8 inches tall!!!!! Maybe something happened when they were in possession of my car. I don’t know. Maybe the tech floored it over a speed bump or scraped the front bumper over a parking stop. All I know is, I didn’t hit anything and I don’t appreciate being told that I did. The remaining bolt that didn’t fall out was loose. So, they’re telling me that I hit something, a bolt got ripped out and the other bolt didn’t get ripped out, it just loosened itself. Give me a break. I get my car back. I look underneath to find a completely rusted bolt in place of the one that was missing. They didn’t even replace it with a new bolt. As if that wasn’t enough, I can see that another retainer clip is still loose and I can remove it with my hand. This place is a joke. At the end of everything the service manager literally said, “I’m sorry for the sh*tty experience” and told me there was nothing he could do. If you go to Motor Werks Honda, you are gambling with your car and potentially your mental health. Do you really want to have to crawl under the car every time you get an oil change to make sure the bolts you drove in with are still there, only to find out they’re not? Do you want to risk wasting two and half hours of your day for a service that should, at most, take 30 minutes if you show up at or before your appointed time? Do you want to be left stranded, expecting a loaner that never shows up? If those things sound appealing to you, then you know where to go; Motor Werks Honda in Barrington! Pick up a genuine Motor Werks Honda flogger for self-flagellation on the way in! More

Motor Werks Honda was responsive to my requests and Chris Atkins was very knowledgeable about the vehicle and made the buying experience easy. Atkins was very knowledgeable about the vehicle and made the buying experience easy. More

Anthony provided great service! As always, he was friendly and professional. The whole process was quick and easy. As always, he was friendly and professional. The whole process was quick and easy. More

Salesman, Chris Atkin, was pleasant, helpful, attentive and did an excellent job of explaining. It was a pleasure to work with him. and did an excellent job of explaining. It was a pleasure to work with him. More

My family has been buying honda cars from Anthony at motor werks for over 10 years. He made the process super smooth ,answered all the questions I had, and kept me updated constantly. I will go nowhere motor werks for over 10 years. He made the process super smooth ,answered all the questions I had, and kept me updated constantly. I will go nowhere else! More

No hassle and was able to make the price range I was looking for with zero hassle. looking for with zero hassle. More

Anthony was great! Experience was fast and actually enjoyable. The entire process was well explained and easy. Working with one person really made me feel comfortable. Experience was fast and actually enjoyable. The entire process was well explained and easy. Working with one person really made me feel comfortable. I would highly recommend Anthony for your next car purchase. More

The dealership was very welcoming, it stood out from the traditional ways of buying a car. traditional ways of buying a car. More