Motor Werks Honda - Service Center
Barrington, IL
164 Reviews of Motor Werks Honda - Service Center
Very responsive and professional! Work was done as requested. Perplexed as to why a large business requires a 3% fee for a credit card. Very frustrating! Work was done as requested. Perplexed as to why a large business requires a 3% fee for a credit card. Very frustrating! More
Totally different dealership than when I first came here in 2002. Customer service is no longer a priority. No confidence in mechanics skills. Nobody cares anymore. There is no longer anything that sets thi in 2002. Customer service is no longer a priority. No confidence in mechanics skills. Nobody cares anymore. There is no longer anything that sets this apart, in a good way, from other dealers. More
Fantastic service, great follow up, timely responses and just great overall experience. Highly recommend to others just great overall experience. Highly recommend to others More
Poor communication and service. Customer was told by service agent Damla Alkan that it would take 2 hours for oil change. It took nearly 4 hours while the customer waited. Service a Customer was told by service agent Damla Alkan that it would take 2 hours for oil change. It took nearly 4 hours while the customer waited. Service agent (Damla Alkan) strung along the customer by keep saying 20 more minutes repeatedly. If you value your time, avoid this place at all costs. I am never coming back here again. Damla became rude when I started inquiring about my car. I was held hostage there in the waiting room. More