Motor Werks Honda - Service Center
Barrington, IL
163 Reviews of Motor Werks Honda - Service Center
First time getting an oil change and there was a recall needed to be done on a new car purchased less than 6 months ago. It was well below-average experience which ended as 5 hours wait. After all day, not needed to be done on a new car purchased less than 6 months ago. It was well below-average experience which ended as 5 hours wait. After all day, not even oil change sticker was applied on the windshield and no service receipt was provided due to the reason of "paperwork not ready yet". You would have hoped that at least a copy of whatever had been done to the vehicle will be given to you after 5 hours... It was one of the worst services. I have no way of knowing what type of oil change it was (synthetic or conventional etc) or what grade of engine oil was used. More
My wife and I both bought our cars from Motor Werks because of the outstanding service. We’ve always bought our cars to this dealership for service. The service visit today was due to a problem that oc because of the outstanding service. We’ve always bought our cars to this dealership for service. The service visit today was due to a problem that occurred/went undetected during a service visit a week prior for a recall and oil change. I’ve never had to return for a follow up before which makes me question if the quality of service has decreased since the ownership change. More
Damla is truly an amazing person to work with! Very transparent throughout my service process. Very transparent throughout my service process. More
Motor Werks is a great dealership. The problem I have is with their service charges! Labor charges are outrageous. The problem I have is with their service charges! Labor charges are outrageous. More
Professional, knowing, caring, respectful. Thankful for free pickup and return for service. I would deeply appreciate a copy of Owners Guide Thankful for free pickup and return for service. I would deeply appreciate a copy of Owners Guide More
Hands down the BEST service advisor I’ve had at any dealership I’ve gone to. I always use Damla for servicing my Honda’s. Keep up the great work and thank you! dealership I’ve gone to. I always use Damla for servicing my Honda’s. Keep up the great work and thank you! More