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MotorWorld Toyota
Wilkes-Barre, PA
1,113 Reviews
Offering Pennsylvania drivers an extensive selection of new Toyota models for sale, our team at MotorWorld is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,113 reviews
September 26, 2025
I called service after I got home after buying my new rav4.They never answer the phone and when you leave a message they never get back with you. That is frustration to me. rav4.They never answer the phone and when you leave a message they never get back with you. That is frustration to me. More
by mkosik27
Employees Worked With
Other Employees :
Jay was very good to me at sales. He called me at home and said he had a better deal for me when I come in.
September 25, 2025
jay called me with a better price on a new rav4 i like him for doing that him for doing that More
by mkosik27
September 16, 2025
Jay Thomas--sales manager--treats the customer as a very special person.He is very upbeat, personal and understanding Chloe Kotzer---I could not have asked for a better sales rep. She was courteous, infor special person.He is very upbeat, personal and understanding Chloe Kotzer---I could not have asked for a better sales rep. She was courteous, informative and and very pleasant..She was excellent in explaining all aspects of the new car especially the technology. She graciously initiated all tech requirements It was indeed a pleasure to have her help in my purchasing experience.. More
by jgreg1965
Employees Worked With
August 26, 2025
Wonderful, pressure free experience. We made an appointment to see some RAV4’s and we were immediately greeted at the door by a sales manager. She introduced us to our salesman, Paul Gre We made an appointment to see some RAV4’s and we were immediately greeted at the door by a sales manager. She introduced us to our salesman, Paul Green. He was so helpful and patient. He made the whole process pretty painless. We were so happy with our new RAV4. He explained all the options to us as well as helped us with setting up the Toyota App. More
by Joe S
Employees Worked With
August 17, 2025
Eduin did a phenomenal job. Very professional. Amazing service. 10/10 stars. Amazing customer service. Very professional. Amazing service. 10/10 stars. Amazing customer service. More
by ginamariacabrera
Employees Worked With
July 27, 2025
Extremely helpful and knowledgeable, sales team is a pleasure to work with. Everything went smoothly. Had 1 small problem with the new Tacoma and the service team is just as impressive. pleasure to work with. Everything went smoothly. Had 1 small problem with the new Tacoma and the service team is just as impressive. More
by Eddie Hartman
July 22, 2025
I was in the market for a used Tacoma and Yordi Tejeda, showed me a red new vehicle that met all of my requirements and more for a price I was willing to pay for a used truck. The deal Yordi and Jay Thomas showed me a red new vehicle that met all of my requirements and more for a price I was willing to pay for a used truck. The deal Yordi and Jay Thomas put together was beyond my wildest dream and my wife and I drove it home later that day in the truck I have always wanted, no compromises. Thank you, Yordi and Jay. More
by pipayfaye
July 02, 2025
Marge,Chole,Jeremy and Jerry were great to deal with. This team was very professional, courteous and kind as they worked together to put us in the perfect new vehicle. This team listened to our needs and This team was very professional, courteous and kind as they worked together to put us in the perfect new vehicle. This team listened to our needs and preferences and worked closely with my husband and I as we worked through the process. The transaction was seamless. We highly recommend Motorworld Wilkes-Barre for all your vehicle needs. Thanks again for a great experience! More
by Kikiclare1365
June 27, 2025
I recently purchased my 2025 Toyota 4Runner from Motorworld Toyota, and I couldn’t be more thrilled with the experience. From the moment I walked through the doors, I felt welcomed, heard, and genui Motorworld Toyota, and I couldn’t be more thrilled with the experience. From the moment I walked through the doors, I felt welcomed, heard, and genuinely supported by every person I encountered. A massive shoutout to Chloe Kotzer, my Sales Consultant, whose professionalism and warmth made the process feel effortless. Chloe took the time to understand exactly what I was looking for and went above and beyond to ensure I drove off in the perfect vehicle for me. Her knowledge, patience, and attention to detail were truly impressive. I’d also like to highlight Jay Thomas, the Sales Manager, for his transparent communication and supportive leadership throughout the process. Jay and Chloe worked seamlessly together, creating an experience that felt both exciting and stress-free. Every person I interacted with—from finance to delivery—embodied the same positive energy and dedication to customer service. I felt like I wasn’t just buying a car, but becoming part of a community that genuinely cares. If you're looking for a dealership that treats you like family and works hard to get you into the car that fits your life, Motorworld Toyota is the place to go. Thank you all for helping me find and fall in love with my new 4Runner!! More
by alexmiller5140
June 20, 2025
Polite quick kind pleasant efficient patient understanding clean friendly communication helpful talkative funny caring nice understanding clean friendly communication helpful talkative funny caring nice More
by Darlington721
Employees Worked With
