MotorWorld Toyota
Wilkes-Barre, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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When I was considering the purchase of a 2010 Toyota Prius, I was actually dreading the thought of going to the dealership in my area because I knew that they would be trying to squeeze the most money o Prius, I was actually dreading the thought of going to the dealership in my area because I knew that they would be trying to squeeze the most money out of me with their sales "techniques" I wished that I could just go into a dealership and purchase a car just as you would purchase a new computer or camera. But I summoned up my courage and went to a few dealers in my area only to find that they were still using the old techniques of squeezing the potential customer for the most profit and I was completely turned off to the idea of buying a new car. Then I remembered the pleasant experience I had with the purchase of my 1st Prius at Motorworld in Wilkes Barre, PA, about a 2 hour drive from my home in NJ. I contacted them via E-mail and was pleasantly surprised to get a straight-forward quote on the model I wanted with no add-ons or that phony routine of "checking with my manager". I spoke with Alyssa Giarratano via E-mail and on the phone and made my decision to buy my car from Motorworld. When I picked up the car, everyone was pleasant and respectful including the person I had to pay! There was no pressure to buy extras for the car and I was on my way back home with a new car and a happy dealer experience. Just what I was hoping for! More
Friendly greeting Not pushy Showed a variety of Friendly greeting Not pushy Showed a variety of autos for our budget Explained in detail about the car we purchased (both George, the salesma Friendly greeting Not pushy Showed a variety of autos for our budget Explained in detail about the car we purchased (both George, the salesman, and also the Toyota General Manager The individual in charge of final paper work was friendly and made some recommendations that we purchased to protect the car finish. George explained the value of the tire and hub cap wheel protection policy, which we purchased. This is about the fourth or fifth car we purchased from Motor World and again was very happy with our experience. The service department is also great. More
Everyone in Sales was friendly and really worked to get you the car that was right for you. They did not pressure you to buy something that was not a good fit for you. They (Tony)also took the time to real you the car that was right for you. They did not pressure you to buy something that was not a good fit for you. They (Tony)also took the time to really show me the ins and the outs of all cars I was comparing. For once I liked the car salesman and really felt like he had my best interest in mind! More
I was very impressed with our overall experience. Nicole was great to work with. She did not pressure us into anything, rather, she listened to what we were looking for and answered all of our questions. was great to work with. She did not pressure us into anything, rather, she listened to what we were looking for and answered all of our questions. I would recommend Motorworld to anyone and look forward to continued business in the future. More
Jack Butcher is the one and only person I deal with when purchasing a new vehcile at MotorWorld. He is the best in my eyes, experienced, caring for his customers, honest, listens to their needs, provides q purchasing a new vehcile at MotorWorld. He is the best in my eyes, experienced, caring for his customers, honest, listens to their needs, provides quality service and even after the sale calls to insure you are satisfied with your car and service of the dealership. Sales personnel like Jack are a dying breed and very hard to fine. MotorWorld should be proud to have him in their service and realize the benefits and customer satisfaction he brings to his job and employer. Jack explains every detail of the sale beginning with financing, trade value and will work with you to insure your expectations are met. Follow-up is always a part of his sales cycle, so when you purchase a car from Jack you know if you have any questions or issues he is always available to assist. I have purchase many vehicles from Jack (Toyota and Lexus) and will continue to do so in the future. He is a GEM. More
I traveled almost two hours from New Jersey to purchase a new RAV4 from Motorworld in Wilkes Barre, Pa. This is especially noteworthy in that my local Toyota dealership is 10 minutes from my home. I was int new RAV4 from Motorworld in Wilkes Barre, Pa. This is especially noteworthy in that my local Toyota dealership is 10 minutes from my home. I was introduced to the dealership via the buying service from AAA. From the initial contact to the day I picked up the car Jay Thomas and Anthony Morales and the rest of the team could not have been more professional and straight forward. There were no games, no gimmicks and no hard sell...they made the entire experience as painless and straight forward as it could be--AND they delivered the car that I wanted. As I was purchasing this car for my daughter they also went out of their way to make it a special experience for her and took extra time to explain all the car's features to her. I highly recommend this dealer! More
We were very happy with the time that Shaun spent with us and the knowledge about the cars and suvs that he is selling. No matter what we asked him about he knew the answer and was able to explain it to us and the knowledge about the cars and suvs that he is selling. No matter what we asked him about he knew the answer and was able to explain it to us in a way that we would appreciate. He was also very helpful to us with financing information in both leasing and purchasing a vehicle. We bought this vehicle for my daughter but we usually lease our cars every three years so we will be purchasing another vehicle probably next year again and you can be sure we will be returning to Motorworld. More
This is the second Toyota that I bought from this dealership within the last year. I had a great experience with these two gentlemen the first time so I went back to them. I believe they gave me a fa dealership within the last year. I had a great experience with these two gentlemen the first time so I went back to them. I believe they gave me a fair price for the truck and they helped me with their knowledge of the truck. I will highly recommend them to all my friends. More
MOTORWORLD ALWAYS BEATS OTHER DEALERSHIPS PRICES.THEY GO OUT OF THEIR WAY TO HELP YOU. I HAVE NEVER HAD A BAD EXPERIENCE AT MOTORWORLD. I DON'T FEEL I NEED TO SHOP AROUND FOR VEHICLES BECAUSE I KNOW I AM GO OUT OF THEIR WAY TO HELP YOU. I HAVE NEVER HAD A BAD EXPERIENCE AT MOTORWORLD. I DON'T FEEL I NEED TO SHOP AROUND FOR VEHICLES BECAUSE I KNOW I AM GONNA GET THE BEST PRICE AND SERVICE WHEN I VISIT MOTORWORLD. More
first experience 3 years ago was one of the worst we ever had at toyota motorworld. glad to see all those loosers have left the world,what a different place to buy a toyota.keep up the great work guys,we wil had at toyota motorworld. glad to see all those loosers have left the world,what a different place to buy a toyota.keep up the great work guys,we will be back some day.thanks again jerry bogumil. More





