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MotorWorld Toyota
Wilkes-Barre, PA
1,099 Reviews
Offering Pennsylvania drivers an extensive selection of new Toyota models for sale, our team at MotorWorld is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,099 reviews
August 05, 2022
all the individuals we dealt with, Paul-Jay-Greg ,were very professional and we received excellent service. a very satisfying experience. very professional and we received excellent service. a very satisfying experience. More
by edward.nork
July 29, 2022
Kenneth is incompetent and has zero integrity. He lacks accountability and there is no amount of training Motorworld can provide that would improve his salesmanship. He lacks accountability and there is no amount of training Motorworld can provide that would improve his salesmanship. More
by Leshaknight
July 24, 2022
Everyone was very helpful and personable, especially Shawn. Would definitely recommend to anyone looking for a Toyota. Shawn. Would definitely recommend to anyone looking for a Toyota. More
by buffalo04
Employees Worked With
Other Employees :
Robert Slovik, Israel Tavarez, Shawn Adamson
July 17, 2022
Shawn was extremely helpful with the purchase of my new car. He was very patient with all of my questions and took his time to explain everything that I asked him. Would not have purchased the car if it wa car. He was very patient with all of my questions and took his time to explain everything that I asked him. Would not have purchased the car if it was not for him and his help. I recommend Shawn and MotorWorld Toyota to anyone looking for a new car! More
by Tracy Hinkley
Employees Worked With
Shawn Adamson
July 16, 2022
Extremely helpful and smooth transition to my new lease. Knowledgeable sales team made the entire experience pleasant. Knowledgeable sales team made the entire experience pleasant. More
by Ference1019
July 06, 2022
Absolutely terrible experience with this dealership. Contacted Motorworld days after purchasing my vehicle and didn't receive a response from their great sales and service team for 3 days. No one ther Contacted Motorworld days after purchasing my vehicle and didn't receive a response from their great sales and service team for 3 days. No one there is honest and could care less about you after they sell you a car. They left me without A/C in a brand new vehicle (7 miles) and they blame supply chain and offer no help or solution. Over a month and counting with no A/C, but they just keep saying be patient. Asked for a loaner vehicle in the meantime - "no". No solutions other than sorry. Then when I take it to another Toyota Dealership (you know, one that calls customers back), they then wash their hands of the issue. I will never purchase another vehicle from any motorworld dealership, the service is ABSOLUTELY TERRIBLE! What a joke of a dealership! Then they go on FB and post lies about the interaction. More
by Hybrid Fail
June 30, 2022
I can't speak for the dealership itself, only the service Dept, Service Advisors and the Service Manager Mike Gyori. Any time I have delt with them they have been very Polite and Professional. Mike himself h Dept, Service Advisors and the Service Manager Mike Gyori. Any time I have delt with them they have been very Polite and Professional. Mike himself has been a great help to me and my 2007 Toyota Tundra Crew Max with 219,000 miles on it. He listens to my requests and gets me the best price he can. Work is always done on time. If I need a Loaner they usually have one available. Highly recommend this Service Dept and Staff. Mr. Gyori is the best you can get. Ken Knies More
by jerseybear86
