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MotorWorld Toyota

Wilkes-Barre, PA

4.6
1,100 Reviews
Offering Pennsylvania drivers an extensive selection of new Toyota models for sale, our team at MotorWorld is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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150 Motorworld Dr

Wilkes-Barre, PA

18702

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Showing 1,100 reviews

March 27, 2018

Best customer service ever!!! Went to another dealership before Motorworld and was very disappointed in the service. Went to Motorworld and David Wert my salesman was very accommod More

by Boogerboy01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Wert, Jim Luyster
Mar 28, 2018 -

MotorWorld Toyota responded

We are happy David and our team delivered a fantastic experience. Thanks for the recommendation and have an amazing day!

March 26, 2018

Buying new car experience. All staff we dealt with were professional and very kind. They treated us like a king and a queen. We enjoyed every minute of it. More

by Eoathejudge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Margie McQuillin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Passon, Chris Kreidler
Mar 27, 2018 -

MotorWorld Toyota responded

Thanks for sharing your experience! Congratulations on your new car, and please don't hesitate to call or stop by if there is ever anything that we can do for you!

March 25, 2018

Margie Rocks!! Margie was extremely knowledgeable. She stayed with me from the time I walked through the dealership doors until I left (2 hours past closing time). I More

by joan walker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Margie McQuillin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Kreidler
Mar 26, 2018 -

MotorWorld Toyota responded

We are pleased to hear that Margie took such good care of you! Congratulations on your new car, and please don't hesitate to call or stop by if there is ever anything that we can do for you!

March 24, 2018

Dave DeStephano Goes Above and Beyond Everyone was knowledgeable and professional. Dave was especially patient, friendly, courteous and thorough. We will highly recommend Dave to our fam More

by John and Eileen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Passon, David DeStefano
Mar 26, 2018 -

MotorWorld Toyota responded

Thank you for your kind words and this wonderful review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 24, 2018

Very Helpful Scott went above and beyond to help us find the right vehicle for our family, couldn’t ask for a better experience. Our second car from Motorworld and More

by Jhunsi417
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Passon, Scott Higgins
Mar 26, 2018 -

MotorWorld Toyota responded

Thank you for your kind review; we are happy to pass along your comments to the team here at MotorWorld Toyota! We can't wait to see you again, have a great day.

March 23, 2018

Pure Joy! I was treated with respect and kindness as soon as I entered the showroom. It was a comfortable and easy transaction that resulted in my dream vehicl More

by Braazil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike from finance. Wonderful man. , David DeStefano
Mar 26, 2018 -

MotorWorld Toyota responded

Your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help! We look forward to your next visit! Take care!

March 20, 2018

Excellent people My wife and I were looking into Toyota’s online and had seen one in person. We went to the dealership and shortly after looking we were greeted by a g More

by Toyotanut
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Luyster, Scott Higgins
Mar 21, 2018 -

MotorWorld Toyota responded

Your satisfaction is our top priority. If you have any further questions, please give us a call. We're always happy to help!

March 19, 2018

New car buying experience made easy Couldn’t ask for a better car buying experience. Scott Higgins from Toyota new car sales was patient, understanding, and didn’t smother us or guilt u More

by Melissa W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Luyster, Scott Higgins
Mar 21, 2018 -

MotorWorld Toyota responded

We appreciate your positive review about your recent experience with us! Thanks again for the recommendation, and have an amazing day!

March 16, 2018

UNTRUSTWORTHY SALESPEOPLE They have great customer service while they are trying to sell you a car but if you have a problem forget it. And they will tell you if you buy anothe More

by Colleen
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Margie McQuillin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2018 -

MotorWorld Toyota responded

Thank you for your feedback about MotorWorld Toyota. We are glad our Division President was able to speak with you. As discussed, we will be reimbursing you for the disposition fee. If you would like to discuss further or have additional questions or concerns, please reach out to our Customer Relations Manager, Shelley Puzzetti, at Spuzzetti@MotorWorldGroup.com or 570.820.6962. Thank you.

March 15, 2018

Premium Runner Girl 2018 Customer service was excellent. They helped me get to a payment I was comfortable with. The salesperson was top notch and knowledgeable. Thanks so More

by Premium Runner Girl 2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David DeStefano
Mar 19, 2018 -

MotorWorld Toyota responded

Thank you so much for your positive comments about MotorWorld Toyota! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Thank you so much again for your feedback! We hope you have a great day!

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