
MotorWorld Toyota
Wilkes-Barre, PA
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Best customer service ever!!! Went to another dealership before Motorworld and was very disappointed in the service. Went to Motorworld and David Wert my salesman was very accommod Went to another dealership before Motorworld and was very disappointed in the service. Went to Motorworld and David Wert my salesman was very accommodating. The whole experience was fantastic!! Would highly recommend this dealership. Thanks again for the great customer service . More
Buying new car experience. All staff we dealt with were professional and very kind. They treated us like a king and a queen. We enjoyed every minute of it. All staff we dealt with were professional and very kind. They treated us like a king and a queen. We enjoyed every minute of it. More
Margie Rocks!! Margie was extremely knowledgeable. She stayed with me from the time I walked through the dealership doors until I left (2 hours past closing time). I Margie was extremely knowledgeable. She stayed with me from the time I walked through the dealership doors until I left (2 hours past closing time). I had a glitch with my insurance and she helped me secure new insurance so I could take the car home that day!! I have never had anyone give such a comprehensive tour of the inside and outside of my car. She even helped me pair my phone and set all settings. I left feeling great about my new car!! More
Dave DeStephano Goes Above and Beyond Everyone was knowledgeable and professional. Dave was especially patient, friendly, courteous and thorough. We will highly recommend Dave to our fam Everyone was knowledgeable and professional. Dave was especially patient, friendly, courteous and thorough. We will highly recommend Dave to our family and friends. Overall it was an excellent experience! More
Very Helpful Scott went above and beyond to help us find the right vehicle for our family, couldn’t ask for a better experience. Our second car from Motorworld and Scott went above and beyond to help us find the right vehicle for our family, couldn’t ask for a better experience. Our second car from Motorworld and plan on buying more there in our future! More
Pure Joy! I was treated with respect and kindness as soon as I entered the showroom. It was a comfortable and easy transaction that resulted in my dream vehicl I was treated with respect and kindness as soon as I entered the showroom. It was a comfortable and easy transaction that resulted in my dream vehicle. David DeStafano is the BEST! Thank you for everything. Barbara Romanowski More
Excellent people My wife and I were looking into Toyota’s online and had seen one in person. We went to the dealership and shortly after looking we were greeted by a g My wife and I were looking into Toyota’s online and had seen one in person. We went to the dealership and shortly after looking we were greeted by a gentleman named Scott. This salesman was knowledgeable, personable, and genuinely a nice guy. He was easy to work with and worked for us to get the best deal. We also had experience with Jim in finance. Also a very pleasurable experience. Easy to talk to, worked with us and the bank to get the terms we wanted. It was an overall awesome experience buying my wife’s highlander and I will be returning to these gentleman in the future to purchase my truck. More
New car buying experience made easy Couldn’t ask for a better car buying experience. Scott Higgins from Toyota new car sales was patient, understanding, and didn’t smother us or guilt u Couldn’t ask for a better car buying experience. Scott Higgins from Toyota new car sales was patient, understanding, and didn’t smother us or guilt us into a decision. We actually met Scott a couple months ago when we were looking into purchasing a new Highlander. Scott took his time going over the various models, options, and price points. We didn’t commit for various reasons that first visit, but none of those reasons were a reflection of the dealership, sales manager, or Scott. Stopped by this past weekend and Scott remembered us and met us outside as we were browsing. He could have avoided us because we didn’t go through with the sale the first time, but he was friendly and patient. No pressure at all, just an all around nice guy. My husband and I had our youngest with us who’s three. Scott never got frustrated with his abundant energy and need to touch everything. In fact, he let our son sit in his chair gave him some highlighters and paper and let him have at it. Even when our son spilled water on the finance application and he had to get a new one, Scott never made us feel like he was annoyed. The finance manager Jim was just as great. We told him our price point and he delivered. I truly believe he had our best interest at heart when reviewing lender’s terms and I feel we ended with a better rate than I expected. The warranty and armor service was also affordable and perfect for a family that’s on the go. Honestly, we will continue to come back to Scott and Jim in the future because our experience was phenomenal. More
UNTRUSTWORTHY SALESPEOPLE They have great customer service while they are trying to sell you a car but if you have a problem forget it. And they will tell you if you buy anothe They have great customer service while they are trying to sell you a car but if you have a problem forget it. And they will tell you if you buy another Toyota you don't have to pay the disposition fee. Make sure they finance you through Toyota again or you will pay the fee. Also, no matter how friendly and nice your sales rep is, don't trust them and read all of your paperwork. I thought Motorworld was a solid dealership as I bought 3 vehicles from them but I was very wrong! More
Premium Runner Girl 2018 Customer service was excellent. They helped me get to a payment I was comfortable with. The salesperson was top notch and knowledgeable. Thanks so Customer service was excellent. They helped me get to a payment I was comfortable with. The salesperson was top notch and knowledgeable. Thanks so much. More