
MotorWorld Toyota
Wilkes-Barre, PA
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,101 reviews
Considerate and Courteous Upon entering the Toyota Showroom, we were greeted very courteously by Richard Moore and soon Adriane Grube came to join us. She became our sales pe Upon entering the Toyota Showroom, we were greeted very courteously by Richard Moore and soon Adriane Grube came to join us. She became our sales person and was most helpful and considerate with us -- helping my wife-- who does not like dealing with a car sales person or the process of buying a new car at all-- feel a little at ease. She was very knowledgeable with the cars and did everything she could to put us at ease and help us get a decent deal. We will certainly recommend her to any of our friends looking for a new Toyota. I was there over lunch and Adriane even offered to give me her hoagie for lunch. That is over and above the call to service. Jay Thomas even came to confirm that all went well. It seems like the sales people there really care about helping you. A good feeling. More
Great Service In need of a vehicle in a hurry was very lucky to meet an excellent sales person. Matt Stein was my sales person he was very helpful. Matt first was In need of a vehicle in a hurry was very lucky to meet an excellent sales person. Matt Stein was my sales person he was very helpful. Matt first was interested in my needs and after a short conversation placed me in a Certified used 2011 Camry. At this time I could not be happier, looking forward to my next purchase at Motor World. Will highly recommend Motor World to any one I know who is in need of a vehicle. Bob P. Happy customer More
Such a stress-free process!! I walked into Motorworld Toyota yesterday with 2 specifics models to test drive. Gino Marinelli, my sales person, and Rich Moore, Sales Manager, welco I walked into Motorworld Toyota yesterday with 2 specifics models to test drive. Gino Marinelli, my sales person, and Rich Moore, Sales Manager, welcomed me openly and let me drive them both. Since I had done my research in advance it was only about which vehicle and color (options were known), the Toyota 4Runner won out hands on. Next it was about the price and my trade in. While that could be the worst part, again it was easy! I received a more than fair price for my trade in and the bottom line price was right in line with what I was looking to spend. They worked with Dave in financing to get me the best APR and a few hours later I was driving home in my new Toyota 4Runner SR5 Premium!!! This is our 4th Motorworld purchase in the last 17 years, the second Toyota. Thank you for always treating your customers with respect. We'll see you again, when our family has another need for a car!! More
our experiences with Toyota at Motor World Mr. Moore, We I would like to thank Toyota at Motor World for making our car buying experience the best possible. You, your Sales Consultant , Susan Mr. Moore, We I would like to thank Toyota at Motor World for making our car buying experience the best possible. You, your Sales Consultant , Susan Bonk, and Business Manager, Greg Passon, provided the exceptional experience. Purchasing a new vehicle is a big decision and everyone wants to get a great vehicle at a fair price. Michael utilized multiple websites to make the final decision. Our sales consultant, Susan, was very friendly and knowledgeable as she answered all of our questions. Rich, your professionalism and attention to detail (black color) was very much appreciated . We have to say our experiences with Toyota at Motor World have been nothing but outstanding. Susan and you did a great job giving us the facts about the vehicle without pressuring us or attempting to tell us why we needed a specific vehicle. We knew what we wanted and you helped us not only find it, but at a price that beat others. We looked at several dealers before coming to Motor World and we found it was worth the come back to Toyota at Motor World. Overall a good experience with everyone; Therefore, we would absolutely recommend anyone looking for a car to buy from Toyota at Motor World. Sincerely, Vera and Michael Levchuk More
100% Satisfaction Just had the most amazing experience ever buying our new car. Our sales person Adriane Grube was so friendly and was able to answer all our questions Just had the most amazing experience ever buying our new car. Our sales person Adriane Grube was so friendly and was able to answer all our questions and concerns. It made our purchase decision less stressful and we were confident we received a great deal. Also, hats off to her manager Jay Thomas for coming over and sealing the deal. I would recommend Motorworld to all my family and friends who are looking to purchase a new vehicle. Keep up the good work and I'll definitely be back there first when I am ready to purchase again. More
Best In The Business! I Purchased My Pre-Owned Vehicle From Motorworld And I Can Not Say Enough How Enjoyable My Experience Was! Tony Kampas Was My Salesman And He Made My I Purchased My Pre-Owned Vehicle From Motorworld And I Can Not Say Enough How Enjoyable My Experience Was! Tony Kampas Was My Salesman And He Made My Family And I Feel Both Comfortable And Assured That We Were Getting The Best Deal In Town...Daresay Anywhere! I Definitely Recommend This Dealership To Anyone Who Wants To Have A Fun Experience Purchasing Their Next Vehicle. More
Amazing car buying experience My family and I were treated amazing by the staff. We got an amazing deal on our new car. The facility is huge, it has an on site body shop, service c My family and I were treated amazing by the staff. We got an amazing deal on our new car. The facility is huge, it has an on site body shop, service center, and accessories. I will be buying my cars from MotorWorld Toyota forever! Thank you so much for everything. More
Fully Recommend! We had the best customer service during the entire process. We met with Tony Kampas, and we are so happy we did. He was great at explaining the vari We had the best customer service during the entire process. We met with Tony Kampas, and we are so happy we did. He was great at explaining the various models and features to meet our family needs, and we are pretty needy. I felt immediately comfortable in a situation many people fear (money!) We recommend Motorworld Toyota and Tony Kampas with absolute confidence. We love our new addition to the family! More
I recommend them, but only if you are prepared! We have purchased 6 new cars from Motorworld including are latest purchase... a 2015 RAV4 Limited. So, we know them very, very well. You can get a We have purchased 6 new cars from Motorworld including are latest purchase... a 2015 RAV4 Limited. So, we know them very, very well. You can get an extremely good deal at Motorworld, but only if you are PREPARED! Here are some details of our latest purchase: We ended up getting slightly over a $1,000 more off the retail price from their original "internet" quote. I suggest prospective buyers use Consumer Reports TrueCar Value or deal directly with TrueCar to get the best retail price. The small price you pay for the service you will get back 10-fold. We got $1,400 more off our trade from their first offer. Be honest with yourself and know correct value of your trade... and don't let the dealer tell you that you can't go by KBB... you can and the dealers sure do. We were able negotiate an additional $700 off an 8yr 75,000 mile warranty. Shop around for the best price on extended warranties first if you want one. Most Extended warranties don't have to be purchased through the dealer you are buying the car from. You will know ahead of time what is a fair price and you can purchase it from another dealer if you wish. In the end, we saved over $3100 by not simply saying "OK" to their original offers. Be prepared to buy... but also walk away. Some additional notes: Our salesman Stan was fine... but a salesman nonetheless. I make it a point to know as much as, or more about the car I want than the salesman knows. So, the salesman is almost irrelevant other than being friendly and courteous. The sales manager Rich was also fine... but just a "numbers" guy. So, again, as long as he/she is friendly and courteous and gives me the price I want it doesn't matter to me. Hope this review helps save some folks get a better deal. More
Customer Focused Car Buying Experience Adriane Grube made my car buying experience an absolute pleasure. She went above and beyond to ensure the focus remained with me; from choosing the be Adriane Grube made my car buying experience an absolute pleasure. She went above and beyond to ensure the focus remained with me; from choosing the best vehicle for me, to ensuring that I was satisfied with a price and finance rate that was within my means. She fully explained the vehicle for me and made me feel like I was more than another sales number. Kudos to her and the staff of Toyota Motorworld. More