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MotorWorld Toyota
Wilkes-Barre, PA
1,101 Reviews
Offering Pennsylvania drivers an extensive selection of new Toyota models for sale, our team at MotorWorld is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,101 reviews
November 30, 2014
Got what I had in mind We found a Prius, a Sea Glass Pearl beauty with rear camera, XM radio, and a very cool sun roof which does more than let in light. Got a good with tra We found a Prius, a Sea Glass Pearl beauty with rear camera, XM radio, and a very cool sun roof which does more than let in light. Got a good with trade got helpful assists from entire sales staff. A special nod to Adrian Grube. One outstanding issue, we are waiting parts for cargo net to be installed. Overall a good time was had by all. More
by Stopspin
Employees Worked With
Adrian Grube, Jay Thomas,
October 01, 2014
Incredible experience Buying a new car from Motorworld, and Susan Bonk in particular, was a completely wonderful experience, I had dreaded the process before beginning, ex Buying a new car from Motorworld, and Susan Bonk in particular, was a completely wonderful experience, I had dreaded the process before beginning, expecting pushy salesmen/women who would try to get me into something I couldn't really afford. That wasn't the case at all here. Susan really believes in the produce she's selling and was incredibly patient and helpful. This is a great place to go and buy a new car and I highly recommend them. More
by kimberly.niezgoda
September 28, 2014
Superb sales crew We've had our Toyota for ten years, and felt it was time for a new one. Our car never had any issues and it was difficult to come to the realization We've had our Toyota for ten years, and felt it was time for a new one. Our car never had any issues and it was difficult to come to the realization of having an unnecessary car payment. Upon arrival to MotorWorld, we felt absolutely no pressure. No one followed us around the lot making for an uncomfortable experience. We saw Tony and he offered some information about the vehicle we were interested in, and we found him to be very knowledgeable and professional. Tony, Rich, and the finance manager worked with us to make an "unnecessary car payment" manageable. We got exactly what we wanted, a beautiful car, great service, and an overall fantastic experience. We couldn't ask for a better team, and would recommend Tony and MotorWorld to anyone in the market for a vehicle. More
by C2a0m0r5y
Employees Worked With
Tony Kampas, Richard R. Moore
August 31, 2014
happy new owner sales lady know the car in and out. explained them very well, helped in closing deal, made sure I was ready to drive car home. thanks biker paul sales lady know the car in and out. explained them very well, helped in closing deal, made sure I was ready to drive car home. thanks biker paul More
by paun
Employees Worked With
adrian grube
March 02, 2014
After doing research on the exact vehicle I wanted, I found the 2014 Corolla S Premium on Motorworld's Website. I contacted them outlining the exact lease deal I wanted. I was contacted almost immediat found the 2014 Corolla S Premium on Motorworld's Website. I contacted them outlining the exact lease deal I wanted. I was contacted almost immediately by Chasity Breymeier who passed along my info to the sales manager, Jay Thomas. He read the parameters of what I was asking for and said he would call me back with a decision. In a timely manner, he did call and say that as long as my trade in was in the condition I stated, we had a deal. Since I was coming from a long distance (an hour and a half away), I ask that he use my credit info to make sure I was approved before I arrived. He directed me to the part of MotorWorld's website where I could safely enter my credit info and said he would call back once he got an answer. Again, in a timely manner, he called me back and said I was approved. When I arrived at the dealership, I was greeted promptly by Jay who then introduced me to the salesperson who would be handling the rest of the deal, Tony Kampas. Tony is a kind person and true professional at his job! He swiftly had my trade appraised, my new car detailed and arranged the paperwork! David Heilman, the business Manager, introduced himself while Tony was getting my new car detailed and promised he would have the paperwork ready by the time the car was finished. True to his word, David was ready with all my documentation printed and ready to sign! I was in and out of his office in less than 20 minutes!! (and that's including me taking advantage of the Guaranteed Auto Protection he offered!) Tony went so far as to push my 8 month old son around in his stroller while I cleaned out my trade in and transferred the items to my new car! He also went over in detail all of the new features! The level of courtesy, professionalism and overall kindness by all of these people led to the best experience I've had making such a major purchase! I highly recommend this dealership and all those that I had the pleasure of working with! More
by nornrad
December 15, 2013
I had an amazing experience dealing with Motorworld Toyota. The process was seamless from start to finish. From talking with Laura via email and phone to talking with Jay Thomas on the phone the nigh Toyota. The process was seamless from start to finish. From talking with Laura via email and phone to talking with Jay Thomas on the phone the night before, he assured me that he would get me into the car that I wanted, and he did just that. As soon as I arrived at the dealership, I was greeted by Adrian, who was very friendly and took me to Jay to discuss the cars I would be interested in. I can't say enough good things about Adrian, I will recommend everyone who is looking to buy a Toyota to her. She made my car buying process feel very laid back and not rushed at all. She didn't pressure me to make a decision immediately and was not put off if I wanted to test drive more than one car to be sure. I never had such a laid back car buying experience. Both Jay and Adrian made the whole process fun, and seamless. I never felt so relaxed making a huge purchase. They treated you like you were friends and not just a number or a customer they were trying to sell a product to. By the end of the long day, I felt excited to drive off the lot in my new Prius. Motorworld Toyota is my new dealership of choice! More
by price2724
October 01, 2013
I decided to pay Motor World a visit after viewing their web site for a Toyota. Gina greeted me at the door and right from the start she was courteous. She promptly showed me the cars I wanted to see and te web site for a Toyota. Gina greeted me at the door and right from the start she was courteous. She promptly showed me the cars I wanted to see and test drive. Shortly thereafter I selected an Avalon. I could not have been more pleased with the service I received at the dealership. The entire staff was positive and efficient. I enjoyed working with the females while purchasing my vehicle, a first for me. Thank you for such a good experience. Returning Customer, Linda DiMarco More
by Flowerslinnie
Employees Worked With
Rachel in financing. She was very efficent and courteous.
May 21, 2013
Just leased my 3rd Toyota from Motorworld Toyota. On each occasion I worked with Jay Thomas and Gina Colleran. They are the best I've worked with. No hassle, everything is above board, and they do what each occasion I worked with Jay Thomas and Gina Colleran. They are the best I've worked with. No hassle, everything is above board, and they do whatever it takes to make you happy with your purchase. I have recommended them to several other people and have heard only good things from them as well. I cant say enough good things about them so be sure to ask for Gina when you arrive! More
by SFrancis
Employees Worked With
January 05, 2013
I went to motorworld Toyota to trade in my leased 2010 rav 4 for something new...I called for an appointment and met up with Gina...pleasantly surprised to be dealing with a female...she made me feel very rav 4 for something new...I called for an appointment and met up with Gina...pleasantly surprised to be dealing with a female...she made me feel very comfortable and we talked up a storm like we've known each other forever! She got me into my new corolla, which I love! All of the staff were soo friendly and fun! A big thanx again to Gina, she's great! :) More
by dmbgirl
Employees Worked With
gina
December 05, 2012
very expensive service work, full synthetic oil change was double that of competition. I've since taken my business to Toyota Scion in Dickson City. Despite their excellent customer service I will not s was double that of competition. I've since taken my business to Toyota Scion in Dickson City. Despite their excellent customer service I will not spend an extra $50-100 per year on routine maintenance for each vehicle. More
by steve93
Employees Worked With
don't remember
