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MotorWorld Toyota
Wilkes-Barre, PA
1,106 Reviews
Offering Pennsylvania drivers an extensive selection of new Toyota models for sale, our team at MotorWorld is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,106 reviews
December 15, 2013
I had an amazing experience dealing with Motorworld Toyota. The process was seamless from start to finish. From talking with Laura via email and phone to talking with Jay Thomas on the phone the nigh Toyota. The process was seamless from start to finish. From talking with Laura via email and phone to talking with Jay Thomas on the phone the night before, he assured me that he would get me into the car that I wanted, and he did just that. As soon as I arrived at the dealership, I was greeted by Adrian, who was very friendly and took me to Jay to discuss the cars I would be interested in. I can't say enough good things about Adrian, I will recommend everyone who is looking to buy a Toyota to her. She made my car buying process feel very laid back and not rushed at all. She didn't pressure me to make a decision immediately and was not put off if I wanted to test drive more than one car to be sure. I never had such a laid back car buying experience. Both Jay and Adrian made the whole process fun, and seamless. I never felt so relaxed making a huge purchase. They treated you like you were friends and not just a number or a customer they were trying to sell a product to. By the end of the long day, I felt excited to drive off the lot in my new Prius. Motorworld Toyota is my new dealership of choice! More
by price2724
October 01, 2013
I decided to pay Motor World a visit after viewing their web site for a Toyota. Gina greeted me at the door and right from the start she was courteous. She promptly showed me the cars I wanted to see and te web site for a Toyota. Gina greeted me at the door and right from the start she was courteous. She promptly showed me the cars I wanted to see and test drive. Shortly thereafter I selected an Avalon. I could not have been more pleased with the service I received at the dealership. The entire staff was positive and efficient. I enjoyed working with the females while purchasing my vehicle, a first for me. Thank you for such a good experience. Returning Customer, Linda DiMarco More
by Flowerslinnie
Employees Worked With
Rachel in financing. She was very efficent and courteous.
May 21, 2013
Just leased my 3rd Toyota from Motorworld Toyota. On each occasion I worked with Jay Thomas and Gina Colleran. They are the best I've worked with. No hassle, everything is above board, and they do what each occasion I worked with Jay Thomas and Gina Colleran. They are the best I've worked with. No hassle, everything is above board, and they do whatever it takes to make you happy with your purchase. I have recommended them to several other people and have heard only good things from them as well. I cant say enough good things about them so be sure to ask for Gina when you arrive! More
by SFrancis
Employees Worked With
January 05, 2013
I went to motorworld Toyota to trade in my leased 2010 rav 4 for something new...I called for an appointment and met up with Gina...pleasantly surprised to be dealing with a female...she made me feel very rav 4 for something new...I called for an appointment and met up with Gina...pleasantly surprised to be dealing with a female...she made me feel very comfortable and we talked up a storm like we've known each other forever! She got me into my new corolla, which I love! All of the staff were soo friendly and fun! A big thanx again to Gina, she's great! :) More
by dmbgirl
Employees Worked With
gina
December 05, 2012
very expensive service work, full synthetic oil change was double that of competition. I've since taken my business to Toyota Scion in Dickson City. Despite their excellent customer service I will not s was double that of competition. I've since taken my business to Toyota Scion in Dickson City. Despite their excellent customer service I will not spend an extra $50-100 per year on routine maintenance for each vehicle. More
by steve93
Employees Worked With
don't remember
July 27, 2012
I have been a customer of Toyota (First at Ertley Motors in Kingston) and the remaining 20 + years at Motorworld. This experience was wonderful in every aspect - friendly, professional, curtious and knowled in Kingston) and the remaining 20 + years at Motorworld. This experience was wonderful in every aspect - friendly, professional, curtious and knowledgable men helped me pick the car that I love. Tony, Rich and Greg are #1 in my book and I hope I can recommend them in the future. Keep up the good work! Maureen Carey More
by Maureen Carey
Employees Worked With
Tony Kampas, Greg Passon, Richard R. Moore
July 23, 2012
I've purchased 9 vehicles in the past years. The service I've purchased 9 vehicles in the past years. The service manager for Toyota is the worse. I will never return to have any of my vehicles serviced. I've purchased 9 vehicles in the past years. The service manager for Toyota is the worse. I will never return to have any of my vehicles serviced. I started going to Toyota of Scranton, wow, worth the drive! More
by 14 Toyotas
Employees Worked With
Service Mgr
July 02, 2012
Wanted to do a shout out to the sales team @ Motor World. Having spent quite a few hours in your showroom, resulted in a car I love thanks to your great team ~ Tony Kampas, Laura Nicoletto and Rich Moore. Having spent quite a few hours in your showroom, resulted in a car I love thanks to your great team ~ Tony Kampas, Laura Nicoletto and Rich Moore. The team worked hard on delivering a car I would like and that fit my budget. Thank you again! More
by MZekus
Employees Worked With
Tony Kampas, Laura Nicoletto
June 30, 2012
This is my 4th Toyota that Tony has sold us. He has become a good friend and always treated me fair especially on my recent Tacoma Baja TX !!!!! become a good friend and always treated me fair especially on my recent Tacoma Baja TX !!!!! More
by scraff33
Employees Worked With
Tony Kampas
June 29, 2012
I purchased a 2012 Toyota Corolla. The entire process from beginning to end was FANTASTIC due to Tony. Thank you so much for everything! I would recommend this dealer to everyone! I am 100% satisfied! from beginning to end was FANTASTIC due to Tony. Thank you so much for everything! I would recommend this dealer to everyone! I am 100% satisfied! More
by bteach26
Employees Worked With
Tony Kampas
