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MotorWorld Toyota
Wilkes-Barre, PA
1,099 Reviews
Offering Pennsylvania drivers an extensive selection of new Toyota models for sale, our team at MotorWorld is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,099 reviews
May 15, 2012
This is my third go round at motor world and I will not return. Over the years I have used their service and auto body departments with excellent results; the sales department is another story. I am a wom return. Over the years I have used their service and auto body departments with excellent results; the sales department is another story. I am a woman and felt patronized and ignored during my last visit to Motor world on 5/12/2012. I have purchased several new autos in my lifetime and always do major research before making my decision and always have financing pre-approved. I just want straight talk with prompt and honest answers. I have been forced to leave my geographical area to make my last 3 car purchases which, as you can imagine can create a service issue. Sales representatives are given nuggets of information during the sales process that will help them match the perfect deal with their customers’ needs, dont pass it up! Please learn to meet each customer with an open mind, never take anything for granted and don’t approach customers with old stereo types. I am disappointed in lack of quality treatment at Motor World and others I have talked to recant similar stories. Once a sale is lost it is too late to recapture a customer’s interest! More
by jmis02
Employees Worked With
May 12, 2012
Overall, excellent first time experience with Motorworld! Time consumption was the only drawback. Had a 9am appointment and didn't leave the dealership although very happy with the car I wanted until almos Time consumption was the only drawback. Had a 9am appointment and didn't leave the dealership although very happy with the car I wanted until almost 1pm. Very nice and friendly and worked well with a very happy customer! I'd definitely would recommend Motorworld and especially Tony to anyone looking for a quality car! More
by mkawa
Employees Worked With
Tony Kampas
May 10, 2012
The salesman ,Tony Klampas, was very friendly, knowledgeable, and straight forward. It was a wonderful experience from when I walked on to the lot til I drove off with my new rav 4. Thank you Ton knowledgeable, and straight forward. It was a wonderful experience from when I walked on to the lot til I drove off with my new rav 4. Thank you Tony and everyone else who made buying a new car so much fun. More
by dfice
Employees Worked With
Tony Kampas
May 06, 2012
I was very pleased with my experience with Tony Kampas.His expertise and experience with the Toyota Highlander was awesome. I would recommend Tony Kampas to anyone who is thinking about buying a To Kampas.His expertise and experience with the Toyota Highlander was awesome. I would recommend Tony Kampas to anyone who is thinking about buying a Toyota. More
by jaw0927
Employees Worked With
Tony Kampas
May 01, 2012
Tony was very helpful when I called looking for a new Tony was very helpful when I called looking for a new car. He and had everything ready when I got there. I really appreciate that because I tend to Tony was very helpful when I called looking for a new car. He and had everything ready when I got there. I really appreciate that because I tend to be a very busy person and my time is precious. He has a positive, confident, and friendly manner and made me feel comfortable. The whole experience was very pleasant. I would recommend his service to anyone. More
by reviellodocj
Employees Worked With
Tony Kampas, Tony Kampas
April 25, 2012
new the rav4 inside out answered every question we had about the Rav4 was a pleasure dealing with Tony Kampas he made it easier to purchase the auto from Motor World about the Rav4 was a pleasure dealing with Tony Kampas he made it easier to purchase the auto from Motor World More
by Art Humble
Employees Worked With
Tony Kampas
April 17, 2012
My process was long since the Prius I wanted was scarce due to Japan's problems and the accessories I wanted. In the end, I was extremely happy with my choice of Prius and dealership. The bow on my car whe due to Japan's problems and the accessories I wanted. In the end, I was extremely happy with my choice of Prius and dealership. The bow on my car when I went to pick it up made my day! More
by Diggins
Employees Worked With
April 12, 2012
Even though I spent a long day at the dealership going over pricing, cars, etc. I really did not feel pressured. When I told them I was leaving to go have lunch and speak to the Lincoln dealership that I over pricing, cars, etc. I really did not feel pressured. When I told them I was leaving to go have lunch and speak to the Lincoln dealership that I had been working with also, they actually encouraged me to go and review all the information I had. I am pleased with the car I purchased and with the service I received. More
by lisarose214
April 10, 2012
We were very happy with the purchase of our new car. I will say that it is not necsessary to "SELL" a customer a car. Those little comments that we customers hear about "oh, it will do this" or "you won't will say that it is not necsessary to "SELL" a customer a car. Those little comments that we customers hear about "oh, it will do this" or "you won't have to worry about that" are not necessary. Just answer my questions and be polite. If I like the car I will buy it. Also, waiting on the paper work is a horrible experience. Make the customer as comfortable as possible. A cold drink would have been heavenly. More
by hawkdriver007
Employees Worked With
