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MotorWorld Toyota

Wilkes-Barre, PA

4.6
1,101 Reviews
Offering Pennsylvania drivers an extensive selection of new Toyota models for sale, our team at MotorWorld is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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150 Motorworld Dr

Wilkes-Barre, PA

18702

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Showing 1,101 reviews

April 12, 2012

Even though I spent a long day at the dealership going over pricing, cars, etc. I really did not feel pressured. When I told them I was leaving to go have lunch and speak to the Lincoln dealership that I More

by lisarose214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Elizabeth Pinter
April 10, 2012

We were very happy with the purchase of our new car. I will say that it is not necsessary to "SELL" a customer a car. Those little comments that we customers hear about "oh, it will do this" or "you won't More

by hawkdriver007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 07, 2012

I was looking for a vehicle that would meet me needs. I had gone online and looked at several and completed several applications. I spoke with 3 separate dealers and didn't like the way they spoke to me. I More

by kresge64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Laura Nicoletto, Greg Passon
April 03, 2012

I had a totally positive experience at Motor World. Mark was a good salesman; not pushy. I ended up making a deal on the spot, since I received a great trade in. I will recommend Motor World to friends an More

by lingra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Passon
April 02, 2012

George Zepherin was a pleasure to deal with! He made buying a new car painless; he was not pushy, very honest & all around friendly,nice person to deal with--from the test drive to getting the car we wa More

by dtheysohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Passon
March 31, 2012

George was very knowledgeable about the vehicle and financing options. He was very patient about allowing us to test drive several vehicles and and stayed after his time to make sure that we were sati More

by cpl8065
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Nicoletto, Greg Passon
March 30, 2012

The salesman with whom we dealt did his best to beat the best regional price and in fact beat the AAA price quote for this type of PRIUS. The dealership seemed well organized and the selection was more than More

by Prius4buyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
March 28, 2012

I got 6 offers over the internet. I wanted to deal locally, but your dealership came up with a price nobody could locally come close to matching. We drove 5 hours to pick up car and sign the paperwor More

by redding
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Someone Tony reported to, Tony Kampas
Mar 30, 2012 -

MotorWorld Toyota responded

MotorWorld Toyota respects this customer's review and would like to thank them for sharing their experience with us. After speaking with Mrs. Redding, we have informed her that she can cancel the 2 products her husband does not want. She stated that they are not going to cancel the products because she wants them for her vehicle and her husband is now in agreement with her to keep them. Mr. and Mrs. Redding, if for any reason you would like to cancel these products, please contact myself and I would be happy to assist you. Shelley Puzzetti Customer Relations Manager MotorWorld Automotive Group, Inc. Direct External: 570.820.6962 Spuzzetti@motorworldgroup.com

Apr 04, 2012 -

MotorWorld Toyota responded

Mr. Redding, in response to your updated review, please contact myself, Shelley Puzzetti at 570.820.6962 once you and your wife are in agreement with cancelling these products. If you would like any further explanation on what these products are or what they cover, I will be more than happy to assist and explain everything to you. Thanks again for your review.

March 23, 2012

I enjoyed everything about my experience at Motorworld. Tony showed me the car I was interested in and did not pressure me into buying something I did not want. We made a deal that I was very pleased with More

by jevan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Kampas
March 23, 2012

I came into the dealership undecided on buying a new car I came into the dealership undecided on buying a new car after talking to George and seeing the deal on the car I just could not pass up. Thank you More

by deandrea1210
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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