
MotorWorld Toyota
Wilkes-Barre, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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can not praise our salesman enough. mark is very knowlegable about his product and made it the best experiance we have had buying a new car.great price on our toyota.the sales manager and finance knowlegable about his product and made it the best experiance we have had buying a new car.great price on our toyota.the sales manager and finance person were both great to work with. nobody was pushy or heavy handed in trying to get us to buy,would definately recommend mark byron and motorworld toyota to friends. thanks again mark eric & debby weaver More
From the start of my visit to Motorword Gina was a joy to deal with. I let Gina know that I only had a short while to go over the Sienna that I was looking for. For the first time ever Gina watched the clo deal with. I let Gina know that I only had a short while to go over the Sienna that I was looking for. For the first time ever Gina watched the clock and was sure to get me out on time. Other sales people in the past have always tried to suck me in and get the pressure sale. Gina was up front, honest, courteous and most of all RESPONSIVE!! Unlike the competitors that I shopped around at, Gina always returned my calls and/or emails very promptly, usually within 15-20 minutes of me leaving them. Omir (Business Manager) was also a pleasure to deal with. Again, upfront, honest and responsive. I was very impressed that when it came down to decision time for me and I told Omir what needed to happen his response was "I will make it happen, when do you want to pick up the Sienna" (VERY IMPRESSIVE). Furthermore, when it was time to take delievry and drop off my trade I was very clear with Omir that I wanted to come in and get this done within 30 minutes and didn't want to be sitting around for hours as I did with every past vehicle purchase. Amazingly we were driving our new vehicle home 30 minutes after we got there. I know my wife and 11 month old son truly appreciated it!!! I will absolutely recommend Gina and Omir in the future! More
We have been considering a new car to replace our Saturn as we no longer require a car that can be towed behind a RV. We were considering a Hyundi but already in the back of our minds we wanted a Prius but as we no longer require a car that can be towed behind a RV. We were considering a Hyundi but already in the back of our minds we wanted a Prius but thought they were not available. When we got to Motorworld we pulled into the Toyota area to ask direction and saw a used Prius and got out to look at it. Mr. Kampas met us and asked if he could be of help and we inquired if there were any Prius in stock. We then found that one was on its way and was not sold. This led to us sitting down with Tony and after no sales pressure and a knowledgable presentation on his part we knew we wanted the Prius and made a deposit to reserve the car for us. We have purchased quite a few cars in our 57 years marriage but this time had to be the best experience we have had at a car dealership. Tony was a delight to deal with after some of the experiences and fast talkers we have met. Motorworld can be proud of themselves to have him on their staff. Also, in the two days since delivery we have had two follow ups from Motorworld thanking us and informing us if there were any questions or problems to contact them immediately. More
We had a very positive experience shopping for a used vehicle. Mark took the time to show us three types of vehicles and answered our questions on each of them. He was very friendly, but not too pushy! vehicle. Mark took the time to show us three types of vehicles and answered our questions on each of them. He was very friendly, but not too pushy! He had great patience with our children and took a real interest in our family and what we needed in a vehicle. Great job! More
Dear Consumer if you find yourself in the market for a new car and want a pleasurable experience for a change then look no further than the folks at Motorworld Toyota.I first contacted them over the inter new car and want a pleasurable experience for a change then look no further than the folks at Motorworld Toyota.I first contacted them over the internet inquiring about a Toyota FJ Cruiser.I received a quick email phone response from Internet Sales Manager Laura Nicoletto.Not only was she friendly but very knowledgeable about the FJ Cruiser because she has one.She sent me an email with a list of FJ's that matched closest to what I was looking for and set up an app. for a test drive. Upon arrival at Motorworld I was met by a very friendly Australian by the name of Mark Byron.He took me for a test drive in a Cruiser pointing out all the Cruiser capabilities.I was sold.Only one problem it was the wrong color.No worries mate.Mark had my back.He went above and beyond to find a Cruiser with the options and color I was looking for and within two days he had one on the lot.I took it for a test drive and couldn't have been happier except it didn't have a roof-rack.Mark said no worries mate and had one installed by the end of the day.All this awesome service and a great deal too. So friends if your looking a pleasurable experience buying a car look no further than Laura and Mark at Motorworld Toyota they are a winning team. More
Ralph and Dave were a pleasure to deal with,friendly,knowledgeable and up front on all questions.The only problem was with the finance manager,I didn't get his name,probably by design.He w with,friendly,knowledgeable and up front on all questions.The only problem was with the finance manager,I didn't get his name,probably by design.He was arrogant and rude.He couldn't understand why we secured our own financing and did not use theirs.Almost elevated to the point of confrontation.That aside,we are extremely pleased with our experience and the deal we were given.Highly recommended. More
I found Tony to be very personable and friendly. He seemed to know everything about the vehicle and was able to answer all of my questions and concerns. My fiance and I felt comfortable and at ease de seemed to know everything about the vehicle and was able to answer all of my questions and concerns. My fiance and I felt comfortable and at ease dealing with him. I would highly recommend Tony to any of my friends or family that are in the market for a new Toyota. More
I purchased a 2011 Toyota Highlander from Motorworld. I am moving from Philadelphia to New York and priced cars out in the tri-state area. This was the best deal! This dealership went above and beyond to am moving from Philadelphia to New York and priced cars out in the tri-state area. This was the best deal! This dealership went above and beyond to locate my color preference of the car. The sales staff worked hard with me to help me purchase the car within a time frame of a special Toyota promotion. The business office is thorough and patient with new car buyers. The overall experience with this dealership was excellent. I would highly recommend them! More
Laura Nicoletto and Gina Colleran were great! They really helped my husband and I get the exact truck we wanted! I would recomend them to anyone looking for a new vehicle! helped my husband and I get the exact truck we wanted! I would recomend them to anyone looking for a new vehicle! More
Thanks to Mark Byron and all the other "Mates" that made our deal at Motor World a great experience. I have purchased three other Toyotas in the last two and a half years plus the Camry we purchas that made our deal at Motor World a great experience. I have purchased three other Toyotas in the last two and a half years plus the Camry we purchased on 6/18 and this experience at Motor World was by far the best of the best. Laura Nicoletto initially provide a very good offer, Mark was very informative and worked very hard to get us what we needed with a great deal and Dave Banas completed the paperwork with no hassles or pressures.I expect nothing but better things to come when as it relates to maintaining my new Camry in addition my other vehicles. Thanks again to all at Motor World who helped in this process. More